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Salary: Negotiable + Bonus + Excellent Benefits

Excel Recruitment is delighted to exclusively partner with Rocks Jewellers to recruit an Assistant Store Manager for their beautiful Grafton Street showroom.

This is an exciting opportunity to join one of Ireland’s most prestigious luxury jewellers. We are looking for an energetic and passionate retail leader who genuinely loves delivering exceptional customer service and creating memorable shopping experiences.

Whether your background is in luxury fashion, jewellery, watches, premium beauty or another consultative retail environment, you will understand the importance of building relationships, delivering personalised service and leading by example.

Key Responsibilities

• Support the Store Manager in leading, coaching and developing a high-performing team.
• Deliver an exceptional luxury customer experience through consultative selling.
• Drive sales, KPIs and commercial performance.
• Lead by example on the shop floor, inspiring the team to deliver best-in-class service.
• Maintain excellent visual merchandising and operational standards.
• Support recruitment, training and colleague development.
• Take responsibility for the store in the Store Manager’s absence.

About You

• 3+ years’ retail management or senior supervisory experience within luxury or premium retail.
• Background in jewellery, premium fashion, beauty, watches or lifestyle retail.
• Passionate about customer service and building lasting customer relationships.
• A confident people leader who enjoys coaching and developing teams.
• Commercially focused with experience delivering sales targets and KPIs.
• Professional, engaging and enthusiastic with a genuine passion for retail.

Package

• Salary negotiable
• Bonus
• Pension contribution
• 37.5-hour week
• 24 days annual leave
• No late-night trading
• Excellent staff discount
• Genuine career progression

If you are passionate about luxury retail and want to join a business renowned for exceptional customer service, craftsmanship and premium experiences, we would love to hear from you.

Apply today or contact Aislinn for a confidential discussion.

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