Tag: Jobs

How to work as a refugee in Ireland

How to work as a refugee in Ireland

Posted on | by Excel Recruitment

Want to work as a refugee in Ireland?

If you are a refugee and want to work with Excel there are a couple of required documents that we need before we can get you started with us.

– Temporary Residence Certificate (Blue Card)

– Permission to Access the Labour Market letter

These documents must both be in date in order for you to work in Ireland.

You should apply for renewal 8-12 weeks before the renewal date.

For TRC (blue card) renewals you must apply separately. All TRC renewal requests should be sent to the International Protection Office info@ipo.gov.ie. For all Permission to Access the Labour Market letters email Lmauapplications@justice.ie

You can apply via email or by post.

Applying by email is advised with the word “renewal” in the subject line.

If you work without a valid permission, you shall be guilty of an offence and shall be liable on summary conviction to a class D fine or imprisonment for a term not exceeding 1 month, or both.

Please click here for more information.

BARRY WHELAN, CEO OF EXCEL RECRUITMENT

Recruitment in the time of corona

Posted on | by Aisling Rafferty

Excel Recruitment CEO Barry Whelan gives his tips for recruitment in a socially distanced world

Even with lockdown potentially (hopefully) coming to a full end in the next few weeks, social distancing and remote working where possible are going to be the way of life for many for the foreseeable future. While things might seem all doom and gloom, there are companies actively hiring and many others planning their recruitment needs for when restrictions ease and life returns to its new normal. Whether you’re looking for a longterm leader to join your business or for an immediate scale-up of staff to meet extra demand, below are some tips for employers to help tackle safely shifting your recruitment processes during this time while still finding great talent to join their team.

Do a tech check

There are a huge number of technologies available to facilitate remote working, team meetings and video interviewing, From Zoom to Microsoft teams to Bluejeans, the list is endless. But before you fall down the rabbit hole and rush to invest in tech, assess what you need it for and whether you need it at all. Are your team structured enough that a group email thread will work? What about setting up a Whatsapp group so everyone can stay connected and in the loop? For interviewing new hires, does it need to be a video call or are you comfortable with just a phone interview? As with everything, remote working technology is only valuable if you need it.

Video call confidence

Many employers have embraced video interviews and while it’s great to be able to engage with potential new hires, it’s important to remember that video interviews should be fundamentally similar to in-person interviews. All the advice we’ve been giving to jobseekers about video interviews applies to employers and hiring managers as well. Dress the part, check whatever software and wifi connection you’re using are good to go, make sure you’re in a quiet space and that people know not to disturb you, turn your phone to silent and have a back-up plan should you need it. There are often delays and pauses in the connection that don’t occur face to face so practice not only using the tech but communicating through it.

Ask: who’s doing what?

One of the biggest headaches of remote working is keeping in contact with team members and ensuring everyone is engaged and on the same page. While it may sound obvious, ensuring everyone knows who’s doing what will save a huge amount of time, money and headaches for you and your team. Simple questions such as who’s taking charge of screening at CVs, who’s scheduling interviews/ contacting candidates etc. need to be clarified before the hiring begins. Often this happens organically when the team are all in the office at the same time, but now these details must be discussed ahead of time so everyone’s on the same page. Not only is this important to ensures a smooth running in-house but also improves the candidate’s experience.

Stay engaged with your current team

With everything so up in the air, making considered, thoughtful hiring decisions are now more important than ever. Open clear communications with teams and individuals at all levels of the business means you will be better able to identify where the real gaps and needs in your team are and work to fill these, instead of where you presume the needs are. Developing stronger communication with your team also means you’re in a better position to spot if employees may be unhappy and looking for a move and you can work to address any issues before they start sending CVs out.

Have an onboarding plan

Once you’ve done the hard work of recruiting a role, don’t forget the next crucial part of the process: Onboarding and training your newest team member. It can be quite disconcerting to start a new job at the best of times, let alone in the middle of a global crisis! Depending on your company/ the role, your new hire may be working from home without the opportunity to meet their team/ manager in person or if working in essential services may have a huge amount of information and policies or procedures to absorb. Having a clear training plan ahead of time along with regular check-ins will be key to ensuring your new team member hits the ground running.

 

Brexit

Brexit Benefits for the Irish Hospitality Industry

Posted on | by Aisling Rafferty

And how Excel Recruitment are insuring we’re ahead of the curve..

