Job Tag: HR

HR & Customer Service Administrator

HR & Customer Service Administrator

Excel Recruitment is currently recruiting for an experienced HR & Customer Service Administrator to join a well-established and highly respected client within the retail and wholesale sector.

This is an excellent opportunity for a motivated and organised HR & Customer Service Administrator to join a busy and supportive environment where no two days are the same.

The successful HR & Customer Service Administrator will play a key role in supporting HR operations, payroll administration, colleague engagement, and customer service functions across the branch.

Responsibilities

As a HR & Customer Service Administrator, your responsibilities will include:

* Supporting all day-to-day HR administration including absence management, employee relations, and disciplinary processes

* Assisting with recruitment activities from interview stage through to onboarding and system setup for new starters

* Liaising closely with the wider HR team to ensure company procedures and employment legislation are followed correctly

* Managing weekly payroll administration with support from the wider payroll function

* Monitoring HR-related KPI’s and maintaining accurate employee records

* Supporting colleague wellbeing initiatives, holiday planning, roster management, and overtime control

* Assisting with employee engagement and internal communication initiatives

* Managing employee queries in a professional, fair, and confidential manner

* Supporting customer service operations across reception, checkouts, and cash office functions

* Ensuring customer queries and complaints are handled efficiently and professionally

* Maintaining operational procedures and supporting monthly audit processes across reception and cash office departments

Requirements

* 3-5 years’ experience in a similar HR administration, customer service, or office management role

* Previous experience within a retail, wholesale, or fast-paced operational environment would be highly beneficial

* Strong understanding of HR processes including recruitment, absence management, and employee relations

* Payroll administration experience is highly advantageous

* Ideally CIPD qualified or currently working towards a HR-related qualification

* Strong communication and organisational skills with excellent attention to detail

* Ability to manage multiple priorities in a busy environment

* A positive and team-focused approach with strong interpersonal skills

Benefits

* Opportunity to join a well-established and supportive organisation

* Stable full-time position with long-term career prospects

* Supportive team environment with ongoing training and development opportunities

* Exposure to both HR and customer service operations

* Opportunity to build valuable experience within a people-focused business

* Varied role offering strong day-to-day diversity and responsibility

Closing & How to Apply

If you’re an experienced HR & Customer Service Administrator looking for your next opportunity, we would love to hear from you.

INDCIAN

Grade IV Staff Officer

Grade IV Staff Officer

Excel Recruitment is seeking a Staff Officer or HR Generalist (Grade IV) for our client who specialises in the healthcare sector. This is an initial 2‑month temporary contract with the possibility of extension. The role will support a busy HR function and requires an immediate start. Public sector experience is strongly preferred.

Responsibilities

  • Support end-to-end recruitment, managing a moderate volume of roles
  • Manage onboarding and compliance, including vetting, training, and documentation
  • Handle a high volume of HR queries from line managers and staff
  • Support learning and development, including booking training and managing the training diary
  • Assist with HR reporting, including data gathering, collation, and publishing
  • Manage HR documentation, including filing, printing, and scanning
  • Act as a key point of contact for line managers, providing HR administrative support

Requirements

  • Previous experience in a HR Generalist or HR Administrator role
  • Public sector experience highly desirable
  • Experience using Webwise is highly desirable
  • Strong organisational and administrative skills
  • Comfortable dealing with high volumes of queries
  • Confident communicator with a professional approach
  • Strong attention to detail and compliance awareness
  • Must be available to start immediately

This role offers valuable experience within a healthcare HR environment, supporting key recruitment, compliance, and HR operations. If you would like to apply for this Staff Officer role, please apply using the link below. For any questions, please contact Laurence on 01-8717605.

INDCOM

HR Administrator

HR Administrator

Excel Recruitment is seeking a HR Administrator for our client who specialises in the logistics and supply chain industry. This is a full-time, 6 month fixed-term opportunity based in Dublin 24, supporting the HR function across payroll, recruitment, and general HR administration. The ideal candidate will have experience in a similar HR administration role and be comfortable supporting multiple HR activities.

