Staff Retention

Ensuring Staff Retention – Nikki Murran, Director | Grocery Retail

At a time when staff retention is firmly under the spotlight in Ireland’s retail industry, our Director of Grocery Retail Recruitment, Nikki Murran, analyses candidate feedback to give her thoughts on how to cultivate long-term employee loyalty. 

I recently marked 10 years with Excel Recruitment, and I was amazed by how many people were surprised by this. The recruitment industry can be notorious for high staff turnover, but I always thought we were lucky as we have great staff retention.

But is it luck? Or is there a roadmap, a set of instructions other companies can mirror, which leads to the holy grail of staff longevity?

A hot topic amongst retailers in recent months has been staff retention. One of the most frustrating parts of being an employer or indeed manager is when you invest months in onboarding and training new people, only for them to move on within their first year. It often feels like time entirely wasted – you are only starting to get a return on your investment on the hours of training and they are gone! But why are they going?

Looking at feedback from candidates who have declared themselves “ready to move on” there are some interesting observations that might answer this:

Whilst most retailers indicate the one thing they are doing to retain their people is to increase their salary, it’s very often the last motivation cited by candidates looking for a move. Now don’t get me wrong – if someone feels they are undervalued or underpaid – it’s a top priority! But for the most part, retailers are paying their teams fairly to attract them in the first place. So, whilst salary increases may keep them from leaving – it won’t actually get them to stay if the other factors aren’t right.

Work-life balance is the number one reason candidates go to the trouble of typing out a CV. Since the pandemic there has been a huge shift toward finding a better work-life balance. I don’t think that’s news to anyone. Most of the larger retailers have reduced their management’s contracted hours and many candidates are actively seeking out roles with these businesses. But it’s not all about the contracted hours. Something as simple as a fair distribution of evening and weekend shifts can be one of the best tools to retain staff.

Flexibility is probably the perk we hear most from candidates who decline a job move. In fact, I’m sure it’s part of what got me to the 10-year mark with Excel! With small kids, mornings can be hectic – actually, anytime is hectic – but a little flexibility in my working week means I can balance interviews, meetings, bedtime stories, and school drop-offs. In a store setting, it definitely takes a bit more rota planning and tweaking – but I’m sure many would opt for this rather than doing yet another interview or induction!

The little things go a long way also. While candidates don’t explicitly say it – it’s the small things that add up and ultimately form the culture of the company. They say things like – “I like it here”, “I’m happy where I am”, or “It would take a lot to make me move”. These things don’t cost retailers a lot – it’s showing kindness and gratitude for work done. Small tokens for staff on certain days and staff lunches or parties don’t often seem like a big deal but for such small gestures, these things come up more often than you might think when we ask candidates to tell us about their current jobs.

Another subject that comes up time and again is the annual leave quota. I was surprised initially by the strength of this one, but I have had ever-increasing numbers of candidates turning down job offers as they didn’t want to lose their extra annual leave days. Often these extra days come with length of service. So many retailers don’t offer any additional days past statutory but take my word, the ones that do – have a better grip on their staff. When you think about it, it’s the ideal benefit, as you are giving those days to your most experienced people, the ones you really don’t want to lose. The more experienced and valuable they are – the more days they accrue – the harder it is to walk away from them! (and you!)

I was probably only with Excel for six months when I knew that this was somewhere I could stay long-term. I had gone to my CEO with an idea about a flyer and his nearly immediate response, was “if you think it’s a good idea, do it!” That sort of empowerment may seem unimportant, but to me it was pivotal. I felt valued. As the years have gone on and I’ve brought plenty more ideas his way (some better than others and some truly awful) I’ve always felt heard, I’ve always felt valued, and I’ve always felt like my opinion mattered. It’s hard to walk away from that.

For more information or expert advice please email or call 01 814 8747. To view our available roles click here

Quiet Thriving Nikki Murran

Quiet Thriving- Nikki Murran, Director | Grocery Retail

For the last two years, we have heard across many media platforms, stories of “quiet quitting.” This idea that you coast along, doing the bare minimum, never going above and beyond, well it never sat well with me.

Quiet quitting suggests that you are not emotionally or intellectually involved in your job, but rather you are just doing as little as possible to receive a paycheck so you can go and live your real life outside of work.

