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Customer Service Executive

My client, based in Dublin 12 is a well-known business who specialise in the sale, hire, rental purchase and maintenance of truck trailers.

They are recruiting an experienced Customer Service Executive who will support customers with their enquiries and also upsell tracking devices. There will be after care service visiting customers on site at times and introducing new products and discussing further requirements.

I am looking for a reliable person who can really take ownership of this role, a confident candidate who is comfortable talking to clients both over the phone and face to face.

Salary is up to €40k negotiable but must reflect experience, hours are Monday to Friday and there is free parking onsite.

Good customer service is essential to this job so I am looking for someone who goes that extra mile and who enjoys speaking with customers and just gets the job done!

In this job you will be encouraged to be proactive and to investigate further business opportunities with both new and existing clients.

Getting the admin right is also very important and the ideal candidate will need to be organised and efficient.

Requirements for the job of Customer Service Executive:

• Lots of personality and energy
• Effective communicator with excellent customer service skills
• Experience in dealing with customers by phone or in person
• Ability to prioritise and deal effectively with a number of tasks simultaneously
• Flexible, effective at time-management
• Self-motivated with the ability to work under own initiative
• Very organised and efficient with the ability to ensure processes are followed
• Good attention to detail which is vital on all aspects of contracts
• Knowledge of vehicles would be beneficial but not essential

Should you be interested in this job opportunity please apply or contact Ambyr 01 8717609.

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