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Hotel Operations Manager

An exciting opportunity has arisen for an experienced Operations Manager to join a well-established four-star hospitality destination in the heart of Tipperary.

Reporting directly to the General Manager and forming a key part of the senior leadership team, you will be responsible for overseeing the day-to-day operation of the hotel with a particular focus on Food & Beverage performance, guest experience, team leadership and operational excellence.

This role would suit a hospitality professional who thrives in a hands-on environment, enjoys leading from the front, and has a genuine passion for delivering exceptional guest experiences while driving commercial results.

Key Responsibilities

• Support the General Manager in the overall management and strategic direction of the property.
• Lead and oversee all Food & Beverage operations, including restaurants, bars, banqueting and events.
• Drive exceptional service standards across all departments, ensuring a consistent and memorable guest experience.
• Work closely with departmental heads to achieve operational objectives, revenue targets and profitability goals.
• Monitor and improve food, beverage and labour costs through effective planning and operational controls.
• Provide visible leadership across the business, motivating and developing teams to perform at their best.
• Support the delivery of weddings, conferences, events and high-volume hospitality operations.
• Ensure compliance with all health & safety, food safety and company policies.
• Analyse operational performance and implement continuous improvement initiatives.
• Assist with budgeting, forecasting and business planning in conjunction with the senior leadership team.
• Build strong relationships with guests, suppliers and key stakeholders.
• Champion a positive workplace culture focused on teamwork, accountability and service excellence.

The Ideal Candidate

• Minimum 3 years’ experience in a senior hotel operations role.
• Strong Food & Beverage background with experience managing multiple revenue streams.
• Proven ability to lead, inspire and develop large teams.
• Commercially astute with experience managing budgets, costs and operational performance.
• Excellent understanding of guest service standards within a hotel environment.
• Experience supporting weddings, events and banqueting operations would be highly advantageous.
• Strong organisational, communication and problem-solving skills.
• A hands-on leader who enjoys being present in the operation and supporting teams on the floor.
• Passionate about hospitality, guest satisfaction and continuous improvement.

Why Apply?

• Join a highly respected hospitality business with a strong reputation for guest experience.
• Play a key role within the senior leadership team.
• Opportunity to make a genuine impact across all operational areas of the business.
• Work in a stunning countryside location with a strong weddings, leisure and events trade.
• Excellent opportunity for career progression and long-term development.

For hospitality leaders who enjoy driving standards, leading successful Food & Beverage operations and creating exceptional guest experiences, this represents an outstanding career opportunity.

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