What I never understood – is whom is this benefiting? Are people happy just waiting to pass time and clock out? That seems so sad to me. Say you spend on average 40 hours a week at work, say that’s the number of hours you need to clock up to afford your life. That’s basically one-third of your waking hours. Look at that across your life.. who is happy to be unhappy for a third of their waking life? Wishing the hours, and their life away?

With two small kids, an “iron-man wannabe” husband, and a pretty busy career, I absolutely am not one to advocate for doing more hours – but surely, making the best of the hours you are in work is a better option?

Making those 40 hours the happiest they can be makes so much more sense to me.

I have been lucky to have experienced two industries in my career – with the first 10 or so years in retail and the last 10 in recruitment. Neither of these environments lent to “quiet quitting.” If for no other reason than it would have meant letting people down – my co-workers, my team, my customers, my clients, my candidates (oh, and my boss). Leaving them aside for a minute, that feeling of letting others down, it would have made ME miserable.

But perhaps these “quiet quitters” don’t feel the same? I’m not sure. But what I am sure about, positive in fact, is that when you find the right job, the right culture fit, the right balance, you can make those 40 hours a week, much more enjoyable.

I speak to countless candidates each week. Many reach out to me because they are unhappy with their job. What’s interesting to me is how often retailers, with many years of experience suggest that this is no longer the industry for them. For my side, I hate seeing good people leave this industry and so I often encourage them to list what it is they dislike, what is making them unhappy, and what they would like from a new role. 99% of the time we can find all or most of these things in the same industry, just with a different employer. The amazing part? Once I hear back from these once disgruntled retailers, their joy is back. It wasn’t the industry that was bringing them down, just that job.

Seeing this change time and time again makes me think, these quiet quitters? Have they just not found the right role for them yet? The one where they can find joy for themselves in these 40 working hours – where they get to feel challenged, and appreciated, enjoy the comradery of their co-workers, and a belly laugh with a client or customer. Me, I love seeing some candidates progress and come back to me as a client. I love seeing my team advance and grow and be promoted. I don’t think this makes me a sucker. I think it means I am finding as much joy as I can in every hour that I live, including those spent at my desk. And I don’t know about everyone else, but for me, that seems the best way to spend my days!

Which brings me on to this. I read something by Lesley Alderman in the Washington post recently – about “Quiet thriving” and it spoke to me! But it’s not as catchy a phrase as “quiet quitting” – so perhaps it won’t become the new buzzword or phrase. But for me, I definitely think it’s worth a look.

Quiet thriving is taking actions and making a mental shift to help you feel more engaged. Her ideas range from looking for the positive to finding a work buddy, setting goals for yourself to setting boundaries with your boss.

I like all these ideas and love the concept, but ultimately what I took from it is this – It’s up to you – and that’s what appealed to me most. I am a firm believer, that, for the most part – your happiness is in your hands, no one else’s.

In this overheated, employee-led market so many employers come to me asking about how they can retain their staff. Now is the time to speak up – if you have an idea or suggestion that will improve your workplace and bring more joy. Most employers will welcome anything that leads to a happy workforce! (within reason – although I was able to bring my dog into our office which led to more joy than you can shake a stick at!)

And, at the end of all this, if your employer is shutting you down, if you can’t find your work tribe to connect with, then maybe, it’s just the wrong job. Maybe it’s time to call me (unapologetic plug here, lol), maybe a move to a shiny new job will be the thing that brings you your work joy this year??

You can search our jobs list by clicking HERE.

Source: Lesley Alderman Article

Agency workers prop up healthcare system, only to be forgotten at vaccine time

To begin by stating the obvious: COVID is still with us and in the words of the WHO’s David Nabarro; “This pandemic is nowhere near finished”. That being said, the promise of further vaccine arrivals over the coming months has provided hope of a more stable ‘new normal’. The focus of the conversation is now turning to how we compensate our front line workers for what they have gone through over the past twelve months and the challenges that they will continue to face for the foreseeable future.

