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Contract Manager – Facilities Management | Dublin

Are you a proven facilities management leader who enjoys being at the heart of a busy operation, leading people, building relationships and driving service excellence?

We are recruiting a Contract Manager to take ownership of a large, high-profile public building in Dublin. This is a highly visible leadership role where you’ll have a direct impact on the daily experience of employees, visitors, contractors and stakeholders within a complex environment that experiences significant footfall and constant activity.

This position would suit a strong operational leader who enjoys being present on site, engaging with people, solving problems and driving high standards across every aspect of facilities management. You’ll lead a multidisciplinary team responsible for the delivery of both Hard and Soft Facilities Management services, ensuring a safe, compliant and welcoming environment while maintaining excellent service standards. The original job specification specifically references responsibility for both hard and soft services as part of the overall FM contract.

Working closely with senior stakeholders, you’ll oversee day-to-day operations, maintenance programmes, contractor performance, compliance, financial performance and ongoing site improvements. This is a role for someone who enjoys balancing strategic oversight with hands-on operational leadership.

Key Responsibilities

• Lead the delivery of both Hard and Soft Facilities Management services across a large and complex public-facing site.
• Manage and develop a team of managers, technicians and frontline employees.
• Act as the primary point of contact for key stakeholders, developing strong and trusted relationships across the site.
• Ensure exceptional standards of customer experience, service delivery and operational performance.
• Oversee planned maintenance programmes, contractor management and building operations.
• Monitor KPIs, service levels and compliance requirements across all operational activities.
• Manage budgets, forecasting, financial reporting and contract performance.
• Drive continuous improvement initiatives, service enhancements and operational efficiencies.
• Lead health & safety, risk management, emergency response and business continuity activities.
• Support asset management, building upgrades and infrastructure improvement projects.

About You

• Experience managing facilities management operations within a large, customer-facing environment.
• Strong leadership experience managing multidisciplinary teams.
• Excellent people skills with the ability to build relationships and influence stakeholders at all levels.
• A highly visible and approachable leader who enjoys being present within the operation and supporting teams on the ground.
• Background in Facilities Management, Engineering, Building Services or Technical Operations.
• Experience overseeing both technical services and operational service delivery.
• Strong commercial awareness with responsibility for budgets, forecasting and financial performance.
• Excellent communication, customer service and stakeholder management skills.
• IOSH, NEBOSH, Facilities Management or Engineering qualifications would be advantageous.

Why Apply?

This is a fantastic opportunity to lead a substantial operation within a busy, high-profile public building where people, service and operational excellence are at the centre of everything you do.

You’ll have the opportunity to shape the customer experience, lead talented teams, work closely with senior stakeholders and make a genuine impact on a site that serves a large and diverse community every day.

Apply now if you’re an operationally focused, people-first leader looking for your next challenge in Facilities Management.

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