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IT Service Analyst

£22500 Construction & Engineering Ballymena

Excel Recruitment is delighted to be recruiting for an IT Service Analyst in Ballymena on a 1 year fixed-term basis.

If you’re a university student and looking for a paid placement for one year, this is an excellent opportunity, so get in touch immediately.

The Client:

  • For over 45 years, our client grown to become one of the UK’s leading precast concrete manufacturers, delivering top-quality precast solutions to the Agricultural, Building, and Civil Engineering industries across Northern Ireland and beyond.

The Job:

The IT Service Analyst will:

  • Help drive the next stages of an ERP system rollout and make a real impact on how the factory operates. With the first two phases successfully implemented for office operations, the project is now moving to the stages of transforming factory processes.
  • Play a key part as the IT Service Analyst in shaping how things work on the shop floor, improving efficiency, and modernizing operations The main goal of this role is to successfully implement Factory Track, a system designed to streamline shop floor operations, inventory management, and quality control.
  • Lead efforts to modernise factory processes, improve access to key data, and boost overall efficiency in daily operations.

A full copy of the job spec is available on request.

The Person:

  • Proficient IT skills, with a focus on Microsoft Excel.
  • Ability to understand databases and software structures logically.
  • Strong problem-solving mindset with a proactive attitude.
  • Excellent training and communication capabilities.
  • Highly organised with great attention to detail.
  • Strong commercial awareness and professionalism when working with internal teams.
  • Commitment to contributing to the ongoing success of the company.
  • Exceptional time management and interpersonal skills, with the ability to collaborate effectively in a fast-paced team environment.
  • General knowledge of ERP systems and their functionality (Desirable).
  • Understanding of SQL coding and database queries (Desirable).
  • Experience in designing and generating digital reports or dashboards using data systems (Desirable).
  • Familiarity with working towards key performance indicators (KPIs) and achieving set targets (Desirable).

For you:

  • £22,500 per year.
  • Company Performance Related pay (PRP) scheme.
  • Private Healthcare scheme.
  • Company sick pay scheme.
  • Employee Referral scheme.
  • AXA Insurance discount.
  • Cycle to work scheme.
  • Pension scheme.
  • Life insurance policy.

For more information, contact Wes McCullough. To forward your up-to-date CV, click on the APPLY link.

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