But what was noticeably missing from any of the conversations has been the role of agency care assistants, nurses and doctors. When the vaccine rollout began at the start of the year, no-one, including the HSE, could give agency staff a definitive answer as to where and when they could access their vaccines. Private care homes presumed the HSE would oversee it, the HSE possibly presumed the private care homes would oversee it and all the while the staff, the very people who have been on the frontlines of tackling COVID and protecting our most vulnerable citizens since the beginning, were left in limbo. This is despite several attempts by our management to engage directly with the HSE on this matter.

Unfortunately, this is nothing new nor is the negative press so often associated with agency front line workers. Healthcare professionals often choose the agency route to pick up some extra work but most find temporary shifts because it suits their lifestyle as they are unable to commit to a permanent job and schedule due to family or other commitments. But they have the same professional requirements, dedication and compassion and are regulated in the same way.

Recently, in a briefing for the Cabinet Committee on Covid-19, the HSE warned it may be unable to provide any more public health service staff to private nursing homes if they’re hit by new outbreaks of coronavirus. But this isn’t how healthcare units have been managing in real-time. In truth, it is no exaggeration to say agency staff have played a vital role in maintaining the entire country’s healthcare system both private and public since last March.

Agency support staff were often those called into facilities during the darkest periods of outbreaks, covering the provider’s own staff who were out due to being a close contact or having contracted the virus themselves. We are incredibly humbled by the agency nurses and carers who have willingly put themselves into difficult situations and moving on to do the same in a new nursing home once the outbreak had abated and permanent staff had returned to work. There have been so many frontline workers who have pulled us through the pandemic and the contribution of agency healthcare staff across many disciplines cannot be overlooked.

Ask yourself this question how many more lives would have been lost and how could our health system have coped without the tens of thousands of agency healthcare workers and recruiters that have worked tirelessly since this pandemic started?


Excel launch new Finance & Office division led by Ciara Connolly

Excel Recruitment is delighted to welcome Ciara Connolly to the Excel team as Divisional Manager leading our new specialised Accountancy, Finance and Office Support recruitment division.

Who is Ciara Connolly?

Ciara is a fantastic addition to our team, boasting over 10 years’ experience recruiting at all levels in her chosen specialisms. Ciara is highly skilled in account management with vast experience in managing high volume temporary, permanent and specialist recruitment projects across a large number of public and private sector clients. She has a proven track record in sourcing and placing hard-to-find candidates from Accounts Assistants to Executive level.

So why a specialised division? And why now?

Excel Recruitment has a rich history of recruiting accounting, finance and office support talent of all levels for our clients since our beginning. 2020 despite its difficulties, or maybe because of them, saw these needs continue while also creating new needs for more elasticity within our clients’ workforce. The world’s on-going uncertainties mean our clients need more flexibility to scale staffing up and down as required and now more than ever need to be able to rely on efficient, knowledgeable and effective recruitment partners.

That is what Excel has always provided. Our new Finance & Office division just takes it one step further.

CEO Barry Whelan says “The move to a defined specialist division will allow our team to concentrate specifically on accounting, finance and office support cross any industry. It gives us greater focus and scope to recruit permanent roles along with providing contract and even temporary personnel solutions. The team are empowered with even greater search and selection capabilities allowing them to ‘Place Great People with Great Companies’

Ciara brings a credible and deep understanding and insight to her clients and candidates alike. Are you are a client looking to hire on either a temporary or permanent basis? Are you a candidate looking for your next dream role? Contact Ciara today on or call Ciara 045 397142 or our Dublin office on (01) 871 7676.

Grocery Management Awards 2020 Shortlist

We are excited to reveal the shortlisted nominees for the 2020 Shelflife Grocery Management Awards!

The ShelfLife Grocery Management Awards 2020 are now in their 15th year and Excel Recruitment is proud to have been involved since the beginning. Despite the uncertainty of this year, the team have adapted the judging process and ceremony to continue honouring the Irish grocery retail sector, in a year where the sector’s importance has been highlighted to everyone. As usual, the standard of entries was exceptionally high, showcasing the talent, creativity and diligence within grocery retail management.

This year’s Grocery Management Awards gala ceremony takes place on 10 December and will be broadcast live from the RDS in Dublin. Check out the list of shortlisted nominees below.


