Customer Service & Transport Administrator
Excel Recruitment are seeking a reliable, organised, and proactive Customer Services & Transport Administrator to join our client, a busy transport and distribution business based in Armagh.
This is a key role within the business, acting as the link between customers, drivers, and transport operations to ensure deliveries and collections are completed efficiently and on time. Due to the nature of the role, applicants must be able to commit to the stated working hours.
7:00am – 3:00pm, Monday to Friday.
We are specifically looking for candidates who have previous experience working in a customer service-based role. Experience within a transport, logistics, or road haulage environment would also be highly desirable.
Responsibilities
- Act as the main point of contact for customers regarding deliveries, collections, and transport enquiries.
- Process customer orders received via email and customer ordering platforms.
- Liaise with drivers, customers, and external partners to ensure timely and accurate deliveries and collections.
- Prepare and process transport documentation.
- Maintain accurate records and update transport management systems.
- Resolve customer queries, delivery issues, delays, and complaints in a professional and efficient manner.
- Support the wider transport team with general administrative duties.
- Monitor transport activity and communicate updates to customers when required.
Requirements
Essential
- Previous experience in a customer service role is required.
- Strong communication and relationship-building skills.
- Excellent organisational and time-management abilities.
- Good IT skills, including Microsoft Office applications.
- High level of accuracy and attention to detail.
- Ability to work effectively in a fast-paced environment and manage competing priorities.
- A proactive approach to problem-solving.
- Reliable, professional, and punctual.
- Ability to work the required hours of 7:00am – 3:00pm, Monday to Friday.
Desirable
- Previous experience in a transport administration, logistics, or road haulage environment.
- Experience liaising with drivers and coordinating deliveries or collections.
- Experience using transport management systems.
Benefits
- Competitive salary
- Monday to Friday working pattern.
- Full-time permanent position.
- Friendly and supportive working environment.
- Opportunity to build experience within a busy transport operation.
Please Note
Applicants must have previous customer service experience and be available to work 7:00am – 3:00pm, Monday to Friday. Experience within transport, logistics, or road haulage is highly desirable and will be advantageous during the selection process.
If this opportunity sounds like a good match for your skills and experience, and you are looking for your next career move, we’d be delighted to hear from you.
Please apply with your up-to-date CV or contact David Dunlop at Excel Recruitment for a confidential chat and further information about the role.
#BELFHOS
Customer Service Executive
Excel Recruitment is seeking a Customer Service Executive for our client who specialises in the manufacturing and distribution industry. This is an excellent opportunity for a proactive and customer-focused professional to join a fast-paced environment based in Dublin 9. The successful candidate will play a key role in delivering outstanding customer experience while supporting sales activity and building strong client relationships.
Responsibilities
- Act as the main contact for customer enquiries via phone and email
- Accurately process customer orders using internal systems (SAP)
- Handle customer issues, complaints, and delivery queries efficiently
- Build and maintain strong relationships with customers
- Support sales by identifying opportunities to upsell or cross-sell
- Track orders, stock, and deliveries to ensure smooth service
- Create and update reports using Excel
- Work closely with internal teams such as sales, logistics, and finance
- Deliver a consistently high level of customer service
Requirements
- Previous experience in customer service or sales support
- Strong working knowledge of SAP for order processing
- Good Excel skills for reporting and data tracking
- Excellent communication and interpersonal abilities
- Customer-focused with an awareness of sales opportunities
- Able to manage multiple tasks in a busy environment
- Strong attention to detail and problem-solving skills
- Positive attitude and team-oriented approach
This role is suited to someone who enjoys working in a fast-moving environment, dealing with customers, and contributing to both service excellence and commercial success. You will be part of a supportive team with opportunities to grow your career and develop your skill set further. If you would like to apply for this Customer Service Executive, please apply using the link below. For any questions, please contact Laurence on 01-8717605.
INDCOM
Clerical Officer Job Limerick
Excel Recruitment is currently recruiting a Grade III Clerical Officer for a full time temporary post in Limerick City. This Clerical Officer will be responsible for administrative and reception duties within the department they are assigned to as well as assisting their department to deliver best practice for its service users.
Main Responsibilities:
- Providing administrative and secretarial support functions
- Responsible for the organisation and co-ordination of daily activities within the department
- Provision of general office duties, including Typing, copying, photocopying files as requested.
- Order, monitor and supply all stationary as requested.
- Make and receive phone enquires as directed.
- Organise delivery and collection of post.
- Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner.
- Such other duties as may be assigned by Management
Main Requirements:
- Demonstrate the ability to plan and deliver the duties of the role in an effective and resourceful manner
- Can multi-task without losing focus and manage competing and changing priorities
- Maintaining structured systems
- Demonstrate an ability to manage and develop self and others in a busy working environment
- Previous experience in a healthcare position preferred
If you would like to apply for this Grade III Clerical Officer position, please upload an up to date CV. If you have any questions you can contact Laurence directly on 01-8717605. For similar positions, please see the Excel Recruitment Website.
