Business Development Manager – Luxury Jewellery, Watches, & Gifts
My luxury retail client based in South Dublin City Centre specialises in high end diamond jewellery, watches, accessories and gifting.
They have a created a brand new and exciting role of Business Development Manager; a position that will come with a lot of autonomy and visibility.
This person will be crucial in attracting corporate customers for gifting and VIP clients, whilst working with the retail team in creating a first-class customer experience across all three stores.
As Business Developer you will build a pipeline of high-value accounts, working with the broader retail and marketing team on ways to drive sales into the business and support long-term growth.
You will design and roll out a client relationship programme that measurably improves retention and average sale value.
You will also elevate the wider sales team’s approach to client relationship management through active mentoring and best-practice coaching.
You must be sales driven, have excellent presentation and negotiation skills and most importantly must have a genuine passion for luxury retail.
Salary and Package
- €55k-€65k may be negotiable but must reflect experience
- 6% Pension Contribution
- Life Assurance
Responsibilities for the job of Business Development Manager:
- Drive corporate sales and events across locations, targeting businesses in financial services, legal, hospitality, and professional services
- Leverage an existing network and collaborate with the sales team to identify, engage, and convert new corporate opportunities
- Partner with Marketing and Store Managers to design tailored corporate client experiences that reflect the brand’s luxury positioning
- Act as the primary point of contact for key accounts, delivering a consistently high-touch, personalised experience
- Build and maintain consistent standards of communication and service quality across every client interaction
- Design and execute a VIP client programme including private shopping sessions, exclusive previews, and product launch events
- Implement client segmentation strategies and use CRM tools to manage data, generate actionable insights, and personalise outreach at scale.
- Coach the sales team on clientelling best practices, communication standards, and brand-aligned customer experience.
- Track, analyse, and present KPIs, including retention rates, satisfaction scores, and customer lifetime value, to senior leadership on a regular cadence.
Ideal Requirements for the job of Business Development Manager:
- Minimum 2 years’ experience in business development, corporate sales, or key account management within luxury retail, premium hospitality, or a high-end B2B environment
- Proven track record of meeting and exceeding commercial targets in the Irish market
- Confident operating at C-suite and senior decision-maker level for corporate engagement
- Hands-on proficiency with a CRM platform (HubSpot, Salesforce, or similar) for pipeline management and performance reporting
- Full, clean Irish driving licence and car for client visits
Should you be interested in this job opportunity please apply or contact Ambyr 01 8717609
AISAMB
