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Café / Restaurant Manager (Healthcare Facility) – Cork

The Role

We’re seeking an experienced Café/Restaurant Manager to lead a busy, customer-facing café/restaurant operation within a healthcare environment. This is a hands-on leadership role for someone who thrives in a high-volume, high-standard setting-delivering warm, professional service while ensuring exceptional food quality, presentation, cleanliness, and compliance.

You’ll be responsible for daily operations, team training and development, service standards, and ensuring a consistently positive experience for patients, visitors, and staff-often during peak periods.

Key Responsibilities

• Lead day-to-day operations of the café/restaurant, ensuring smooth service across breakfast, lunch and peak trading periods
• Deliver exceptional customer service and act as a visible, approachable leader on the floor
• Recruit, train, coach and develop a high-performing team; create a culture of service excellence and accountability
• Drive high-volume service while maintaining standards in food quality, speed, and presentation
• Implement and maintain service SOPs, opening/closing procedures, and operational routines
• Oversee rostering, staffing levels and labour management to meet demand and budgets
• Manage stock control, ordering, deliveries, rotation and waste reduction, ensuring best value and availability
• Ensure full compliance with HACCP / Food Safety, allergen controls, and hygiene standards at all times
• Maintain exceptional cleanliness across front of house, service areas, and customer facilities
• Handle customer feedback professionally, resolving issues quickly and positively
• Work closely with site stakeholders to ensure service supports the needs of a healthcare setting (patient privacy, sensitivity, professionalism)

What We’re Looking For

• Proven experience as a Café Manager / Restaurant Manager / Catering Manager / FOH Manager in a busy, high-volume environment
• Strong track record of customer service leadership-you set the tone for standards and service culture
• Passion for training and developing teams, with the ability to improve performance and consistency
• Comfortable managing fast-paced service, competing priorities, and multiple service periods
• Excellent understanding of food safety, allergen management, and hygiene standards (HACCP knowledge essential)
• Strong operational skills: stock, labour, KPIs, ordering, waste control, and service standards
• Confident communicator with a calm, professional approach-ideal for a healthcare environment
• Organised, solutions-focused, and able to lead by example

Desirable (Nice to Have)

• Experience in healthcare, contract catering, corporate catering, or similar regulated environments
• Food Safety/HACCP certification (or willingness to complete)
• Experience managing café retail / grab-and-go / high footfall operations

What You’ll Get

• A stable, long-term role within a respected, professional environment
• Opportunity to lead and shape service standards and team culture
• Supportive management structure and clear operational expectations
• Competitive salary package (DOE) + benefits (where applicable)

How to Apply

Apply with your CV and a short note outlining your relevant management experience-particularly in high-volume service and team training, or reach out to Laura 087 9004108

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