management - Excel Recruitment

Registered Manager – Supported Living

Excel Recruitment is recruiting for a Registered Manager in Downpatrick. This is a permanent, full-time position offering a competitive salary of £42,765, along with attractive benefits including On Call Enhancement rates and a Health Cash Plan.

Our client:

With over 30 years of experience, our client is a leading multi-service provider dedicated to supporting over 300 individuals across various services, including Residential Care, Supported Living, Short Breaks, Day Opportunities, and Social Enterprise. Their mission is to enrich lives by empowering individuals, championing their abilities, fostering community connections, and providing unwavering support to families.

Your Role:

As the Registered Manager, you will play a pivotal role in overseeing day-to-day operations, driving high-quality, person-centred support, and ensuring full compliance with RQIA standards. You will lead a dedicated team of four Assistant Managers, guiding and nurturing their professional growth while strengthening relationships with families and professionals in the community.

The Person:

We are seeking a dynamic individual who meets one of the following criteria:

Route A

Social Work qualification + NISCC registration (unconditional), OR
First-level Registered Nurse (NMC), OR
Allied Health Professional (HCPC registered)
Minimum 4 years’ experience in health or social care, including 2 years’ operational management experience.

Route B

Level 5 Diploma in Leadership & Management in Health & Social Care (Adult Management) – NI/Wales
Minimum 5 years’ practice experience in health or social care, including 2 years’ operational management experience.

You’ll also have:

Experience in supporting adults with learning disabilities and/or autism.
Proven track record in managing staff teams within a care environment.
Strong understanding of regulatory compliance (e.g., RQIA).
Expertise in care planning and delivering person-centred support.
Full UK driving licence and access to suitable transport.
Registered or eligible for registration with NISCC.

On Offer:

Competitive Salary: Enjoy a salary of £42,765 with additional on-call enhancements.
Comprehensive Benefits: Access to a Health Cash Plan to support your well-being.
Impactful Work: Make a real difference in the lives of individuals and their families.
Supportive Environment: Work alongside a committed team dedicated to excellence in care.

Take the Next Step in Your Career!

If you are ready to take on this rewarding challenge, please contact Wes McCullough for more information. To apply, simply click on the APPLY link and submit your up-to-date CV.

#INDBEL3

Deputy General Manager

Excel Recruitment is delighted to be recruiting for a Deputy General Manager on a permanent full-time basis in Enniskillen with a salary of £50,000 per year.

The Client:

Join an exceptional team at a premier 4-star lakeside resort, where luxury meets nature! The resort offers 71 stylish bedrooms, 20 self-catering lodges with private hot tubs, and 12 modern lakeside studios, all set within beautifully maintained grounds.
The property also boasts a private health club, relaxing spa, and professional padel tennis court, alongside a vibrant dining experience featuring a 100-seat restaurant, lakeside grill bar, and charming conservatory for afternoon tea.
With three state-of-the-art kitchens and a “5” Scores on the Doors Elite Food Hygiene Rating, high-quality operations are ensured, supported by robust systems.

The Job:

The Deputy General Manager supports the General Manager in running all daily hotel operations, ensuring exceptional service, strong financial performance and a seamless guest experience in a fast‑paced 4‑star setting.
The role oversees all key departments, driving efficiency, presentation, hygiene and service excellence while supporting KPIs, budgeting, forecasting, cost control and rota planning.
Acting as the on‑site lead in the GM’s absence, the DGM makes confident operational decisions and guides the management team. A core focus is developing and motivating department heads and teams, strengthening communication, performance management, training and recruitment.
The role also ensures outstanding guest service, resolves escalated issues and maintains full compliance with health & safety and licensing standards.

The Person:

Minimum two years’ experience as a Deputy General Manager in a comparable hotel, with strong senior operational hospitality management experience.
Excellent leadership, interpersonal and communication skills.
Strong operational knowledge across F&B, front office, kitchen, accommodation and hotel compliance.
Good standard of education supported by a hospitality management qualification and relevant industry experience.
Legal right to work and live in the UK and Northern Ireland; share code required for non‑British/non‑Irish applicants.

On Offer:

£50,000 per year.

For more information, contact Wes McCullough. To forward your up-to-date CV, click on the APPLY link.

#INDBEL2

Registered Manager

Excel Recruitment is thrilled to be hiring 2x Registered Managers for permanent, full-time positions in County Down with a starting salary of £51,332 per year

Locations: Carryduff & Loughinisland.

If you’re passionate about making a difference in the lives of vulnerable children and young people, this is your chance to lead and inspire in a rewarding role.

