Duty Manager – Big Box Retail

Duty Manager – Limerick

Our client, a leading retailer with a strong presence across Ireland and Europe, is seeking an experienced Retail Duty Manager to join their high-performing store team in Limerick. This is an exciting opportunity for a retail professional who thrives in a fast-paced, high-volume environment and enjoys leading from the front. The successful candidate will be highly operational, commercially focused, and possess excellent communication skills, with the ability to build strong relationships and drive team performance.

Package

  • Generous salary doe
  • Staff discount
  • Defined Contribution Pension Scheme
  • Life Assurance cover
  • Employee Assistance Programme

Responsibilities of this Duty Manager job include:

  • Drive, maximise, and exceed store sales targets and KPIs
  • Ensure excellent product availability and stock control across all departments
  • Maintain high standards of merchandising, visual presentation, and housekeeping
  • Deliver exceptional customer service and resolving customer queries efficiently
  • Lead, motivate, and develop team members to maximise performance and engagement
  • Assist with staffing, rostering, training, and performance management
  • Ensure company procedures relating to cash handling, stock control, and security are always adhered to
  • Take responsibility for opening and closing the store when required and resolve operational issues as they arise

Experience required for this Duty Manager job include:

  • 2+ years management experience within a fast-paced, high-volume retail environment
  • Experience within grocery, non-food and fashion management
  • A proven track record of achieving sales targets and driving commercial performance
  • Strong leadership skills with the ability to motivate, coach, and develop teams
  • Excellent organisational and time-management abilities
  • Strong communication and interpersonal skills
  • A hands-on management style with a proactive and positive attitude
  • Strong customer service focus and a passion for delivering an exceptional shopping experience

If you are interested in this opportunity, please upload your updated CV via the link provided or for a confidential discussion contact Aislinn 01 8717604.

#INDAIS

Retail Duty Manager – Big Box Retail

Retail Duty Manager – Athlone, Westmeath

Our client, a leading international retailer with a strong presence across Ireland and Europe, is seeking an experienced Retail Duty Manager to join their busy Athlone store. This is an excellent opportunity for a retail leader who thrives in a fast-paced, high-volume environment and enjoys leading from the front. The successful candidate will be highly operational, commercially focused, and possess excellent communication skills, with a proven ability to motivate teams and deliver exceptional customer service.

Package

  • Competitive salary doe
  • Staff discount
  • Defined Contribution Pension Scheme
  • Life Assurance cover
  • Employee Assistance Programme

Responsibilities of this Retail Duty Manager job include:

  • Support the Store Manager in the day-to-day running of a busy, high-volume retail store
  • Drive sales performance and ensuring store targets and KPIs are consistently achieved
  • Ensure strong product availability and stock presentation across all departments
  • Lead, motivate, and develop team members to deliver excellent customer service standards
  • Manage daily floor operations and ensuring all operational tasks are completed efficiently
  • Monitor staffing levels and delegating tasks effectively to support business needs
  • Maintain high standards of merchandising, housekeeping, and store presentation
  • Participate in stock takes and supporting stock control procedures
  • Assist with team training, coaching, and performance management
  • Ensure all cash handling, security, and company operational procedures are adhered to

Experience required for this Retail Duty Manager job include:

  • 2+ year’s management experience within a fast-paced, high-volume retail environment
  • Experience within grocery, non-food, fashion, discount retail, or other large-format retail settings
  • Proven leadership skills with experience motivating and developing teams
  • Excellent communication and interpersonal skills with the ability to build strong working relationships
  • Highly organised with strong planning and time-management abilities
  • Commercially focused with a track record of delivering sales and KPI performance
  • A hands-on management style and willingness to lead from the shop floor
  • Strong attention to detail and a proactive approach to problem-solving
  • Passion for retail and delivering an exceptional customer experience

If you are interested in this opportunity, please apply with your updated CV through the link provided or for a confidential discussion contact Aislinn 01 8717604.