Retail Team of the Year 2020

Sponsored by BRANDHUB

XL Shop at Beaumont Hospital, Dublin 9
Daybreak Dungarvan, Co. Waterford
Herlihys Centra, Fermoy, Co. Cork
SuperValu Castletroy, Limerick
Londis James Hospital, Dublin 8
SuperValu Walkinstown, Dublin 12
SuperValu Blackrock, Co. Dublin
SuperValu Northside, Dublin 17

Delicatessen/Food to Go Manager

Helen Taylor, Daybreak Dungarvan, Co. Waterford
Eoin Crosbie, Crosbie’s Daybreak Irishtown, Athlone, Co Westmeath
Annah Yesayan, Herlihy’s Centra, Oliver Plunkett Street, Cork City
Zlata Vacova, Herlihy’s Centra Grand Parade, Cork City
Jason Plazo, Griffins Londis Grafton Street, Dublin 2
Tina Delaney, Daybreak, Portlaoise, Co. Laois
Aiden Sheahan, Corrib Oil Tralee, Co. Kerry
Claire Dineen, Daybreak Clerihan, Co. Tipperary
Lestor Valencia, Griffin’s Londis Carmnhall Rd., Sandyford, Dublin 18
Tomislav Dobrijevic, Griffins Londis, Parkwest, Dublin 12
Joe Canning, SuperValu Sundrive, Dublin 6
Linda O’Sullivan, Eurospar Cobh, Co. Cork
Aoife O Hara, Herlihy’s Patricks Street, Fermoy, Co. Cork

Cash & Carry Manager

Sponsored by BAT

Winner announced at the show

Off-Licence Manager of the Year

Sponsored by Bibendum Ireland

Shane McNulty, SuperValu Ballinteer, Dublin 16
Denise Cummins, Herlihy’s Centra, Patrick’s Street, Fermoy, Cork
Robert Mooney, SuperValu Sutton Cross, Dublin 13

Protein/Provisions Manager of the Year

Sponsored by EIQA

Dominic Kelleher, Herlihy’s Centra, Fermoy, Cork
Jason Mc Donagh, SuperValu Lucan, Co. Dublin
Alan Curley, SuperValu Sutton Cross, Dublin 13

HR Manager of the Year

Sponsored by Excel Recruitment

Louise Kelly, Asia Market, Ballymount, Dublin 12
Carley Dennan, SuperValu, Blackrock, Co. Dublin
Jessica Maher, SuperValu, Lucan, Co. Dublin
Susan Doherty, Kelly’s Centra, Letterkenny, Co. Donegal
Nichola Deere, Castletroy, Dublin Road, Co. Limerick
Janine McCormack, SuperValu, Sundrive, Dublin 12

C-Store Manager of the Year (Large)

Sponsored by PepsiCo

Sean Hennessy, Corrib Oil Tralee, Co. Kerry
Nick Ye, Londis DCU Glasnevin, Dublin 9
Martin Rodgers, Kelly’s Centra, Letterkenny, Co. Donegal
Briege O’Kane, Top Oil Newhall, Naas, Co. Kildare

C-Store Manager of the Year (Mid-Size)

Colum Browne, XL Clogheen, Co. Tipperary
Aivars Mezapuke, Spar Caple St, Dublin 1
Alan O’Donnell, Daybreak Cahir, Co. Tipperary
Grainne Keating, Scully’s XL Daingean, Co. Offaly
Dean Hand, Daybreak Clerihan, Co. Tipperary
Simon McCarthy, Londis Fonthill, Dublin 22
Ger Kelly, Delaneys Mace Tuam Road, Co. Galway
Deirdre Stoneham, Londis Top Oil, Enniscorthy, Co. Wexford

C-Store Manager of the Year (Small)

Eoin Crosbie, Daybreak Rustic Castlerea, Co. Roscommon
Raj Kodali, Herlihy’s Centra Patrick Street, Cork
Martina Webb, Londis St James Hospital, Dublin 8
Lucia Fitzpatrick, Spar Rathangan, Co. Kildare
Tony Geelan, Geelan’s XL, Waddington, Cleariestown, Co.Wexford
Rebecca Murphy, Herlihy’s Centra Grand Parade, Co.Cork
Jane Mooney, Smyth’s Daybreak, Williamstown, Co. Galway
Abdullah Saghir, Griffin’s Londis, 49 Grafton Street, Dublin 2
Imran Ishfaq, Griffin’s Londis, 14/15 Lower O’Connell Street, Dublin 2
Christopher Lane, Hanrahan’s Londis, The Faythe, Wexford town, Co. Wexford
Liam O’Brien, Kernan’s XL, Drumboy, Letterkenny, Co. Donegal