Responsibilities

  • The HR Administrator will provide hands-on support across core HR activities, with particular emphasis on payroll, recruitment coordination, and day-to-day HR administration.
  • Support fortnightly and monthly payroll by assisting with data entry, checks, and reports
  • Assist with the recruitment process, including interview scheduling, reference checks, and maintaining recruitment trackers
  • Prepare and issue new starter documentation, ensuring a smooth onboarding experience
  • Provide general HR administrative support to employees and the HR team
  • Maintain accurate and confidential personnel and training records in line with data protection requirements
  • Assist with HR reporting and KPI data as required
  • Build effective working relationships across the business and support HR best practices

Requirements

  • Previous experience in payroll administration
  • Experience coordinating recruitment and onboarding activities
  • Background in general HR administration
  • Strong attention to detail and organisational skills
  • Confident communicator with good written and verbal skills
  • Good IT skills, including HR systems and Microsoft Office
  • Ability to manage priorities in a fast-paced environment
  • CIPD qualification is an advantage but not essential
  • Must have own transport

This is an excellent opportunity for a Human Resources administrator to gain hands-on experience in payroll, recruitment, and general HR experience in a busy environment. If you would like to apply for this HR Administrator role, please apply using the link below. For any questions, please contact Laurence on 01-8717605.

INDCOM

Payroll & HR Administrator – (Romanian & English speaker)

At Excel Recruitment, we are currently hiring a Payroll & HR Administrator on behalf of our client based in Dublin 22.

Reporting to the HR Manager, the Payroll & HR Administrator will be responsible for providing HR admin support to the HR Department and managing the weekly and monthly payrolls.

Duties

  • Preparation of weekly payroll for 150+ employees
  • Develop and oversee the administration of HR systems to increase HR operational efficiency and integrity
  • Human resource administration and maintenance of records and systems as required.
  • Create all new starter contract packs
  • Administration of the recruitment system
  • Arranging interviews and managing recruitment related documents – Interview documentation and new starter documents, right-to-work documents, etc.
  • Coordinate roster for the on-call duty manager.
  • Timely Management of staff requests

Requirements

  • Fluent Romanian with a good level of English
  • Previous experience processing and adjusting a high-volume weekly payroll
  • HR Administration experience across different parts of the life cycle
  • Capable of working with a high level of accuracy and attention to detail
  • Professional with an understanding of GDPR and confidentiality processes
  • Strong IT proficiency’s

In Return

  • Full-Time Permanent Position
  • Competitive Salary €30k-€35k DOE
  • Option of Hybrid working once fully trained
  • Career development and training opportunities
  • Onsite parking

Should you be interested in this Payroll & HR Administrator role please upload your CV via the link provided or call Kayleigh on 045-397140. For more jobs, please visit the Excel Recruitment website.

#INDADM

HR Administrator

Excel Recruitment now has a fantastic opportunity available for an HR Administrator for our client, a well-established transport operator based in Galway. In this role, you will affect systems improvement to deal with the day-to-day management of the functions. The ideal candidate will have 2-3 years of experience in a similar role with meticulous attention to detail. The emphasis on the role is H&S with the suitable candidate having the ability/experience to project manage to obtain ISO90001 accreditation for the business.

Responsibilities as an HR Administrator:

  • Provide front-line support to all staff and management on all HR systems and admin matters
  • Ensure all HR queries are responded to in a timely manner
  • Ensure all employee records are up to date (hard and soft copies)
  • Issuing of holiday rotas
  • Coordinate the recruitment process to include conducting some interviews, updating the careers page & recruitment websites
  • Assist with the compilation of training needs & records
  • Prepare HR documentation
  • To assist in the development and improvement of HR policies and procedures
  • Assist with the implementation of an HR system
  • Take a key role in grievances/ disciplinary meetings
  • Monitor staff performance reviews & be fully up to date with all local legislation and HR policies

Health & Safety Responsibilities as an HR Administrator:

  • Review Health and Safety processes, procedures, and documentation ensuring that all documentation is maintained and updated accordingly.
  • Provide advice, support, and guidance across the organisation on all matters of legal compliance
  • Perform safety audits
  • Investigate, record, and report accidents, incidents, and near-misses promptly, ensuring any corrective actions are implemented promptly.
  • Liaise with external insurance claims departments

Requirements as an HR Administrator:

  • To be proficient in MS Office & software systems
  • Excellent interpersonal skills & high attention to detail
  • Ability to work on own initiative, to prioritise and multi-task
  • Ability to drive continuous improvement
  • Flexible, adaptable, and proactive individual with the ability to work on their own initiative

In Return:

  • Full-time permanent position
  • Excellent Salary on offer €40k-€50k D.O.E
  • Monday-Friday working hours

If you are interested in this HR Administrator position, please upload your CV via the link provided or call Kate on 091 353 565 for a confidential chat. For more jobs, please visit the Excel Recruitment website.

