Search for your next opportunity

Transport Administrator/Customer Service

My client, a well-established FMCG business based in Mallow North Cork, supply wholesale food and non-food goods into retailers nationwide and have their own chain of retail stores

They are recruiting an Administrator/Customer Service person to join a team of five responsible for all the administrative, customer support, and operations duties in connection with the transport and delivery of all goods to customers.

Full time permanent role, the work pattern for the role is outlined below:

• Week 1 – Monday to Friday (9.00am – 5.30pm)
• Week 2 – Sunday (11.00am – 3pm), Monday to Thursday (9am – 5.30pm)
• Rotating every second week and you will be paid for a full day on a Sunday

I am looking for a candidate with excellent oral and written English who has a good head on their shoulder for dealing with and rectifying any transport issues that arise and communicating with the warehouse team and customers over email and phone.

Salary & Package:

• €15.78 per hour
• 22 days holidays
• 5% pension contribution
• Discounted health insurance
• Generous discount on products

Responsibilities for the job of Transport Administrator/Customer Service:

• Complete all transport administration tasks – use word, excel, PowerPoint and transport software
• Act as the first point of contact for customer and supplier enquiries related to transport schedules, delivery times, and order status
• Coordinated with drivers, warehouse team, and sales to resolve any problems
• Maintain accurate records of transport operations, including vehicle logs, delivery notes, and driver reports
• Prepare and manage required transport documentation
• Resolve customer issues and complaints promptly and professionally, ensuring high levels of satisfaction
• Provide accurate updates on shipment and delivery status, addressing any delays or changes proactively

Should you be interested in this job opportunity please apply.

AISAMB