Job Tag: Logistics Administrator

Operations Planner

At Excel Recruitment, we have an exciting opportunity for an experienced administrator to join the Operations team as an Operations Planner within a global freight forwarding company based in North County Dublin.

The Operations Planner will provide administrative support to a busy operations team assisting with operations planning, general administrative duties, and delivering an excellent customer experience.

Duties

  • Provide first-class customer service by responding to customer enquiries and requests in a timely and professional manner communicating order progression and any deviations, exceptions, or changes that may arise from time to time.
  • Meet the operational day-to-day delivery needs of our customers in the most cost-efficient and effective manner.
  • Responsible for ensuring that data and documentation is managed correctly
  • Ensure billing and costing are input and processed as per company procedures and time frames.
  • Communicating with colleagues across various departments to agree on the best action when discrepancies are raised by our agents
  • Promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
  • Comply fully with the defined operating procedures (SOP’s) and processes.
  • Support resources by effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach.
  • Support all continuous improvement initiatives including cross-departmental projects through proactive engagement.
  • Proactively support and fully comply with the Companies Health and Safety policies and procedures

Requirements

  • Previous experience in route planning within a fast-paced and dynamic team
  • Knowledge of the Logistics / Freight Industry an advantage.
  • Professional and focused approach with high attention and detail.
  • Customer-focused with a desire to strive for excellence.
  • Ability to work as part of a team and act on own initiative.
  • Ability to work effectively with minimal supervision.
  • Fluent English both written and spoken

In Return

  • Salary of €38,000 per annum and a €4K OTE bonus.
  • Monday to Friday working hours
  • Full-Time permanent position
  • Onsite Parking

Should you be interested in this Operations Planner position, please submit you CV via the link provided or call Kayleigh on 087-7071811. For more jobs please visit the Excel Recruitment website.

Ocean Freight Administrator

At Excel Recruitment, we have an exciting opportunity for an experienced Ocean Freight Administrator to join the team of a global freight forwarding company based in North County Dublin.

Reporting directly to the Ocean Team Lead the Ocean Freight Administrator will be responsible for supporting the administration function for Sea Freight, within the Ocean operation.

The successful candidate will have previous office administration experience, ideally within a freight or logistics environment

Duties

  • Plan, organise, and execute sea freight support activities such as order processing, order scheduling, timely updating of transactions within the Ocean system.
  • Manage customer and supplier queries via email & phone.
  • Assist with KPI data and reporting updates
  • Document control- ensure all necessary shipment information is added to the freight manifest, add the complete shipment details on the SF Shipment.
  • Registration of shipment notifications on 2 in house systems, monitoring for any updates
  • Request shipping line charges and notify the transporter of such
  • Monitor ETAs daily – update shipments where required.
  • Assist with general administration tasks.

Requirements

  • Minimum 2 years’ experience working in a similar role
  • Strong IT proficiency’s
  • Strong organisational skills & attention to detail
  • Customer focused
  • Ability to work as part of a team
  • Fluent English both written and spoken

In return

  • Salary of €31,000 per annum with a €2K OTE bonus after 6 months’ probation.
  • Monday to Friday working hours
  • Full-Time permanent position
  • Onsite Parking

Should you be interested in this Ocean Freight Administrator position, please submit you CV via the link provided or call Kayleigh on 087-7071811. For more jobs please visit the Excel Recruitment website.

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