By Excel Recruitment’s General Manager Shane McLave

Brexit and its many possibilities and uncertainties has been one of the main topics of conversation for Irish businesses’ since the ‘Leave’ campaign’s win last June. While it’s still unclear what exactly Brexit will look like, Excel Recruitment have already begun taking steps to capitalise on its potential.

Brexit is undoubtedly going to have a massive effect on Ireland. It’s impact is already being felt on our tourism and hospitality trade with visitor numbers from the UK falling this year on the back of weak sterling. However, Britain’s exit may well turn out to be a good thing with Tourism Ireland getting creative and pursuing new markets in North America, Australia and Asia. This hard work is already paying off with visitor numbers from North America up 23%, followed by Australia, up 16%.

In recruitment terms, Ireland has the potential to become a seriously attractive location for both employers and employees. Huge media attention has been given to the chaos Brexit will cause the British hospitality industry with both the British Hospitality Association and Pret a Manger earlier this year, saying it would take 10 years to replace EU hospitality staff after Brexit. (The Guardian, March 17) The number of nurses from other EU countries applying to work in English hospitals has fallen by 96% since the referendum. (The Guardian, March 17) At the risk of being unneighbourly, Britain’s loss could stand to be Ireland’s gain. Young EU nationals eager to travel and gain experience in an English speaking country may now look to Ireland, where the future concerning visas (the cost of which alone will act as a deterrent), working rights and travel are clear cut, to expand their horizons. Not knowing what Brexit will look like may also encourage top Irish talent to stay at home and build their careers here.

The same need for consistency also exists within international businesses based in the U.K. Many keen to maintain close ties with Europe and avoid the red tape and uncertainty of whatever Brexit will be, may begin to look to Ireland as a place to set up operations. By setting up camp in Ireland, multi-national companies’ gain an English speaking workforce with a similar outlook, culture, laws and way of doing things while still benefiting from everything that comes with working within the EU. Ireland is 15 times smaller than Britain so it goes without saying gaining even a fraction of this FDI would make a massive difference.

Indeed, many corporations have already made the move. At least a dozen London city banks have already begun the process of moving some of their operations to Dublin with JP Morgan building a 22-storey tower on the south of the river Liffey and adding to their 500 employees here. (The Irish Times, July 17) This can only be a good thing for the Irish economy with more jobs, more people and more opportunities.

Excel Recruitment have continued to be proactive and stay ahead of the curve. We have actively begun recruiting within the UK and beyond. In recent months, we have placed a number of quality candidates from the UK in roles with our clients and we have seen our database of UK candidates increase dramatically. These candidates come from all sections and levels of the hospitality industry and are all looking to make a move into Ireland and begin working with our top-class clients.

Advice for Employers: How to Conduct an Interview

Posted on | by Aisling Rafferty

A new hire is one of the most significant business decisions you can make and a face to face interview is hands down the best way to decide on the right candidate but are you making the most of it? We take you through the best questions to ask a potential employee to gain the most knowledge possible about the person behind the CV.

We at Excel do the leg work in terms of finding exceptional candidates that have the right experience, qualifications and skills match your specifications and we ensure the candidates we present to you are the best of the best but ultimately, the final decision is yours.

By the time you’ve decided to interview someone we, and you, will have screened their CV thoroughly and decided that their experience and qualifications are suitable for the role, but is their personality and style? You know best the type of person that would be the most successful fit in your business.

The best interview questions tell you about the person rather than the CV and gain an insight into the candidate’s personality, strengths, weaknesses, skills and abilities. The most successful questions benefit the candidate and give them opportunity to speak to details that might not fit on a standard CV.

Tell me about yourself.

This question is probably the most obvious on the list, but with good reason. This question is a great way to start your interview and put your candidate at ease, as they will obviously know a lot about themselves. It gives you an opportunity to see their communication skills, confidence and personality from the get go.

From everything you’ve learned about this role, me and the company, tell me how you feel you could contribute to the business?

This question sorts out those that are serious about the role from those just chancing their arm. Those who have really prepared and want to work with you will be delighted to have a chance to show it. Those who don’t really want the job or those who are simply too lazy to Google you will either try and bluff and fail or falter completely.

Describe a time when something went wrong at work and how you dealt with it.

This question is ideal for learning about how your potential hire will handle the pressures of life and conflict in your office. The candidates answer will demonstrate their interpersonal and problem solving skills and help you determine whether they would fit well into the culture of your business.