#INDAIS

Customer Service & eCommerce Support Advisor

Customer Service & eCommerce Support Advisor
North Dublin
Overview of the Role
Are you a customer-focused professional with experience in retail, customer service, or eCommerce? We are recruiting for a Customer Service & eCommerce Support Advisor to join a busy and growing retail operation in North Dublin. This is a varied role that combines customer service, online order management, website support, and dispatch coordination, making it an excellent opportunity for someone who enjoys a fast-paced environment and taking ownership of the customer journey from order through to delivery.
Company Overview
Our client is a well-established and growing Irish retail business with a strong online and in-store presence. Known for delivering high levels of customer service and quality products, the company continues to invest in its eCommerce operations and customer experience, offering employees the opportunity to develop their skills within a dynamic and supportive environment.
Salary & Benefits
  • Competitive salary based on experience
  • Full-time permanent position
  • Monday to Friday working pattern
  • Opportunity to gain experience across customer service, eCommerce, website administration, and operations
  • Supportive and collaborative team environment
  • Career development opportunities within a growing business
Key Responsibilities
  • Respond to customer enquiries through the online helpdesk platform
  • Handle customer queries via phone, email, WhatsApp, and in-store channels
  • Support customers post-purchase by resolving issues and providing product guidance
  • Respond to online customer reviews in line with company standards and brand values
  • Assist with website updates and online content administration during quieter periods
  • Support the dispatch team with order packing and shipping activities
  • Process and manage online orders using the company’s order management system
  • Maintain accurate records relating to orders, stock levels, and customer communications
  • Oversee returns and exchanges, ensuring a positive customer experience
  • Work closely with internal teams to ensure efficient order fulfilment and customer satisfaction
Requirements & Desirable Experience
  • Previous experience in a customer service, retail, or customer support role
  • Experience working within an eCommerce or online retail environment would be advantageous
  • Familiarity with CRM systems and order management platforms is desirable
  • Excellent written and verbal communication skills
  • Fluent English, both written and spoken
  • Strong organisational skills with the ability to manage multiple priorities
  • Positive and proactive approach to work
  • Strong attention to detail and problem-solving abilities
  • Ability to work effectively both independently and as part of a team
  • Eagerness to learn and take on new responsibilities
This role offers valuable experience within a customer service, retail, eCommerce, and operations environment, providing exposure across the full customer journey, online order management, dispatch coordination, and website support functions. Please apply using the link below for the attention of Cloe Stapleton. For any questions regarding the role, please contact Excel Recruitment on (01) 871 7676.
If you are interested in this opportunity and would also like to be considered for other suitable roles aligned with your experience and skill set, please submit your updated CV in Word format via the application link provided.
INDCOM

Department Manager

Department Manager

Excel Recruitment are hiring a Department Manager for a well-known brand that’s investing heavily in its stores, people, and customer experience. This role is based in Killarney, Co. Kerry.

If you’re the kind of leader who builds strong teams, drives performance, and creates a positive, energetic shop floor-this could be a great next step.

What you’ll be doing:

  • Leading, coaching, and developing a team to deliver strong results
  • Creating a high-energy, customer-first environment
  • Driving sales, standards, and day-to-day performance
  • Supporting team leaders and keeping operations running smoothly
  • Managing hiring, onboarding, rotas, and performance conversations
  • Making sure the store is safe, compliant, and well-run

What we’re looking for:

  • Experience managing a team in a fast-paced grocery retail environment
  • A hands-on leader who leads from the front
  • Strong people skills-you know how to motivate and develop others
  • Commercial awareness with a focus on delivering results
  • Someone who thrives in a busy, ever-changing environment

What’s in it for you:

  • Salary up to €50,000 (depending on experience)
  • Bonus + staff discount
  • 39-hour contract
  • Pension scheme
  • Real opportunities for progression and development

If you are interested in learning more about this Department Manager position, please apply with your updated CV, and Jade will handle your application.

#AISJAD

Sous Chef

Sous Chef – Fine Dining

This is a great opportunity for a strong Sous Chef who’s ready to push on in their career. You’ll be working in a busy city centre hotel, supporting an experienced Executive Chef while helping run a high-standard, fine dining kitchen.

If you’re looking for a role that builds towards a Head Chef position, this is the kind of move that sets you up properly.


About the Role

As Sous Chef, you’ll be right in the middle of the action – supporting the Executive Chef and helping lead the kitchen team day to day. The hotel has a well-known fine dining restaurant, so you’ll be working at a high level, keeping standards consistent while delivering a smooth service.

It’s hands-on, fast-paced, and ideal for someone who wants to keep learning while stepping up in responsibility.