Forecourt Manager of the Year (Large)

Sponsored by Seattle’s Best

Denise Farrell, Mace Headford, Co. Galway
Brian Joyce, The Galway Plaza, Athenry, Co. Galway
Ian Leahy, Herlihy’s Maxol Service Station, Ballincollig Co. Cork

Forecourt Manager of the Year (Small)

Sponsored by Seattle’s Best

Pedro Gamelas, Daybreak Castletownbere, Co. Cork
Kevin Forde, Daybreak Dungarvan, Co. Waterford
Daniel Gherca, Daybreak Ballinalack, Co. Westmeath
Matthew Monaghan, XL Salthill, Co. Galway
David Martin, Mace, Glanmire, Co. Cork
Ela Oczachowska, Brackens Gala, Stradbally, Co. Laois

Supermarket Manager of the Year (Mid-Large)

Sponsored by Johnston Shopfitters

Chris O’ Driscoll, SuperValu Castletroy, Co. Limerick
Doug Thompson, SuperValu Sundrive, Dublin 6
Edgaras Stanius, SuperValu Walkinstown, Dublin 12
Jamie Caffrey, SuperValu, Blanchardstown, Dublin
David Howell – SuperValu Lucan, Co. Dublin

Supermarket Manager of the Year (Small)

Sponsored by Bank of Ireland

James Brennan, SuperValu Ranelagh, Dublin 6
Jonathan Mooney, Eurospar Dungarvan, Co. Waterford
Tanya McGarry, Charlesland, Greystones, Co. Wicklow
Tommy Murphy, Burkes Eurospar, Kinvara, Co. Galway
Shane Jones, Eurospar, Cobh, Co. Cork
Fintan Battles, Liddy’s Eurospar, Ennis, Co. Clare
Simon Champ, Herlihy’s, Fermoy, Co. Cork

Brand Marketing Team

Sponsored by BWG Foods

Premiere Lotteries
Coca-Cola HBC Ireland


locum pharmacist

Excel Recruitment launch locum pharmacy division

Due to the success of Excel Recruitment’s pharmacy division, we are set to go even further in meeting our client’s needs by launching our locum pharmacist service.

We are proud to work with some of the largest pharmacy companies in Ireland, as well as independents across the country. Now alongside meeting client’s permanent pharmacist and pharmacy technician needs, our expert team of recruiters will now provide short-notice, weekend, holiday or illness cover quickly and seamlessly, ensuring no disruptions to service for clients and their customers. Our team understands you need timely and effective resourcing solutions and can consistently provide standout locum solutions.

For pharmacists, our locum desk offers you weekly payment and the chance to have full control over your working life. Our locum coordinators will work closely with you to understand your preferences around shift patterns, working hours and locations while taking care of the details needed to get you working as a locum. We are receptive, responsive and reliable.

Leading our Pharmacy recruitment division is Barbara Kelly, a hugely experienced and dedicated specialist recruiter. Barbara has over 10 years’ experience directly recruiting Pharmacists and Pharmacist Technicians on a locum, permanent and contract basis. Barbara understands like few others other the particular demands and challenges of recruiting within the Pharmacy industry.

If you are a pharmacist looking to join a progressive, pharmacist focused locum service, register with us today by contacting Barbara Kelly at or calling 01-8148747

Green Friday

Green is the new Black (Friday)

A national campaign hopes to encourage consumers to buy Irish this Black Friday.

The “Green Friday” campaign aims to encourage people to shop locally and support Irish brands and businesses this Christmas shopping period. Beginning in America, the Black Friday and Cyber Monday sales events have been enthusiastically embraced by consumers here and last year saw more than €50m spent over the course of the weekend.

But there has been growing concern in recent years that the majority of this spending is going to overseas retailers online. The Green Friday campaign is asking people to support jobs and their local economies and contribute to Ireland’s creative community, manufacturers and service providers by buying Irish this November 25th.

