Search for your next opportunity
Customer Service Agent
At Excel Recruitment, we have an exciting new opportunity for an experienced Customer Service/ Telesales Agent. Our client a leading Automotive Parts Supplier based in Fonthill, Dublin 22 is looking to add to their customer service sales team.
The Customer Service Agent / Telesales Agent will manage incoming sales calls, process sales orders and enquiries, and offer sales and product support and assistance to customers and field sales staff.
- Deal with customer queries/orders via phone & email
- Process incoming sales orders, quotation requests, and enquiries, including internet orders.
- Provide product knowledge and sell our product range to potential customers.
- Coordinate with the purchasing department and suppliers to ensure complete order processing.
- Work closely with colleagues on the internal sales desks across all product groups.
- Support external sales team.
- 3 years’ experience in an internal sales admin/customer service position
- Automotive industry experience a distinct advantage but not essential.
- Polite, professional, and friendly telephone manner with strong communication skills
- Self-motivated, with a “can-do” attitude
- Good planning and organisational skills with high attention to detail
- Good IT skills and working competence in Microsoft Office products.
- Fluent English both written and spoken
- Competitive Salary €30k-€32k D.O.E
- Full-time permanent position
- Monday-Friday working hours 9 am-6 pm
- Optional overtime 1 Saturday a month (half day)
- Onsite parking
Should you be interested in this Customer Service/ Telesales Agent position please upload your CV via the link provided or call Kayleigh in our Naas Office on 045-397140. For more jobs please visit the Excel Recruitment Website.