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At Excel Recruitment, we have an exciting new opportunity for an experienced Customer Service/ Telesales Agent. Our client a leading Automotive Parts Supplier based in Fonthill, Dublin 22 is looking to add to their customer service sales team.

The Customer Service Agent / Telesales Agent will manage incoming sales calls, process sales orders and enquiries, and offer sales and product support and assistance to customers and field sales staff.

Key Responsibilities

• Deal with customer queries/orders via phone & email
• Process incoming sales orders, quotation requests, and enquiries, including internet orders.
• Provide product knowledge and sell our product range to potential customers.
• Coordinate with the purchasing department and suppliers to ensure complete order processing.
• Work closely with colleagues on the internal sales desks across all product groups.
• Support external sales team.

Requirements

• 3 years’ experience in an internal sales admin/customer service position
• Automotive industry experience a distinct advantage but not essential.
• Polite, professional, and friendly telephone manner with strong communication skills
• Self-motivated, with a “can-do” attitude
• Good planning and organisational skills with high attention to detail
• Good IT skills and working competence in Microsoft Office products.
• Fluent English both written and spoken

In return

• Competitive Salary €30k-€32k D.O.E
• Full-time permanent position
• Monday-Friday working hours 9 am-6 pm
• Optional overtime 1 Saturday a month (half day)
• Onsite parking

Should you be interested in this Customer Service/ Telesales Agent position please upload your CV via the link provided or call Kayleigh in our Naas Office on 045-397140. For more jobs please visit the Excel Recruitment Website.

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