Job Tag: jewellery

Assistant Manager – Rocks Jewellers | Grafton Street

Assistant Store Manager – Rocks Jewellers | Grafton Street, Dublin

Salary: Negotiable + Bonus + Excellent Benefits

Excel Recruitment is delighted to exclusively partner with Rocks Jewellers to recruit an Assistant Store Manager for their beautiful Grafton Street showroom.

This is an exciting opportunity to join one of Ireland’s most prestigious luxury jewellers. We are looking for an energetic and passionate retail leader who genuinely loves delivering exceptional customer service and creating memorable shopping experiences.

Whether your background is in luxury fashion, jewellery, watches, premium beauty or another consultative retail environment, you will understand the importance of building relationships, delivering personalised service and leading by example.

Key Responsibilities

  • Support the Store Manager in leading, coaching and developing a high-performing team.
  • Deliver an exceptional luxury customer experience through consultative selling.
  • Drive sales, KPIs and commercial performance.
  • Lead by example on the shop floor, inspiring the team to deliver best-in-class service.
  • Maintain excellent visual merchandising and operational standards.
  • Support recruitment, training and colleague development.
  • Take responsibility for the store in the Store Manager’s absence.

About You

  • 3+ years’ retail management or senior supervisory experience within luxury or premium retail.
  • Background in jewellery, premium fashion, beauty, watches or lifestyle retail.
  • Passionate about customer service and building lasting customer relationships.
  • A confident people leader who enjoys coaching and developing teams.
  • Commercially focused with experience delivering sales targets and KPIs.
  • Professional, engaging and enthusiastic with a genuine passion for retail.

Package

  • Salary negotiable
  • Bonus
  • Pension contribution
  • 37.5-hour week
  • 24 days annual leave
  • No late-night trading
  • Excellent staff discount
  • Genuine career progression

If you are passionate about luxury retail and want to join a business renowned for exceptional customer service, craftsmanship and premium experiences, we would love to hear from you.

Apply today or contact Aislinn for a confidential discussion.

#INDAIS

Assistant Manager – Jewellery

Assistant Store Manager – Jewellery

Our client, a well-established and highly regarded premium jewellery retailer in the heart of Dublin City Centre is seeking an experienced Assistant Store Manager to support the leadership of one of the city’s most beautiful destinations.

This is an exciting job opportunity for an ambitious Retail Manager from a premium fashion, lifestyle, luxury or customer led retail background who has a genuine passion for jewellery and creating exceptional customer experiences.

Working alongside the store manager you will play a key role in leading, coaching and inspiring the team, driving commercial performance and delivering a personalised shopping experience.

This role offers excellent retail working hours with no late-night trading, along with a clear and attainable progression plan.

Responsibilities of this Luxury Assistant Manager job

· Support the Store Manager in leading, coaching, and motivating the team to deliver excellent customer service and strong commercial results

· Drive sales through product knowledge, consultative selling, link selling, and repeat customer engagement, making each in-store experience feel special

· Maintain high store standards across visual merchandising, presentation, stock control, and brand consistency

· Monitor key store KPIs including sales, conversion, ATV, stock loss, and customer experience

· Support the daily running of the store and confidently step up in the Store Manager’s absence

· Assist with recruitment, onboarding, training, and ongoing team development

Requirements for this Assistant Manager job

· 3+ years’ retail management or strong supervisory experience, within a premium fashion, jewellery or similar luxury environment

· Strong leadership skills with the ability to coach, motivate, and develop a high-performing team.

· Commercially aware, with confidence working to sales targets, KPIs, store reports, and bonus-driven environments.

· Passionate about customer satisfaction, premium service, and creating a memorable in-store experience.

· Personable, engaging, and confident in building rapport with customers and colleagues.

· Highly organised with excellent communication skills, attention to detail, and strong visual merchandising standards.

This is a brilliant opportunity for an Assistant Manager or an experienced retail supervisor who wants to join a premium jewellery retail environment with no late nights, a competitive salary and bonus structure, strong training, and a clear progression path.

If you are interested in this Assistant Manager job, or any other jobs on the Excel Recruitment website, please apply directly below or contact Aislinn.

All applications are handled in the strictest confidence.

#INDAIS