What You’ll Be Doing

  • Supporting the Executive Chef in running the kitchen day to day
  • Leading the team during service and keeping everything organised
  • Maintaining high standards across prep, cooking, and presentation
  • Helping with menu execution and development
  • Training and guiding junior chefs
  • Managing stock, orders, and reducing waste
  • Keeping on top of hygiene and food safety at all times

What’s on Offer

  • Clear progression path towards Head Chef level
  • Work closely with a strong, experienced Executive Chef
  • Busy city centre hotel with a respected fine dining offering
  • Solid, professional kitchen environment
  • Competitive salary based on your experience
  • Opportunity to build real leadership experience

What We’re Looking For

  • Minimum 3 years’ experience as a Sous Chef or similar level
  • Background in fine dining or high-end hotel kitchens
  • Strong work ethic and a genuine passion for cooking
  • Someone who is hands-on and leads from the front
  • Good team player with leadership potential
  • Organised and comfortable in a busy service

Why This Role?

  • Learn directly from an experienced Executive Chef
  • Gain exposure to a quality-driven, fine dining environment
  • Build the experience needed for your next move up

This role is managed by Excel Recruitment on behalf of our client, a well-established hospitality business. All applications will be treated with strict confidence.


Apply Now

If you’re ready to step up and develop your career in a strong kitchen, apply today and speak to Damien


#INDBEL2

Head Chef

Head Chef

Are you a passionate and experienced Head Chef ready to take ownership of a high-performing kitchen? This is an exceptional opportunity to join a busy city centre hotel, working closely under the guidance of an Executive Chef in a renowned fine dining environment. If you thrive in a fast-paced kitchen and lead from the front, this role offers both challenge and reward.


About the Role

As Head Chef, you will play a critical role in delivering exceptional culinary standards across a signature fine dining restaurant within a bustling hotel setting. This is a hands-on position where leadership, organisation, and creativity are essential to success. You’ll oversee daily kitchen operations, support menu execution, and ensure the highest standards are consistently met.


Key Responsibilities

  • Lead and manage daily kitchen operations in a high-volume hotel environment
  • Work closely with the Executive Chef to maintain and enhance menu quality
  • Supervise, train, and motivate kitchen staff to achieve peak performance
  • Ensure all food preparation and presentation meets fine dining standards
  • Maintain strict adherence to HACCP and food safety regulations
  • Manage stock control, ordering, and kitchen costings efficiently
  • Drive consistency, innovation, and excellence in every service

What’s on Offer

  • Opportunity to work in a prestigious city centre hotel
  • Direct mentorship and collaboration with an experienced Executive Chef
  • Career progression within a respected hospitality group
  • Competitive salary package (based on experience)
  • Immediate start available for the right candidate

Ideal Candidate

  • Minimum 3 years’ experience in a Senior Sous Chef or Head Chef role
  • Proven background in fine dining or high-end hotel environments
  • Strong leadership skills with a hands-on approach to kitchen management
  • Passion for high-quality food, presentation, and consistency
  • Excellent organisational and communication abilities
  • Ability to perform under pressure in a fast-paced kitchen

Why Apply?

  • Take ownership of a respected fine dining kitchen
  • Work in a high-profile, city centre location
  • Progress your career in a leadership role with real impact
  • Join a fast-paced, professional, and supportive culinary team

This role is managed by Excel Recruitment on behalf of our client, a well-established hospitality business. All applications will be treated with the strictest confidentiality.


Apply Now

If you are a driven Head Chef ready for your next challenge, we want to hear from you today so please apply and speak to Damien.


#INDBEL2

Deli, Catering & Retail Manager

Deli, Catering & Retail Manager – East Galway – Monday to Friday

I’m currently partnering with a global leader in contract catering and facilities management to recruit a Deli, Catering & Retail Manager for a busy, high-volume retail, deli, and café-style operation in East Galway.
This is a hands-on leadership role ideally suited to someone working in a convenience retail, deli, or fast-paced food service environment who is ready to take the next step into management. If you’re used to running a busy shop floor, supporting fresh food service, managing stock, and leading a team while delivering excellent customer service, this is a fantastic opportunity to step into a structured, Monday-Friday role.
This position offers strong exposure across retail, deli, café, and onsite corporate catering operations, including day-to-day food service as well as catering for meetings, events, and workplace functions. You’ll play a key role in maintaining food quality, service standards, and driving sales across both retail and fresh food categories.