INDCOM
Grade III Clerical Officer Job Dublin
Excel Recruitment is currently recruiting a Grade III Clerical Officer for a full time temporary post in Dublin 11. This Clerical Officer will be responsible for administrative and reception duties within the department they are assigned to as well as assisting their department to deliver best practice for its service users.
Main Responsibilities:
- Providing administrative and secretarial support functions
- Responsible for the organisation and co-ordination of daily activities within the department
- Provision of general office duties, including Typing, copying, photocopying files as requested.
- Order, monitor and supply all stationary as requested.
- Make and receive phone enquires as directed.
- Organise delivery and collection of post.
- Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner.
- Such other duties as may be assigned by Management
Main Requirements:
- Demonstrate the ability to plan and deliver the duties of the role in an effective and resourceful manner
- Can multi-task without losing focus and manage competing and changing priorities
- Maintaining structured systems
- Demonstrate an ability to manage and develop self and others in a busy working environment
- Previous experience in a healthcare position preferred
If you would like to apply for this Grade III Clerical Officer position, please upload an up to date CV. If you have any questions you can contact Laurence directly on 01-8717605. For similar positions, please see the Excel Recruitment Website.
INDCOM
Grade III Clerical Officer Job Dublin
Excel Recruitment is currently recruiting a Grade III Clerical Officer for a full time temporary position in Swords. This Clerical Officer will be responsible for administrative and reception duties within the department they are assigned to as well as assisting their department to deliver best practice for its service users.
Main Responsibilities:
- Providing administrative and secretarial support functions
- Responsible for the organisation and co-ordination of daily activities within the department
- Provision of general office duties, including Typing, copying, photocopying files as requested.
- Order, monitor and supply all stationary as requested.
- Make and receive phone enquires as directed.
- Organise delivery and collection of post.
- Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner.
- Such other duties as may be assigned by Management
Main Requirements:
- Demonstrate the ability to plan and deliver the duties of the role in an effective and resourceful manner
- Can multi-task without losing focus and manage competing and changing priorities
- Maintaining structured systems
- Demonstrate an ability to manage and develop self and others in a busy working environment
- Previous experience in a healthcare position preferred
If you would like to apply for this Grade III Clerical Officer position, please upload an up to date CV. If you have any questions you can contact Laurence directly on 01-8717605. For similar positions, please see the Excel Recruitment Website.
INDCOM
Patient Administrator
Excel Recruitment is seeking a number of Patient Administrators for our client who specialises in the healthcare and patient support sector. This role is ideal for someone with strong telephone-handling experience and previous exposure to a medical, healthcare, or clinical administration environment. This is a full time temporary position with the possibility of moving to a permanent contract.
Responsibilities
- Handle high volumes of patient phone calls in a calm, professional manner.
- Triage medical-related queries and direct them to the correct Nursing, Lab, or Administration teams.
- Escalate urgent or sensitive patient issues using agreed clinical escalation procedures.
- Keep accurate call notes and logs, highlighting any recurring medical or patient‑care issues.
- Support smooth patient communication during the organisation’s system transition period.
Requirements
- Experience in healthcare administration or a busy call centre taking high‑volume calls.
- Strong communication and decision‑making skills when dealing with patients and medically sensitive queries.
- Ability to stay calm, professional, and detail‑focused under pressure.
- Understanding of confidentiality, patient information handling, and appropriate communication in a medical setting.
This is a great opportunity for someone with telephone experience and an interest in the medical/healthcare sector. If you would like to apply for this Patient Administrator position, please apply using the link below. For any questions, please contact Laurence on 01‑8717605.
INDCOM
Employee Onboarding Administrator
About the Role
We are recruiting an Employee Onboarding Administrator on behalf of our client, a leading hospitality, catering and facilities management company with operations across Ireland. This role is based at Dublin Airport and plays a key part in ensuring new employees have a smooth, welcoming, and well-supported start to their journey.
You will be the main point of contact for new recruits, guiding them through every stage of the onboarding and vetting process, ensuring all requirements are completed accurately and on time. Full training will be provided, making this an excellent opportunity for someone with strong administrative and communication skills who is looking to build experience in HR or onboarding.
Initial 6-month contract, with possibility of going permanent.
Key Responsibilities
- Act as the primary point of contact for new starters
- Support new recruits through the end-to-end onboarding and vetting process, including document checks and system compliance
- Ensure all onboarding and vetting documentation is completed correctly and within required timeframes
- Liaise with internal departments and stakeholders to facilitate a smooth onboarding experience
- Accurately update and maintain employee information across multiple IT systems
- Provide clear, professional guidance and communication to new employees throughout their onboarding journey
What We’re Looking For
- Excellent communication and interpersonal skills
- Ability to work independently and use your own initiative
- Comfortable using a computer and confident navigating multiple IT systems
- Strong organisational skills with great attention to detail
- A proactive, positive attitude and willingness to learn
- Previous experience in onboarding, HR administration, compliance, or vetting is an advantage but not essential, as full training will be provided.
