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Soft Services Support Manager
€50000
Hotel & Catering
Leinster
Soft Services Area Support Manager – Leinster Region (Mobile Position)
I’m partnering with a leading global facilities management and workplace services provider to recruit a Soft Services Area Support Manager. This is a mobile role covering the Leinster region, supporting multiple client sites and operational teams across a diverse portfolio.
This is an excellent opportunity for an experienced Soft Services professional who thrives in a fast-paced, multi-site environment and enjoys driving operational excellence, developing teams, and implementing continuous improvement initiatives. Working closely with the wider Operations, QA, and Finance teams, you’ll play a key role in ensuring exceptional service delivery, maintaining compliance standards, and supporting successful contract mobilisations.
What You’ll Do
- Support the delivery of Soft Services across multiple sites throughout the Leinster region, ensuring consistent service excellence.
- Deliver cleaning skills training and development programmes to operational teams.
- Partner with QA and SME teams to conduct site reviews and identify opportunities for efficiencies and improved performance.
- Provide mobilisation support and change management guidance during new contract launches and transitions.
- Ensure contractual compliance and adherence to company standards and procedures across all locations.
- Support the onboarding and development of new managers, helping them build confidence and capability in their roles.
- Identify and implement supplier-led cost-saving initiatives and operational efficiencies.
- Collaborate with Operations, QA, Finance, and site teams to achieve business objectives.
- Promote a strong health, safety, and compliance culture across all sites.
- Drive continuous improvement initiatives that enhance service quality and operational performance.
What We’re Looking For
- Previous leadership experience within Cleaning Services, Facilities Management, or a Soft Services environment.
- Experience delivering training and coaching operational teams.
- Strong understanding of compliance, quality assurance, and health & safety requirements.
- Excellent communication and stakeholder management skills.
- Proven experience supporting multiple sites and managing competing priorities.
- Strong organisational, analytical, and problem-solving skills.
- A proactive approach with the ability to influence and drive positive change.
- Full driving licence and flexibility to travel extensively throughout Leinster.
Why You’ll Love This Role
- Work for a globally recognised organisation that delivers services across a wide range of sectors.
- Enjoy a varied and autonomous role where no two days are the same.
- Play a key role in supporting operational excellence across multiple locations.
- Join a collaborative business that values innovation, development, and continuous improvement.
- Excellent opportunities for career progression and professional development.
- Competitive salary and benefits package.
If you’re an experienced Soft Services leader looking for a dynamic mobile role where you can make a real impact across multiple sites, we’d love to hear from you. Apply today to take the next step in your Facilities Management career.
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