Why should we hire you?

As we said earlier by the time you meet a candidate for interview, we at Excel have already established that on paper, they are right for the job but this question can help you hugely when deciding if they’re right for your business. Realistically you’re interviewing a number of candidates, all with similar qualifications. This question asks the candidates to define what sets them apart from the rest. An interviewee who does a great job explaining how her unique experience, education, industry credentials, and personal interests will power your business will do the same thing for your company once hired.

How would your boss/ coworkers describe you?

This question essentially ask what are your greatest strengths/weaknesses in a way that can cause interviewees to be more reflective in their answer. A good candidate will know there is no point in spoofing and will use real-life examples or quotes from their boss/ performance reviews that reflect the attributes they’ve already mentioned in the interview.

What kind of manager and colleagues have you had the most and least success with, and why?

This is a great question to ascertain the personality type of the candidate sitting in front of you. By asking this you’ll be able to figure out how they work best, and whether this fits in with how your team works best, or whether they seem to have a lot of conflicts with people or personality types.

online shopping

How to Get the Job: Most Common Cover Letter Mistakes

Posted on | by Aisling Rafferty

Excel Recruitment are EXPERTS in recruitment, if we do say so ourselves, and we see hundreds of cover letters everyday. Below are the biggest and most common mistakes we see.

 

To Whom It May Concern

The next point covers the importance of not submitting a generic cover letter, but ‘To whom it may concern’ is SOO overused it needs to be discussed in its own right.( This point also applies to Dear Sir/Madam). If the job ad doesn’t give the name of the person recruiting or your sending in your CV speculatively, Google it. Here at Excel, we’ve made it really easy for you to find out who recruits what jobs. If you’re not completely confident who is, use the head of the department for the position you’re applying for. At the end of the day, no one will be mad for addressing the letter higher up than necessary. At the very least, it’s better than your cover letter only being skimmed.

Same Old, Same Old

Excel Recruitment consultants see hundreds of cover letters a day and a shocking number are generic, full of tired, overused clichés and put simply, quite boring. Boring is the last thing you want to be, especially when trying to get a recruiter’s attention. Tailor your cover letter to suit each individual job you’re applying for. Don’t say ‘I would be an asset to any company’ explain why you would be an asset to THIS company. Do your research and illustrate how your skills match the specific company’s needs. Also, it’s all well and good discussing your amazing skills at this and that but if they’re not relevant to the job at hand, don’t waste the space. Again, the aim is to let the consultant/ hiring manager know you want this job, not just any job.

Putting your CV into sentences

Another mistake people make when putting together their cover letter is to simply turn their CV into a short essay or just regurgitate the same information already in their CV. Remember in first class when your teacher would give out for writing stories that go- and then this, and then that, and then we? Anything written this way is boring, never mind a job application in a very large pile of job applications. A cover letter is a much more personable way of describing your experience, your skills and goals not a longhand list of where you’ve worked. Use your cover letter to introduce yourself to the person hiring, let them know why you’ve applied and get your personality across.

Doing it for the Sake of it

So many people throw a cover letter together because they feel like they have to but that’s a waste of a vital tool. Any career breaks or gaps in employment? Using your cover letter to address them is the easiest way to explain while stressing your skills and eagerness to get back to work.

Ultimately, stop thinking of a cover letter as something you have to do and instead view it as the excellent opportunity it is. A concise, specific, well written cove letter ensures you make the best possible impression in a pile of applications and can help you make the first step.

Now that you have all the knowledge you need to write a fabulous cover letter, have a look at all our live roles and get sending!

Centra to open 20 more stores employing 460 people

Posted on | by Aisling Rafferty

centra

Centra have announced plans to open 20 more stores over the next year. Overall, the new stores will employ 460 new workers.

The convenience store brand had a massive year in 2016, with profits of more than €1.5bn, up 3% from the previous year. This success has encouraged the brand to expand their operations. The announcement was made at the chain’s annual conference in Killarney.

The brand will continue to re-energise its store network with the aim of capitalising on the shift in convenience grocery stores towards healthier options for consumers. The chain, which competes with the BWG-owned Spar stores as well as Mace and Londis, is continuing to roll out its “Live Every Day” store design, which gives greater prominence to fruits and salad offerings.