What’s on Offer
- Competitive hourly rate of €16-€17 per hour
- Full training and ongoing support
- Flexible working hours, Monday to Friday
- Initial 6‑month contract with a strong opportunity to become permanent
- Valuable experience with a market-leading hospitality, catering & facilities organisation in a dynamic airport environment
If you enjoy supporting people, thrive in a structured yet fast-paced environment, and want a role with genuine long-term potential, we’d love to hear from you.
Apply now to take the next step in your career.
#HospSenior
Purchasing Administrator
Excel Recruitment is seeking a Temporary Purchasing Administrator for our client who specialises in the retail sector. This is a data‑focused administrative role suited to candidates who are highly accurate, organised, and very comfortable working with Excel spreadsheets in a fast‑paced environment. This is a full time temporary, 2 to 3 month contract with an option of hybrid working.
Key Responsibilities
- Accurate data entry and maintenance of product, pricing and supplier information
- Updating and checking Excel spreadsheets to ensure pricing and product data is correct
- Logging approved price changes and maintaining up‑to‑date records
- Assisting with basic report preparation using Excel
- Supporting the team by responding to routine product or pricing queries
- Reviewing information for errors and resolving discrepancies
- General administrative support as required
Requirements
- Proven experience in an administration or data entry role
- Very strong Excel skills (essential)
- High level of attention to detail and accuracy
- Comfortable working with large volumes of data
- Well organised with the ability to meet deadlines
- Reliable, professional and able to follow procedures
- Previous retail, purchasing or office admin experience is an advantage but not essential
This is an excellent temporary opportunity for someone who enjoys working with data, is confident using Excel on a daily basis, and takes pride in producing accurate work. If you would like to apply for this Temporary Purchasing Administrator role, please apply using the link below. For any questions, please contact Laurence on 01‑8717605.
HR Administrator
Excel Recruitment is seeking a HR Administrator for our client who specialises in the logistics and supply chain industry. This is a full-time, 6 month fixed-term opportunity based in Dublin 24, supporting the HR function across payroll, recruitment, and general HR administration. The ideal candidate will have experience in a similar HR administration role and be comfortable supporting multiple HR activities.
Responsibilities
- The HR Administrator will provide hands-on support across core HR activities, with particular emphasis on payroll, recruitment coordination, and day-to-day HR administration.
- Support fortnightly and monthly payroll by assisting with data entry, checks, and reports
- Assist with the recruitment process, including interview scheduling, reference checks, and maintaining recruitment trackers
- Prepare and issue new starter documentation, ensuring a smooth onboarding experience
- Provide general HR administrative support to employees and the HR team
- Maintain accurate and confidential personnel and training records in line with data protection requirements
- Assist with HR reporting and KPI data as required
- Build effective working relationships across the business and support HR best practices
Requirements
- Previous experience in payroll administration
- Experience coordinating recruitment and onboarding activities
- Background in general HR administration
- Strong attention to detail and organisational skills
- Confident communicator with good written and verbal skills
- Good IT skills, including HR systems and Microsoft Office
- Ability to manage priorities in a fast-paced environment
- CIPD qualification is an advantage but not essential
- Must have own transport
This is an excellent opportunity for a Human Resources administrator to gain hands-on experience in payroll, recruitment, and general HR experience in a busy environment. If you would like to apply for this HR Administrator role, please apply using the link below. For any questions, please contact Laurence on 01-8717605.
INDCOM
Customer Service Officer
A fantastic opportunity has arisen for a Customer Service professional to join a growing and well-established organisation in the Armagh area. This role is ideal for a highly organised individual with a customer-first approach, offering the chance to develop professionally within a positive and supportive workplace.
Responsibilities
- As a Customer Service Officer you will respond to customer enquiries via phone and email in a professional and timely manner
- Providing administrative support to ensure smooth day-to-day operations
- Accurately processing information and maintaining internal systems
- Liaising with internal teams to resolve queries efficiently
- Always ensuring a high standard of customer service
Requirements
- Previous experience in a customer service or administrative role
- Excellent communication skills, both written and verbal
- Strong attention to detail and high levels of organisation
- Competent computer and analytical skills, including proficiency in MS Excel and MS Word
- Geographical knowledge of NI is essential
- Own transport would be an advantage due to the location
Benefits
- Competitive salary
- Monday to Friday working hours (no weekends)
- Great opportunity to join a growing business
- Excellent opportunities for further learning and development
- Continued support by a dedicated recruitment agency
- Friendly and professional working environment
Ready to take the next step in your career? If delivering excellent customer service is your passion, we want to hear from you!
Apply now through the link below or send your CV to David Dunlop at Excel Recruitment.
#BELFHOS