The new initiative is led by Marian O’Gorman, CEO of Kilkenny retail group and supported trade associations including the Design & Crafts Council of Ireland, Retail Excellence, Chambers Ireland, the Small Firms Association and Irish brands and retail businesses countrywide.

Up to €4.65 billion will be spent by Irish consumers during the Christmas period, based on research by Retail Ireland. Brands and businesses are being encouraged to get involved and market their products under the Green Friday banner this Christmas to highlighting the value of shopping locally.

“With Brexit uncertainty and trade tariffs lingering, now, more than ever, we need to reawaken people to the significance of buying Irish and shopping local” says Marian O’Gorman “Irish brands and designers are second to none, with many that are leaders on a world stage. We, as consumers, need to appreciate the fundamental fact that by keeping money in circulation in our own communities, we are protecting jobs and public services.”

SFA Director Sven Spollen-Behrens said that Christmas can add a major economic impetus when shoppers back small businesses and help maintain jobs.

“If each adult spent just €20 extra in small local businesses this Christmas, this would amount to an injection of over €73m for small firms and would have a huge, positive impact on local jobs and the vibrancy of town and village centres.”

Brown Thomas win National Retailer of they Year

Brown Thomas win big at Retail Excellence Awards

Saturday saw the cream of the retail crop descend on the stunning Great Southern Hotel in Killarney to see Ireland’s top retailers and the winners of the 2019 Retail Excellence Awards revealed.

Brown Thomas of Grafton Street scooped the top two awards of the night, taking home the title of ‘Retailer of the Year’ and ‘National Store of the Year’.

Brown Thomas win National Retailer of they Year
Brown Thomas win National Retailer of they Year

The other Top5 Store winners included Arboretum, Carlow, Hook & Ladder, Limerick, Petstop, Limerick and Windyridge Nursery & Garden Centre, Dublin. Other awards included Best in Ecommerce which went to Vaughan Shoes and Retail Industry Advocate of the Year which was awarded to Enterprise Ireland. The great city of Cork was named as Ireland’s Friendliest Place.

Celebrating excellence across retail, the awards also highlighted exceptional talent within the retail industry. Excel CEO Barry Whelan was delighted to be asked to resume his role as Head Judge for the Manager of the Year and Rising Star categories.

Barry says “The standard of entry for Manager of the Year and Rising Star, is always very high but this year, in particular, was exceptional. The level of energy, passion, drive and innovation on display from retailers around the country is really exciting.”

CEO Barry Whelan presents the award for Manager of the Year to Eamon Kelleher
CEO Barry Whelan presents the award for Manager of the Year to Eamon Kelleher

Barry was delighted to present Manager of the Year to Eamonn Kelleher of Co-Op Superstores while Eoife Clarke of Golden Discs took home Rising Star of the Year.

“We are delighted to recognize and award the very best in Irish retail We are particularly pleased that across all of our categories of awards Irish retailers, both big and small, urban and rural competed to deliver that exceptional standard of service to customers regardless of their size.”

Excel Recruitment would like to say a massive congratulations to each of the 2019 Retail Excellence Award winners. Each of the winners and shortlisted stores and managers represents the best in the retail industry in Ireland. All show an unquestionable commitment to meeting and exceeding customer expectations as well as innovation in store and in-service delivery.

Established by Retail Excellence in 1997, The Awards is the biggest event in the Irish retail industry calendar and aims to promote best practice and encourage high standards in the Irish retail industry.

National Retailer of the Year 2020Brown Thomas Group
National Store of the Year 2020Brown Thomas, Dublin
Top5 Store & National Garden Centre of the Year 2020Arboretum, Carlow
Top5 Store & Restaurant & Coffee House of the Year 2020Hook & Ladder, Limerick
Top5 Store & National Pet Store of the Year 2020Petstop, Limerick
Top5 Store 2020Windyridge Nurseries & Garden Centre, Dublin
National Electronic & Tech Store of the Year 2020Fun Tech Global, Dublin
National Book Store of the YearVibes & Scribes, Cork
National Supermarket of the Year 2020Garvey’s SuperValu, Limerick
National Pharmacy of the Year 2020Cunningham’s Pharmacy, Athlone
National Visitor Store of the Year 2020Nano Nagle Place, Cork
National Home / Interiors Store of the Year 2020Casey’s Furniture, Limerick
National Jewellery Store of the Year 2020Gerry Browne Jewellers, Portlaoise
National Optician of the Year 2020McMahons Opticians, Carrick-on-Shannon
Retail Industry Advocate of the Year 2020Enterprise Ireland
Suppliers of the Year 2020MJ Flood Technology & Seachange
Ireland’s Friendliest Place 2020Cork City
Manager of the Year 2020Eamonn Kelleher, Co-Op Superstores
Rising Star of the Year 2020Eoife Clarke, Golden Discs
Online Retailer of the Year



