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Customer Service Agent

€26420 Call Centre and Customer Service Dublin, Dublin North

Customer Service Agent

Excel Recruitment is seeking a Customer Service Agent for our client in Dublin Airport. This person will be working with a well known international Company and will become an integral part of their Customer Service Team. This position would suit someone currently working in retail or hospitality and is looking for a new challenge.

Duties of this customer service advisor

  • Handle incoming phone and email queries
  • Provide customer support to key accounts
  • Provide administration support for the sales team when required
  • Manage and record paperwork and customer records
  • Assist with quality control
  • Ensure that all tasks are completed in a timely manner
  • Ensure excellent customer service is maintained at all times

Requirements of this customer service advisor

  • Professional telephone manner and customer service skills
  • Customer focused with excellent people skills
  • Good organisational and skills
  • Ability to work in team environment
  • Proven ability to perform and remain calm under pressure
  • Must be available for shift work
  • Must have a full clean driving licence

If you would like to apply for this Customer Service Agent position, please send a full CV and cover letter. If you have any questions, you can contact Laurence on 01-8717605. For similar position, please see the Excel Recruitment Website.

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