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Director of Operations – Hospitality & Leisure

Are you an experienced Operations professional with a passion for hospitality, business strategy and delivering exceptional customer experiences? We are looking for a commercially focused Director of Operations – Hospitality & Leisure for our well-established client operating a busy estate/grounds and restaurant property. This is an excellent opportunity to lead the day-to-day operation while helping to shape and implement the long-term strategy of the business. Dublin based.

Package

• Generous salary & benefits doe

Key Responsibilities for this Director of Operations – Hospitality & Leisure job include:

• Develop and implement the operational strategy in partnership with the senior management team

• Develop and implement the operational strategy with the senior management team.
• Translate the business strategy into clear departmental objectives and action plans.
• Oversee the daily operations of the estate, restaurant and surrounding grounds.
• Identify opportunities to increase revenue, improve profitability and support business growth.
• Lead, motivate and develop departmental managers and their teams.
• Monitor budgets, payroll, stock, costs and overall business performance.
• Maintain high standards of customer service, presentation and operational efficiency.
• Use guest feedback and performance data to improve the customer experience.
• Ensure compliance with health and safety, food safety, licensing and company procedures.
• Report regularly to senior management on operational, financial and strategic performance.

Requirements for this Director of Operations – Hospitality & Leisure job include:

• Previous operations management experience within a hotel, restaurant or hospitality environment.
• Experience contributing to and implementing operational or commercial strategy.
• Strong commercial awareness with experience managing budgets, payroll and operational costs.
• A proven ability to identify growth opportunities and improve business performance.
• Strong leadership and people-management skills.
• Excellent customer service, communication and problem-solving skills.
• Strong analytical and organisational skills with the ability to manage multiple priorities.
• Knowledge of health and safety, food safety and hospitality compliance requirements.

Aoife Clarke is handling the recruitment for this role in complete confidentiality. Please upload your CV below, and she will be in touch should you have the correct experience for the position. For more jobs like this, please visit the Excel Recruitment website or call 01 871 7613 for more information. Unfortunately, due to volume, only suitable applicants can be contacted.

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