What You’ll Do

  • Take full responsibility for the day-to-day running of a busy convenience retail, deli, and café-style food operation
  • Lead from the front across both the shop floor and food service areas, ensuring high standards of presentation, food quality, and customer experience
  • Manage and motivate your team, fostering a positive, high-performing working environment
  • Oversee all deli and catering operations including hot food service, breakfast and lunch trade, grab-and-go, and made-to-order offerings
  • Coordinate and deliver onsite catering for meetings, events, and workplace functions, ensuring timely service and high presentation standards
  • Liaise with internal stakeholders to plan catering requirements and ensure smooth execution of daily and ad-hoc catering requests
  • Ensure consistent delivery of fresh food standards, including food quality, portion control, presentation, and service speed
  • Drive sales across both retail and food service by optimising product range, menu offerings, and promotional activity
  • Manage stock control, ordering, deliveries, and supplier coordination across both retail and fresh food categories
  • Monitor sales performance, margins, and minimise waste, with a strong focus on fresh food profitability and yield management
  • Plan and manage staff rosters to ensure adequate coverage during peak trading and catering service periods
  • Ensure full compliance with HACCP, food safety, allergen, and health & safety standards at all times
  • Maintain excellent hygiene standards across all food prep, storage, and service areas
  • Train and support team members across retail and catering, ensuring consistency in standards, upselling, and customer engagement
  • Maintain strong merchandising standards across the retail space, alongside attractive and well-presented food displays
  • Bring fresh ideas to enhance the deli and catering offering, introduce new menu items, and improve overall customer experience
  • Work closely with the wider catering and facilities team to ensure smooth day-to-day operations

What We’re Looking For

  • Experience in a convenience retail, forecourt, deli, café, or catering environment at Team Lead or senior level
  • Strong hands-on experience in fresh food operations, deli service, or catering environments is highly desirable
  • Experience supporting or coordinating onsite or corporate catering is a distinct advantage
  • Ready to step up into a full management role with strong support and development
  • Strong experience in stock control, ordering, and day-to-day operations across both retail and food service
  • Good understanding of food safety, HACCP, and high-volume food service standards
  • A people-focused leader who enjoys coaching, developing, and motivating a team
  • Commercially aware with experience managing margins, food costs, waste, and sales targets
  • Hands-on, organised, and comfortable working in a fast-paced, multi-offering environment
  • Passion for fresh food, customer service, and delivering a high-quality café and catering experience
  • Motivated, reliable, and eager to progress your career

Why You’ll Love This Role

  • Monday-Friday working hours offering excellent work-life balance
  • A clear pathway into management within a structured organisation
  • Secure opportunity with a large, well-established international company
  • A supportive environment where both your retail and food service experience will be highly valued
  • The opportunity to gain strong exposure across retail, deli, and catering operations
  • Competitive salary depending on experience
If you’re ready to step into a management role where you can make a real impact across retail, fresh food, and onsite catering operations, apply today or get in touch for a confidential chat.

#HospSenior


Van Drivers

Key Responsibilities

  • Conduct timely and professional deliveries across Dublin and surrounding areas.
    * Provide excellent customer service at all delivery locations.
    * Ensure all deliveries are completed accurately and safely.
    * Maintain the company vehicle in a clean and professional condition.
    * Adhere to all road safety regulations and company procedures.

Requirements

  • Minimum 1 year’s delivery driving experience in Ireland.
    * Previous experience driving a long-wheelbase (LWB) van.
    * Strong knowledge of Dublin roads and routes.
    * Excellent customer service skills.
    * Strong spoken and written English.
    * Full clean EU Driving Licence.
    * Ability to provide employment references.
    * Reliable, professional and punctual approach to work.

What’s on Offer

  • Full-time position.
    * 40-hour working week.
    * Working 5 days out of 7.
    * Shift pattern: 10:00 am – 7:00 pm.
    * Competitive salary.
    * Stable roster and consistent working hours.
    * Opportunity to join a growing and professional team.

If you’re an experienced LWB Van Driver with a strong customer service background and excellent knowledge of Dublin, we’d love to hear from you. Apply today with your up-to-date CV or 018717676