#INDADM

HR Generalist

HR Generalist

Here at Excel Recruitment, we are seeking a Human Resource Generalist to join our client’s business. Our client is a successful retailer who are looking for a passionate candidate to join their team in South Dublin.

If you are an experienced HR Generalist and are looking to progress your career in Human Resources, this is the job for you.

There is a competitive salary package DOE on offer for the successful candidate.

Your responsibilities:

  • Be the first point of contact for all HR specific queries from management and employees in a timely manner
  • Creating and maintaining employee personnel files and updating records such as training files, payroll, and any other relevant information records to hold
  • Managing all administrative duties for the HR department including investigations, disciplinary and grievance meetings and ensure all paperwork is retained
  • Prepare weekly wage files and process all leavers including P45 forms and final pay
  • The activities of this role are varied and could include staff training, office administration, recruitment administration, on-boarding staff, ER/IR support, HR staff queries and payroll queries
  • Work closely with the Store Managers, attend meetings with all management and report directly to the HR Manager

Who you are:

  • A hands-on approach with a strong work ethic and the ability to work on your own initiative
  • A HR or third level qualification is desirable
  • An ability to learn company-specific software as required
  • Have a highly organised, flexible, and proactive approach to task workload
  • Have a minimum of 2 years’ experience in a similar HR role ideally within an FMCG environment
  • Have a proficient background in MS Office tools (MS Outlook, Excel & Word)
  • Payroll, rostering, interviewing and holiday planning experience is desirable

If you are interested in this job, or any other jobs on the Excel Recruitment, please contact Dylan on 01 871 7664 to discuss, or apply directly via the link below. All applications will be handled in the strictest of confidence.

#INDAMANC

HR Officer Belfast,

Excel recruitment, are currently seeking a skilled HR Officer, situated right in the heart of Belfast City Centre?

I have a superb opportunity for you to work for one of the largest and most established charities in Northern Ireland.
My client has supported the most vulnerable in society for well over 30 years and has a long-term plan to tackle homelessness in the country.

The Role

  • Provide support and advice to managers on all employment and Human Resource related matters.
  • Meet key performance indicators to support the achievement of the departmental plan
  • Support and contribute to the development and implementation of systems and procedures to ensure consistency and standardisation in service delivery
  • Check work as required to ensure high standards of customer service, quality and accuracy are consistently delivered
  • Collate and provide management information reports (PAMS, Crystal) as required
  • Help establish and maintain effective databases, record keeping and filing systems (electronic and paper based) ensuring compliance with Data Protection etc.

Essential Criteria

  • A HR/other relevant third level qualification.
  • At least 1 year’s experience of working in a Human Resources role (e.g. Personnel / Employee Relations / Employee Resourcing / Employee Reward / Training & Development/).
  • 1 year’s experience of working with PAMS (or other similar HR software).

Desirable Criteria

  • Possession of CIPD Diploma in Human Resources Management / Personnel Management / Training and Development

Benefits Associated with this role.

  • Auto enrolment to the pension plan,
  • Death in service X2
  • Health Benefits
  • 25 Days Holiday, Increasing by 1 day per year
  • Other benefits can be discussed

If you believe this role meets your current skill set and you wish to discuss in more Detail contact Darren on 02891422194 or apply via the link and upload your CV

We look forward to hearing from you

HR/Customer Service Manager

HR/Customer Service Manager

Have you got a HR qualification and a background in retail management? Struggling to find a job to combine your passion for both fields? Excel Recruitment has the opportunity for you! We are currently seeking a HR/Customer Service manager to join our client’s fantastic team based in Waterford.