Please note you must be a Qualified Social Worker to apply.

The Client:

Since 2016, our client has been a trusted provider of specialist residential care for vulnerable and traumatised children and young people. They offer highly personalised care in nurturing, stable, and trauma-informed environments, helping young people thrive and build brighter futures.
They are dedicated to creating safe, nurturing environments for vulnerable children in crisis.

The Role:

As a Registered Manager, you’ll play a pivotal role in delivering exceptional care and creating a safe, supportive space for young people. Key responsibilities include:

Leading, motivating, and developing a dedicated staff team.
Overseeing daily operations to ensure the highest standards of care.
Taking responsibility for safeguarding and regulatory compliance.
Managing care plans, risk assessments, and behaviour support strategies.
Building strong relationships with families, professionals, and stakeholders.
Driving continuous improvement and achieving excellent inspection outcomes.

The Person:

Experience: At least 2 years working with traumatised children and young people who display challenging behaviours.
Qualifications: Social Work Degree or Diploma (Northern Ireland roles) and NISCC registration.
Leadership Skills: Minimum 2 years managing staff, including coaching, supervision, and leading team meetings.
Driving License: Full UK or Irish license held for over 1 year, with no more than 3 penalty points.
Compliance: Ability to obtain Enhanced Access NI and register with NISCC if not already registered.

On Offer:

£51,332, negotiable, per year along with additional incentives for covering the “on-call” duties.
Monday to Friday, 9am to 5pm working hours (with an on-call requirement)
Excellent career development opportunties.

For more information, contact Wes McCullough. Ready to take the next step? Click the APPLY link and send your up-to-date CV today!

#INDBEL3

Assistant Manager – Computers and Technology

Assistant Manager – Technology & Computers

Limerick

Are you a retail leader who loves technology, thrives on sales, and enjoys helping customers find the right solution?

Our client, one of Ireland’s leading technology and electrical retailers, is seeking an ambitious Assistant Manager to join one of their high-performing Computers departments. This is an exciting opportunity for a commercially driven retail professional who enjoys consultative selling, leading from the front, and earning excellent commission.

Whether your background is technology, electrical, mobile phones, consumer electronics, furniture, or any other big-ticket retail environment, this role offers genuine career progression, industry-leading training, and the opportunity to significantly increase your earnings through an uncapped commission structure.

The Role

As Assistant Manager, you will support the Store Manager in delivering exceptional commercial performance while leading, coaching, and motivating a high-performing sales team. You will be passionate about delivering outstanding customer experiences, developing your people, and driving department results.

Key Responsibilities

Support the day-to-day leadership of a busy Computers department
Lead, coach, and motivate the sales team to exceed KPIs and sales targets
Deliver an exceptional consultative customer experience
Drive sales through product knowledge, add-on sales, and solution selling
Monitor department performance and identify commercial opportunities
Maintain outstanding merchandising, stock presentation, and operational standards
Assist with training, coaching, and developing team members
Deputise for the Store Manager when required

What We Are Looking For

2+ years’ retail management or supervisory experience
A strong track record of delivering sales and leading successful teams
Experience selling premium or big-ticket products would be highly advantageous
Passion for technology and customer engagement
Commercial awareness with a proactive approach to driving performance
A confident communicator who enjoys coaching and developing others
Highly motivated with ambitions to progress into Store Management

Salary & Benefits

€16-€18 per hour (€31,000-€33,000 basic)
35.5-hour weekly contract
Paid overtime
Uncapped commission
Realistic OTE of €50,000+
Excellent staff discounts
Comprehensive product training
Clear progression into Store Management

This opportunity would suit an ambitious Assistant Manager, Department Manager or Team Leader, looking to join a business that genuinely rewards performance, develops talent, and offers excellent long-term career opportunities.

Should you be interested in this Assistant Manager position, or any other retail management opportunities, please apply via the link below or contact Aislinn

All applications will be treated in the strictest confidence.

#INDAIS

Operations Manager

Operations Manager

Excel Recruitment is seeking a temporary Operations Manager for our client who specialises in the regulation, accreditation and quality assurance of professional services within the not-for-profit and public service sector. This is a full time, 3‑month temporary contract, based in Dublin, with a hybrid working arrangement available subject to business needs.

