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Customer Service Agent

Excel Recruitment is seeking a Customer Service Agent for our client in South Dublin. This person will be working with a well-known international Company and will become an integral part of their Customer Service Team. This position would suit someone currently working the motor industry and involved with the management of rental fleet.

Duties of this customer service advisor

• Handle incoming phone and email queries
• Provide customer support to key accounts
• Provide administration support for the sales team when required
• Manage and record paperwork and customer records
• Assist with quality control
• Ensure that all tasks are completed in a timely manner
• Ensure excellent customer service is maintained at all times

Requirements of this customer service advisor

• Professional telephone manner and customer service skills
• Customer focused with excellent people skills
• Good organisational and skills
• Ability to work in team environment
• Proven ability to perform and remain calm under pressure
• Must have a full clean driving licence

If you would like to apply for this Customer Service Agent position, please send a full CV and cover letter. If you have any questions, you can contact Laurence on 01-8717605. For similar position, please see the Excel Recruitment Website.