Sales Team Leader

A fantastic opportunity has arisen for an ambitious and commercially driven Sales Team Leader to join a fast-paced international logistics organisation based in Dublin West. This role is ideally suited to a driven sales professional looking to take the next step into leadership, supporting sales performance while developing and coaching a high-performing inside sales team.
Working closely with the Sales Manager, you will play a key role in driving pipeline generation, improving conversion rates, developing team capability, and maximising commercial opportunities across both new and existing customer accounts. This is an excellent opportunity to join a well-established global organisation that offers strong career progression, ongoing development, and exposure to a commercially focused leadership environment.
Company Overview
Our client is a long-established international logistics provider with a significant presence across global markets. With decades of experience supporting businesses through efficient and reliable transport solutions, they have built a strong reputation for operational excellence, customer service, and continuous growth. The organisation promotes a people-focused culture with a strong emphasis on employee development, internal progression, and long-term career opportunities.
Salary and Benefits
  • Competitive salary package
  • Performance-related bonus structure
  • Monday to Friday working hours (8:30am – 5:30pm)
  • Hybrid working available following successful completion of probation
  • Pension scheme with flexible contribution options
  • Life assurance benefit
  • Employee Assistance Programme
  • Retail and lifestyle discount scheme
  • Free on-site parking
  • Bike to Work Scheme
  • Contribution towards eye care
  • Annual flu vaccination support
Duties and Responsibilities
  • Support the Sales Manager in the day-to-day management of the inside sales team
  • Coach, mentor and develop team members to achieve individual and team performance targets
  • Monitor sales KPIs, pipeline activity and overall team performance
  • Drive a proactive sales culture focused on lead generation, customer engagement and conversion
  • Coordinate sales campaigns, projects and business development initiatives
  • Maintain high standards of CRM management and reporting accuracy
  • Collaborate closely with external sales and operational teams to maximise revenue opportunities
  • Support account management activities and identify opportunities for business growth
  • Assist with onboarding, training and ongoing development of new and existing team members
  • Provide regular performance feedback and support continuous improvement initiatives
Requirements and Desirable Experience
  • Minimum 2-3 years’ experience in a sales environment, ideally within logistics, transport or a related sector
  • Previous experience in a senior sales, supervisory or team leadership role is advantageous
  • Strong understanding of inside sales processes and pipeline management
  • Experience working with CRM platforms and sales reporting tools
  • Excellent communication and stakeholder management skills
  • Commercially focused with a results-driven mindset
  • Strong organisational and time management abilities
  • Good geographical knowledge of Ireland
  • Ability to collaborate effectively across multiple departments
  • Experience within road freight, groupage or supply chain environments is desirable
  • Background in customer service, operations or account management would be beneficial
  • Experience monitoring KPIs and performance metrics is advantageous
This role offers valuable experience within a commercial sales leadership environment, supporting the development of a high-performing sales team while driving revenue growth and customer engagement. Please apply using the link below for the attention of Cloe Stapleton. For any questions regarding the role, please contact Excel Recruitment on (01) 871 7676.
If you are interested in this opportunity and would also like to be considered for other suitable roles aligned with your experience and skill set, please submit your updated CV in Word format via the application link provided.
INDCOM

General Catering Manager – Daytime

Excel Recruitment is seeking a dynamic General Manager to oversee a busy catering operation in Waterford.

This is a senior leadership role overseeing a high-volume restaurant and catering service in a daytime Monday to Friday setting. It offers excellent work-life balance and the opportunity to lead a well-established operation.

Benefits of the General Manager role

  • Highly competitive salary.
  • Daytime, Monday to Friday hours.
  • Car Parking.
  • Career growth and development opportunities.
  • A supportive and inclusive workplace culture.

Requirements of the General Manager

  • Previous experience in a General Manager or senior hospitality or catering management position
  • Strong background in catering/restaurant operations experience is desirable
  • Excellent leadership and team management skills, with the ability to oversee multiple services and departments
  • Good financial skills, including budgeting, payroll, and stock management
  • Strong customer service and communication skills
  • Ability to work in a high-volume, fast-paced environment while maintaining standards

Responsibilities of the General Manager

  • Oversee daily operations across the restaurant, and catering service
  • Lead and support a management team including a Head Chef and Supervisors
  • Ensure catering and retail services run efficiently, with high standards of food, service, hygiene, and safety
  • Manage staff development, training, and performance, fostering a positive workplace culture
  • Build and maintain strong relationships with clients and stakeholders, addressing needs and resolving issues quickly
  • Manage budgets, payroll, stock, and supplier relationships to achieve financial targets
  • Monitor performance reports, identify areas for improvement, and implement operational changes
  • Contribute to business development through new initiatives, promotions, and continuous improvement

If you’re a passionate and results-driven hospitality leader looking for your next challenge, we want to hear from you! Apply with your CV below or call Kevin for more details. 087 381 3866

#SeniorHosp