Martin Kelleher, Managing Director of Centra, said that, in the context of Ireland’s fiercely competitive convenience sector, the shift towards more healthy options is “definitely not a fad”. He said Centra had cut shelf space normally designated for fizzy drinks in favour of water sales, and have also tweaked the recipes for its baked in-store bread to reflect changing customer tastes, which has boosted sales by 10%.Sales of salad boxes are up 80%, while the range of fruits and other healthier options have been extended under the Live Every Day scheme.

Meanwhile, sales of in-store hot coffee have risen to €5 million a year across its network since Centra introduced its Frank and Honest brand, which was developed in-house. The chain will also accelerate the rollout of its Frank and Honest brand. It is currently available in 260 out of 450 Centra stores. This number will increase to 330 by the end of March.centra

Twitter And Your Job Search

Posted on | by Aisling Rafferty

Twitter is often the preferred methods of job searching particularly for the younger demographic. It can serve as an important tool for you regarding networking and presents you with an expansive base of people and information. It is also somewhere you can fall down on if expected etiquette is not adhered too. Every major company and prospective employer is on Twitter and it is an essential resource for understanding their company culture and how they interact with their customer base. It offers exponential information but you should waver an air of caution as a potential jobseeker when conducting yourself on the social network.

Twitter is a platform that affords everyone the ability to construe an opinion and also allows complete strangers to engage with each other. Hiring Managers and Recruiters rarely care about your personal or political ideologies, what they do care about is how you fit as a candidate. However they do care immensely bout how you engage with others, particularly when something contentious is being discussed and the levels of diplomacy you maintain through the discourse.

If you are regularly partaking in heated debates via twitter they will have no choice but to take them into account. It is impossible to know what someone might take offense too, so the best option is to keep quiet while on your job-hunt. The same applies to your current job. Avoid saying anything professing your love and adoration for your current job. It may be a deterrent for a Hiring Manager in considering your candidacy for a new job. Likewise avoid saying anything rude or slanderous about how much you detest it.

While pretty self-explanatory, your social life should be kept to a minimal. By all means engage and be an active user, Hiring Managers favour someone who is competent on Social Media. What they don’t favour is someone advocating their drink fuelled stupor that happened last weekend. We all like to have fun but just be careful in what you post and avoid glorifying what could be seen as any unprofessional behaviour.

Twitter is no different to any other Social network. It offers a plethora of information and results and you can optimise this by using some useful hashtags and following relevant accounts. All of the main recruitment agencies use Twitter to advertise jobs under the #Jobfairy hashtag. You’ll find us at here at @ExcelRecruit for our Retail division and here at @ExcelJobsIRL for Hospitality, Temps and Medical.

Useful hashtags include #Jobfairy, #Nowhiring, #DublinJobs and #YouJob. Happy Tweeting!

The Benefits of Temporary Work

Posted on | by admin

Companies are still remaining cautious about hiring staff on a permanent basis and temporary roles and contracts have seen a particular sore in popularity, particularly suiting seasonal employment (Christmas, Summer Sales etc. ) Temporary employment can suit people for many reasons particularly those in the interim of finding something more permanent where both employer and employee are happy where they stand on a temp. contract. Here are a few reasons why temporary jobs can be of a major benefit to you.

Flexibility

The most distinct and major advantage to temporary work is the flexibility it caters for. At all times you remain in control of your career and often it is easier to maintain the flexibility that daily life requires around this. It’s important to remember that as a temporary employee you still have rights and are entitled to benefits like sick pay, holiday allowance and regular pay. You are also required to be given the same quality of working conditions as your permanent colleagues. Unlike a more traditional role, temping can afford you with greater flexibility and control over your schedule. You can choose to work in short term, long term, or contract assignments to fit in and around your chosen lifestyle.

Fill your CV.

Often employers can be overtly and unfairly critical of extended periods of unemployment. Keeping relevant skills fresh is imperative for career progression and taking on a temp. role allows for these to stay up to date and close any gaps in the interim. Maintaining a solid timeline of employment where possible can give you a competitive advantage in the job market.

