Search for your next opportunity

Operations Planner

€38000 Transport and Logistics Dublin North

At Excel Recruitment, we have an exciting opportunity for an experienced administrator to join the Operations team as an Operations Planner within a global freight forwarding company based in North County Dublin.

The Operations Planner will provide administrative support to a busy operations team assisting with operations planning, general administrative duties, and delivering an excellent customer experience.


  • Provide first-class customer service by responding to customer enquiries and requests in a timely and professional manner communicating order progression and any deviations, exceptions, or changes that may arise from time to time.
  • Meet the operational day-to-day delivery needs of our customers in the most cost-efficient and effective manner.
  • Responsible for ensuring that data and documentation is managed correctly
  • Ensure billing and costing are input and processed as per company procedures and time frames.
  • Communicating with colleagues across various departments to agree on the best action when discrepancies are raised by our agents
  • Promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
  • Comply fully with the defined operating procedures (SOP’s) and processes.
  • Support resources by effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach.
  • Support all continuous improvement initiatives including cross-departmental projects through proactive engagement.
  • Proactively support and fully comply with the Companies Health and Safety policies and procedures


  • Previous experience in route planning within a fast-paced and dynamic team
  • Knowledge of the Logistics / Freight Industry an advantage.
  • Professional and focused approach with high attention and detail.
  • Customer-focused with a desire to strive for excellence.
  • Ability to work as part of a team and act on own initiative.
  • Ability to work effectively with minimal supervision.
  • Fluent English both written and spoken

In Return

  • Salary of €38,000 per annum and a €4K OTE bonus.
  • Monday to Friday working hours
  • Full-Time permanent position
  • Onsite Parking

Should you be interested in this Operations Planner position, please submit you CV via the link provided or call Kayleigh on 087-7071811. For more jobs please visit the Excel Recruitment website.

Apply For Job