Search for your next opportunity

Head of Retail Sales and Operations – Dublin

Our client, a well-established Irish retail business with a strong national store presence, is seeking an experienced Head of Retail Sales & Operations to lead performance, operational excellence and customer experience across their retail network.

This is a senior leadership opportunity suited to a commercially driven retail professional with strong multi-site leadership experience. The successful candidate will play a key role in driving sales performance, leading large store teams and ensuring best-in-class operational standards across the business.

This role is primarily based out of Dublin City Centre

Key Responsibilities for the Regional Manager

• Lead and inspire Store Managers and senior store leadership teams to deliver exceptional commercial and customer performance across the retail network
• Drive a customer-first culture, ensuring consistent service excellence and strong brand standards across all stores
• Oversee day-to-day retail operations, ensuring efficient processes, strong productivity and operational best practice
• Analyse sales performance, customer behaviour and store metrics to identify opportunities for growth and operational improvement
• Develop and implement initiatives to improve conversion, basket value and overall customer engagement
• Lead large teams across multiple locations, fostering a culture of accountability, collaboration and continuous improvement
• Work closely with internal departments including buying, marketing, creative and shared services teams to align commercial strategies and operational plans
• Plan and execute key sales and operational initiatives across the retail network

Skills and Experience

• 5 years + in Senior Multi- Site retail leadership, ideally within a high-volume retail environment
• Proven experience managing and developing large teams across multiple locations
• Demonstrated ability to translate head office strategy into effective store execution
• Strong commercial awareness with the ability to analyse data and drive sales performance improvements
• Experience across multiple retail product categories is advantageous
• Excellent leadership, communication and stakeholder management skills
• Strategic thinker with the ability to balance operational detail with long-term business growth

Should you be interested in hearing more about this Head of Retail Sales & Operations opportunity, please upload your updated CV via the link provided or contact Aislinn 01 8717604.

All applications will be handled with the strictest confidence

#INDAIS