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Service & Operations Coordinator

Introduction

Excel Recruitment is seeking a Service & Operations Coordinator for our client who specializes in the distribution, servicing, and supply of machinery and equipment. This is an excellent opportunity for a highly organised and detail-oriented individual who enjoys working in a fast-paced environment. The successful candidate will play a key role in coordinating service operations, processing orders, managing administration tasks, and supporting both internal teams and customers.

This position would suit someone with strong administrative experience, advanced Excel skills, and the ability to analyse information, coordinate multiple tasks, and work collaboratively across departments.

Benefits

• Opportunity to join a growing and well-established organisation.
• Discount on all products.
• Kitchen onsite.
• Salary range €32,000 – €35,000
• Varied role with exposure across multiple business functions.
• Career progression and development opportunities.
• Supportive and collaborative team environment.
• Full training provided on company systems and processes.

Responsibilities

• Manage and process customer orders accurately and efficiently.
• Coordinate service bookings, repairs, and maintenance schedules.
• Prepare quotations, estimates, and service-related documentation.
• Maintain accurate records and update internal systems.
• Support the sales, service, purchasing, and transport teams with administrative tasks.
• Liaise with customers regarding order updates, service progress, and general enquiries.
• Coordinate collections and deliveries with transport providers.
• Track service jobs and ensure customer requirements are met within agreed timelines.
• Analyse and report on operational data using Excel and internal systems.
• Assist with problem-solving and process improvements across the department.
• Ensure customer accounts and credit terms are managed in accordance with company procedures.
• Build strong working relationships with internal teams and external customers.

Requirements

• Minimum 1-3 years experience in an administration, coordination, customer support, or operations role.
• Strong administrative and organisational skills with excellent attention to detail.
• Advanced Microsoft Excel skills and confidence working with data and reports.
• Proficiency across Microsoft Office and the ability to learn new systems quickly.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a busy environment.
• Self-motivated with a proactive and positive approach to work.
• Strong team player who can collaborate effectively across departments.
• Experience within distribution, parts, logistics, engineering, manufacturing, or a similar industry would be advantageous.
• Excellent written and spoken English.

If you would like to apply for this Service & Operations Coordinator / Administrator position, please apply using the link below. For any questions, please contact Andrew on 01- 2150001

INDCOM