Responsibilities

Oversee the day‑to‑day operation of the national accreditation and registration scheme
Ensure the register is maintained accurately and in line with legislative and regulatory requirements
Manage and support staff and any short‑term projects in progress
Deliver agreed operational priorities during the contract period
Oversee core organisational administration, including: Staff management, Financial oversight, Facilities and health & safety coordination
Liaise with key stakeholders including the Board, funder and external partners
Prepare and provide reports and updates as required

Requirements

Proven experience in a managerial or senior coordination role
Strong organisational, leadership and communication skills
Experience working in a regulated, public service, or not‑for‑profit environment
Ability to manage staff, priorities and workloads effectively
High level of professionalism and discretion
Ability to step into a role quickly and operate with minimal supervision
Relevant third‑level qualification is desirable, or significant equivalent experience

This is an excellent short‑term opportunity for an experienced manager to provide leadership and operational support within a nationally significant organisation. The role is well suited to candidates available for an immediate or short‑notice start who can add value quickly. If you would like to apply for this Operations Manager, please apply using the link below. For any questions, please contact Laurence on 01-8717605 or

INDCOM

Customer Service Team Leader

Customer Service Team Leader

Are you an ambitious customer service team member with leadership qualities and drive, who is looking to take on more responsibility?

If yes, my client, a well-established supplier of leading food brands into the Foodservice sector, is seeking an Assistant

Customer Service Manager to help oversee and lead a team of 6.

Hours are 9-5.30 Monday to Friday, office based in Swords. No hybrid.

As Customer Service Team Leader you will be a critical thinker who can develop processes to improve customer satisfaction, manage a team, and collaborate with various departments to ensure seamless operations.

An FMCG background though ideal is not essential, so I welcome candidates from other industries with customer service or sales team management.

Salary & Package

Salary €40k
Bonus scheme
Pension contribution
Discounted health insurance
Free onsite parking

Key Responsibilities of the Customer Service Supervisor

Develop and implement customer service policies, procedures, and standards to enhance customer satisfaction and retention.
Oversee the prompt and accurate handling of sales order & credit note order processing, customer queries, complaints, and feedback, ensuring prompt and effective resolutions.
Manage price list maintenance including regular checking of key account price lists and accuracy of promotional and other price changes.
Effectively & promptly communicate stock positions to both the sales team and our customer base.
Manage relationships with key accounts & independents, ensuring regular communication and service excellence.
Manage communication with key account & independent wholesale customers re new product listings, stock levels, orders, and product updates.
Collaborate with the sales, logistics, marketing & all other departments to ensure customer expectations are met across the board.
Provide a first-class support service to the field sales and key account teams.
Monitor and report in a timely fashion on customer service performance metrics, including response times, issue resolution, and customer satisfaction rates.
Identify trends and areas for improvement in customer service delivery and work with cross-functional teams to address them.
Recruit, train and mentor team members to ensure high service levels are maintained.
Ensure compliance with industry regulations and company policies in all customer interactions.
Act as a point of escalation for complex or sensitive customer issues.

Should you be interested in this job please apply or contact Ambyr Medford 01 8717609.

#AISAMB

Registered Manager

Excel Recruitment is delighted to be recruiting for a Registered Manager in Loughinisland, Co. Down on a permanent full-time basis.

For you:

£51,332 per year along with additional incentives for covering the “on-call” duties.
Monday to Friday, 9am to 5pm working hours (with an on-call requirement)
Excellent career development opportunties.

The Client:

Since 2016, our client is a leading provider of high‑quality, therapeutic residential care across the UK, creating safe, stable and nurturing environments for children and young people with complex needs. Known for trauma‑informed practice, strong safeguarding standards and a commitment to personalised, child‑centred support, they deliver care that genuinely transforms lives.
With highly trained teams, structured care models and a focus on emotional wellbeing, our client works closely with social workers and local authorities to achieve positive, lasting outcomes.
This is an opportunity to join an organisation where your leadership directly contributes to giving children the safety, consistency and trust they deserve.

The Job:

With a full Job Spec available on request the Registered Manager will be responsible for delivering high-quality care, ensuring regulatory compliance, and creating a safe, nurturing, trauma‑informed environment where young people can thrive. You will:

Lead, motivate, and develop the staff team.
Oversee daily operations and ensure high standards of care.
Take overall responsibility for safeguarding and regulatory compliance.
Manage care planning, risk assessments, and behaviour support.
Build strong relationships with professionals, families, and stakeholders.
Drive continuous improvement and maintain excellent inspection outcomes.

The Person:

2 years’ minimum experience working with traumatised children and young people who display challenging and pain-based behaviours.
Social Work qualification (Degree or Diploma) for Northern Ireland roles
NISCC registered.
2 years’ minimum experience managing staff, including coaching, supervision, and leading team meetings.
Full UK or Irish driving license held for more than 1 year, and no more than 3 penalty points.
Ability to obtain Enhanced Access NI.
Willingness to register with, or current registration with, the Northern Ireland Social Care Council where applicable.

