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E-Commerce and Operations Co-Ordinator
At Excel Recruitment, we are currently recruiting an E-Commerce and Operations Co-Ordinator on behalf of our client, a specialist and purpose-led retail business based in Dublin 6W.
This is a varied and hands-on role that combines responsibility for the company’s e-commerce and digital channels with the day-to-day operational support of the business. Working within a small team, you will play a key role in maintaining the online customer experience while supporting business operations, stock coordination and administration.
This position would suit someone with experience in e-commerce, online retail, website administration or business operations who enjoys working across multiple areas of a growing business.
Key Responsibilities
E-Commerce & Digital
- Manage and update website content using WordPress and WooCommerce
- Maintain product listings, pricing and online content
- Monitor website activity and customer enquiries
- Support digital marketing initiatives and online promotions
- Assist with social media activity and content updates
- Help optimise the online customer experience and website performance
Operations & Administration
- Prepare sales reports and business administration reports
- Manage stock ordering and supplier coordination
- Coordinate appointments, diaries and bookings
- Assist with staff rosters and annual leave administration
- Maintain spreadsheets, records and reporting processes
- Support promotions, events and customer initiatives
- Provide day-to-day operational and customer support
- Assist with continuous improvement projects and business administration
Requirements
- Previous experience in an E-Commerce, Operations, Website Administration, Retail Operations or Business Support role
- Experience using WordPress, WooCommerce or a similar e-commerce platform
- Strong administrative and organisational skills
- Strong customer service and communication skills
- Ability to manage multiple priorities and work independently
- Experience with CRM or appointment management systems would be advantageous
In return
- Salary €40,000 – €45,000 DOE
- Monday to Friday, 9am – 5pm
- Fixed-term contract from June 2026 to Jan 2027 with potential for extension
Should you be interested in this E-Commerce and Operations Co-Ordinator position, please submit your CV via the link provided and Kayleigh will look after your application.
INDCOM