Our client is Ireland’s largest retail group and offer fantastic opportunities to develop and progress in your career. If you are a candidate who is eager to kickstart a long-standing career with a retail giant – this is the perfect opportunity.

Our client put people at the forefront of their business, and they seek a candidate who can keep culture alive within the business. This in-store role combines both Customer Service and Human Resource management to help ensure the store is run smoothly and efficiently.

This role is perfect for a candidate who comes from a strong retail background, who has either a HR qualification or demonstrated experience dealing directly with HR.

There is a fantastic salary of up to €36k DOE + benefits on offer for the successful candidate

Who you are:

  • A self-motivated retail manager
  • Passionate about delivering excellent customer service
  • A strong leader, with the ability to influence senior management
  • Customer service focused, with excellent communication skills

Requirements for this job:

  • Excellent people skills and a proven track record for delivering exceptional customer service
  • Must have experience implementing policies and procedures
  • A relevant qualification in Human Resources is desirable, but not essential
  • Must have experience working in retail in a supervisor/management role

If you are interested in this opportunity, or any other HR opportunities on the Excel Recruitment website, get in touch with Dylan on 01 871 7664 or apply directly below. All applications will be dealt with in the strictest of confidence.

#INDAMANC

HR/Customer Service Manager

HR/Customer Service Manager

Have you got a HR qualification and a background in retail management? Struggling to find a job to combine your passion for both fields? Excel Recruitment has the opportunity for you! We are currently seeking a HR/Customer Service manager to join our client’s fantastic team based in Cork.

Our client is Ireland’s largest retail group and offer fantastic opportunities to develop and progress in your career. If you are a candidate who is eager to kickstart a long-standing career with a retail giant – this is the perfect opportunity.

Our client put people at the forefront of their business, and they seek a candidate who can keep culture alive within the business. This in-store role combines both Customer Service and Human Resource management to help ensure the store is run smoothly and efficiently.

This role is perfect for a candidate who comes from a strong retail background, who has either a HR qualification or demonstrated experience dealing directly with HR.

There is a fantastic salary of up to €37k DOE + benefits on offer for the successful candidate

Who you are:

  • A self-motivated retail manager
  • Passionate about delivering excellent customer service
  • A strong leader, with the ability to influence senior management
  • Customer service focused, with excellent communication skills

Requirements for this job:

  • Excellent people skills and a proven track record for delivering exceptional customer service
  • Must have experience implementing policies and procedures
  • A relevant qualification in Human Resources is desirable, but not essential
  • Must have experience working in retail in a supervisor/management role

If you are interested in this opportunity, or any other HR opportunities on the Excel Recruitment website, get in touch with Dylan on 01 871 7664 or apply directly below. All applications will be dealt with in the strictest of confidence.

#INDAMANC

HR/Customer Service Manager

HR/Customer Service Manager

Have you got a HR qualification and a background in retail management? Struggling to find a job to combine your passion for both fields? Excel Recruitment has the opportunity for you! We are currently seeking a HR/Customer Service manager to join our client’s fantastic team based in Dublin.

Our client is Ireland’s largest retail group and offer fantastic opportunities to develop and progress in your career. If you are a candidate who is eager to kickstart a long-standing career with a retail giant – this is the perfect opportunity.

Our client put people at the forefront of their business, and they seek a candidate who can keep culture alive within the business. This in-store role combines both Customer Service and Human Resource management to help ensure the store is run smoothly and efficiently.

This role is perfect for a candidate who comes from a strong retail background, who has either a HR qualification or demonstrated experience dealing directly with HR.

There is a fantastic salary of up to €42k DOE + benefits on offer for the successful candidate

Who you are:

  • A self-motivated retail manager
  • Passionate about delivering excellent customer service
  • A strong leader, with the ability to influence senior management
  • Customer service focused, with excellent communication skills

Requirements for this job:

  • Excellent people skills and a proven track record for delivering exceptional customer service
  • Must have experience implementing policies and procedures
  • A relevant qualification in Human Resources is desirable, but not essential
  • Must have experience working in retail in a supervisor/management role

If you are interested in this opportunity, or any other HR opportunities on the Excel Recruitment website, get in touch with Dylan on 01 871 7664 or apply directly below. All applications will be dealt with in the strictest of confidence.

#INDAMANC