For more information, contact Wes McCullough. To forward your up-to-date CV, click on the APPLY link.

#BELFHOS

Deputy General Manager

Excel Recruitment is delighted to be recruiting for a Deputy General Manager on a permanent full-time basis in Enniskillen, Co. Fermanagh.

For you:

Salary circa £50,000 per year.

The Client:

A leading 4-star lakeside resort featuring 71 stylish bedrooms, 20 self‑catering lodges with private hot tubs, and 12 modern lakeside studios set within beautifully maintained grounds with stunning waterfront views. Facilities include a private members’ health club, a relaxing spa, a secure outdoor play area, and a professional padel tennis court affiliated with the Padel Federation of Ireland.
Dining options span a 100‑seat restaurant, a spacious lakeside grill bar and lounge serving lunch and evening menus, a 30‑seat conservatory for afternoon tea, and a vibrant bar offering an extensive drinks selection. The resort hosts private dinners, conferences, meetings, banquets, and popular family dining events throughout the year.
Three state‑of‑the‑art kitchens, top‑tier equipment, a “5” Scores on the Doors Elite Food Hygiene Rating, and robust systems including Guestline, Sage and NorthTime support smooth, high‑quality operations. With a team of 160 employees and growing, this is an exciting opportunity to join a standout hospitality destination.

The Job:

The Deputy General Manager supports the General Manager in running all daily hotel operations, ensuring exceptional service, strong financial performance and a seamless guest experience in a fast‑paced 4‑star setting.
The role oversees all key departments, driving efficiency, presentation, hygiene and service excellence while supporting KPIs, budgeting, forecasting, cost control and rota planning.
Acting as the on‑site lead in the GM’s absence, the DGM makes confident operational decisions and guides the management team. A core focus is developing and motivating department heads and teams, strengthening communication, performance management, training and recruitment.
The role also ensures outstanding guest service, resolves escalated issues and maintains full compliance with health & safety and licensing standards.

The Person:

Minimum two years’ experience as a Deputy General Manager in a comparable hotel, with strong senior operational hospitality management experience.
Excellent leadership, interpersonal and communication skills.
Strong operational knowledge across F&B, front office, kitchen, accommodation and hotel compliance.
Good standard of education supported by a hospitality management qualification and relevant industry experience.
Legal right to work and live in the UK and Northern Ireland; share code required for non‑British/non‑Irish applicants.

For more information, contact Wes McCullough. To forward your up-to-date CV, click on the APPLY link.

#BELFHOS

Registered Manager – Children’s Residential

Excel Recruitment is delighted to be recruiting for a Registered Manager in Carryduff on a permanent full-time basis.

This role offers working hours of Monday – Friday 9am to 5pm with an expectation to perform “on-call” duties as they arise outside of these hours.

Salary for the role is offered at £51,332 per year along with additional incentives for covering the “on-call” duties.

The Client:

Since 2016, our client provides specialist residential care to some of the most vulnerable and traumatised children and young people. They provide highly individualised care within nurturing and stable domestic environments.

The Job:

Lead, motivate, and develop the staff team.
Oversee daily operations and ensure high standards of care.
Take overall responsibility for safeguarding and regulatory compliance.
Manage care planning, risk assessments, and behaviour support.
Build strong relationships with professionals, families, and stakeholders.
Drive continuous improvement and maintain excellent inspection outcomes.

The Person:

2 years’ minimum experience working with traumatised children and young people who display challenging and pain-based behaviours.
Social Work qualification (Degree or Diploma) for Northern Ireland roles
NISCC registered.
2 years’ minimum experience managing staff, including coaching, supervision, and leading team meetings.
Full UK or Irish driving license held for more than 1 year, and no more than 3 penalty points.
Ability to obtain Enhanced Access NI.
Willingness to register with, or current registration with, the Northern Ireland Social Care Council where applicable.

For more information, contact Wes McCullough. To forward your up-to-date CV, click on the APPLY link.

#BELFHOS

General Manager – Gastro Bar

Excel Recruitment are recrutiing a General Manager for a busy gastro bar in Co. Galway.

We are seeking an experienced Bar Manager for our client who has extensive food service experience in a busy restaurant, hotel or gastro setting.

The role is suited to someone seeking to take ownership of the property, with ability to manage a team and work on own initiative, reporting into the owner as required.

If you are an ambitious, results-driven professional seeking to further your experience please submit your CV via the link or call Elaine in our Galway office 091-353568.

Please note only applications who have permission to work full-time in Ireland without employer sponsorship will be considered.

HospSenior