Networking

The company you’re temping with may not have a vacancy when your assignment ends, but if you have made a good impression, you may leave with solid references. These connections may lead to other longer term positions in the future. Whether it’s for references or meeting like-minded people who may be able to help you further down the line, temping can really lengthen your contacts book. Word of your work from a reputable and esteemed reference can pitch you in front of another candidate even if they pitch you in experience. While temporary contracts can seem unfavourable to some, the connections made may favour you towards permanency. Many temporary jobs can lead to permanent positions, particularly if you prove yourself to be invaluable to the company

New Skills

Temporary assignments may allow you to quickly learn new skills, be exposed to a range of systems and procedures, and trial different companies and industries to see what is right for you before committing to a permanent role. By spending time temping across various roles you can learn new skills and see how different companies operate, making you far more employable and really enriching your CV.

130 Jobs saved at Best Menswear

Posted on | by Aisling Rafferty

Best Menswear will exit examinership on Friday, November 13th. 130 retail jobs have been saved after the approval of the examiners scheme in court. Best fell into examinership in July of this year as part of the fallout from the Clerys closure. Best are one of many concessions who are owed money by OCS Operations Ltd which ran the department store. The figure is approximated of being between €1.5 – €2million.

Best said that the closure of their Clerys concession placed an enormous strain on company cash flow. Almost all Best Menswear stores will continue to trade and no indications have been given about store closures. Best have stores in pinnacle retail centres including Dundrum Town Centre, Liffey Valley, Blanchardstown and Swords.

MD of Best, David Jones said ‘We are delighted to be set to successfully exit examinership on Friday. The process has facilitated Best Menswear reaching agreements with our creditors and, together with the adoption of a range of cost control measures, we now look forward to a bright future’.

Tips for waiting staff

Posted on | by admin

Whether you have just entered the industry or have been employed in it for some time waiting staff are persistently caught in a whirlwind, in one of the busiest, hands on professions whose primary focus is on the customer. Working effectively and efficiently is the core purpose for all waiting staff, whereby the customer is left satisfied. A massive burden falls on waiting staff and they are constantly thrown queries and questions that which aren’t always relatable to their job title. If a customer is left dissatisfied at the presentation of their food, its taste, the restaurant environment or waiting time, waiting staff are the first people who have to deal with these concerns. Thus the tenets of their job stretch far beyond simple serving food and cleaning plates. Here we have compiled useful tips for those employed in the industry.

 

Always look presentable

  • If your job requires a uniform make sure it is always in good condition. This meaning that it is clean, neat and ironed. If you work full time you are obliged to be provided with a certain allocated uniform allowance so if your employer is slow to give you them, push them for it as ultimately it will serve them better when you are presented well. Naturally, working in a hospitality sector is a fast paced environment and things can get heated. Check your appearance periodically to make sure you are presentable or that you haven’t picked up unnoticed stains.

 

  • Keep nails clean and tidily cut
  • Keep jewellery and make up to a minimal
  • Try not smoke directly before a shift or if you do cover the scent well as it is a noticeable and obnoxious smell.
  • Wear suitable footwear

 

Know the menu thoroughly

  • Having an adept knowledge of the menu and familiarising yourself with all the dishes will save you time when taking orders or dealing with queries regarding ingredients or specific dietary requirements. Study the menu if you feel you could acquaint yourself better as it will mean you will avoid mistakes and slow orders.
    • Become familiar with every option for each order. If a customer orders a sandwich be aware of which breads are available, which sides come with it and if substitutes or additions can be made.
    • Know which dishes contain meat, dairy and common allergens like peanuts. Similarly be able to recommend an alternative for customers.
    • Be able to differentiate between whether a menu item is actually suitable for a customer. For example something that is vegetarian may not be vegan. Similarly a food that is presented as vegetarian may actually contain beef stock in the cooking process. Mention this to the customer as they will appreciate your honesty in looking out for their needs.
    • Familiarise yourself with daily specials before each shift.

 

Have an ability to Multi Task

  • Work will become easier if you can have the ability to multi task. Take empty dishes from tables whenever you’re on your way to the kitchen. Fill up a tray when several tables want condiments, drinks, or similar items instead of carrying them out one by one. These are things customers greatly appreciate as it cuts down waiting time and gives them a more efficient service experience. If a customer requests more water, bring a jug and check on nearby customers, topping them up if needs be. They will be impressed at your ability to foresee their request without it being addressed.

Never do nothing

If you have no customers to take care of, clean! There’s always work to be done in a restaurant. Show your employer that you’re able to take initiative and work hard.

  • If your current tables do not require attention, look at the other customers as well. Some of them may be trying to flag down a waitress for a small request that you can fill without stepping on their toes.