Excel Recruitment launch specialist pharmacy recruitment division

Excel Recruitment are delighted to announce the opening of our new specialised Pharmacy recruitment division.

Excel Recruitment have successfully recruited Pharmacy Retail Managers and OTC sales staff for over 17 years, working with major pharmacy brands and local, community pharmacies nationwide. Our expert Pharmacy division will specialise in recruiting locum, contract and permanent pharmacy professionals across Ireland including Managing Pharmacists, Supervisory Pharmacists, Support Pharmacists, Pharmacists and Pharmacy Technicians.

At the helm of our Pharmacy recruitment division is Barbara Kelly, a hugely experienced and dedicated specialist recruiter. Barbara has over 10 years’ experience directly recruiting Pharmacists and Pharmacist Technicians on a locum, permanent and contract basis. Her knowledge and experience of the industry is unparalleled and her proven successful track record recruiting Pharmacists speaks for itself. Barbara understands like few others other the particular demands and challenges of recruiting within the Pharmacy industry in Ireland and is uniquely qualified to understand and meet her client’s needs.

CEO Barry Whelan says “The move to a defined specialist division will allow our Pharmacy team to concentrate specifically on pharmacy recruitment with greater focus and improved search and selection capabilities for permanent roles along with providing contract and locum personnel solutions. We are very excited to have Barbara Kelly, a hugely talented and insightful recruiter join the Excel Recruitment team. Barbara’s own approach to recruitment aligns directly with Excel’s business values of honesty, loyalty, not being greedy and building long-term, stable relationships.”

If you have any Pharmacy recruitment requirements or are a Pharmacy professional considering a new job, get in touch with Barbara today at or call 01-8148747

Irish Barista Academy

Irish Barista Academy to tackle skills shortages

Excel Recruitment and sister company Futureproof Training are delighted to add barista training to the menu by establishing ‘The Irish Barista Academy’ to meet skills shortages in the hospitality industry.

The academy’s foundation earlier this month comes in direct response to increasing requests for skilled baristas from a variety of hospitality businesses . Shane Mclave, Director at Excel Recruitment says “It’s clear to see how coffee culture has exploded in Ireland in recent years and with the employment market the way it is, there is a dearth of trained and passionate baristas across the country. The barista school came about because of the sheer number of our clients requesting knowledgeable, fully-trained baristas. We have 100s of fantastic staff that are great at customer service, bar and wait staff duties, they just need the additional knowledge piece.” Shane continues “The school will be mutually beneficial for clients and staff. Staff will be able to add another string to their bow and clients have skilled, accomplished baristas readily available for their businesses’ needs.

The Irish Barista Academy will also partner with Skillnet, Ireland’s national agency responsible for workforce learning. Shane Mclave also explains how important the partnership with Skillnet is. Shane says “We’re incredibly proud to be partnering with Skillnet on this initiative. Skillnet’s ethos is very similar to our own, empowering the workforce by offering valuable learning experiences while ensuring businesses have a highly skilled workforce essential to their competitiveness.”

The new Irish Barista Academy will offer full barista training courses including equipment and maintenance, coffee theory, customer service and more. According to Senior Trainer Eimhear Ó Dálaigh the barista training is designed specifically with Excel’s clients in mind. She says “as soon as the training is completed, each barista is able to immediately and seamlessly work on any of our client’s teams.”

The school will be run in partnership with Futureproof Training which already offers a full range of blended training for hospitality professionals. Futureproof operates at the forefront of training providers with fully accredited trainers and a variety of learning methods, including online, app and classroom based.

For more info on The Irish Barista Academy, visit or

Book your place today: