Customer Service Executive

Customer Service Executive

My client’s brand is well recognised worldwide in their industry, their products stocked in all the leading DIY, Hardware, and Builders Merchants nationwide.

They also sell their professional range to end users such as construction companies and large manufacturers.

They are looking for a Customer Service Executive who will be based out of their office and warehouse in North Dublin.

Hours are 8.30-5 Monday to Friday.

Package: Salary €30k may be negotiable but must reflect experience, Company Bonus, 25 days holidays, 5% Pension Contribution, Discounted Health Insurance.

The ideal candidate will have a background in sales/customer service coupled with proficiency in using Excel and SAP (or a similar CRM).

I would also consider a warehouse operative who has some admin experience and would like to progress into an office role.

Responsibilities for the job of Customer Service:

  • Maintain and update price files
  • Process customer orders
  • Maintain customer relationships over phone, email, and some face to face
  • Create Excel reports such as on-time delivery, forecasting and sales v forecast
  • Liaise with the sales reps and the warehouse team
  • Provide excellent customer service, addressing, and resolving an issues
  • Communicate with customers regarding delivery delays or out of stock products

Should you be interested in this job opportunity please apply or contact Ambyr on 01 8717609.

#AISAMB

Supermarket Assistant Manager

Supermarket Assistant Manager – Limerick

Excel Recruitment is currently seeking a Supermarket Assistant Manager for our client in Limerick. This job offers a market-leading salary and outstanding opportunities for career advancement.

Salary: €45k – €50k

The ideal candidate for this Supermarket Assistant Manager role is someone with experience in big-box retail. We are looking for a driven, personable and people-oriented manager to join our client’s team to progress not only themselves but the business as well.

Responsibilities of Assistant Manager:

  • Ensure operation runs efficiently and smoothly
  • The recruitment, training, and development of high-quality personnel for all departments within the store
  • Overseeing rostering and general management of personnel to ensure adequate cover within budgetary provisions, whilst maintaining quality service to our customers in all areas of the store and across all offerings/brands
  • Managing the overall performance of the site, and driving operations to ensure this store is maximised
  • Generating financial reports, analysing same and reporting any discrepancies to relevant department/Managing Director

Requirements of Assistant Manager:

  • Come from a convenience or supermarket background
  • Excellent operational knowledge of retail environment
  • Proven track record in achieving agreed targets
  • An excellent commercial acumen with the ability to anticipate and react to market changes

If you are interested in this Supermarket Assistant Manager job opportunity or any grocery retail job, then please apply to Scott Long via the link below. All applications will be handled with the strictest confidence.

INDSCOTT

Store Manager

Store Manager – Dublin

If you are looking to grow your career with a well-renowned retailer, then we have the role for you! Excel Recruitment is thrilled to announce we are seeking a Store Manager to join our client’s team in Dublin.

This is the perfect opportunity for a Store Manager looking for a fresh new challenge or an experienced Assistant Manager ready to take the next step in their career. The ideal candidate for this job will have a proven track record of management experience in a retail environment and will be passionate about customer service and driving sales.

Salary: €40k – €45k

Responsibilities:

  • Take full responsibility for the day-to-day management of a busy retail store
  • Effectively manage staff and motivate them to meet and exceed KPIs
  • Analyse and understand daily, weekly, and monthly reports regarding sales, waste, and margins to ensure the growth and profitability of each store
  • Ensuring that all regulations and standards are met regarding HACCP, food safety, stock control and waste management
  • Reviewing staff performance regularly, creating staff rosters, and ensuring overall high standards of the store

Requirements:

  • Strong communication skills
  • Excellent team leadership skills
  • Previous experience managing a team of staff
  • An ambitious individual with the capacity to drive sales and standards in-store

If you are interested in this Store Manager job opportunity or any grocery retail job, then please apply to Scott Long via the link below. All applications will be handled with the strictest confidence.

INDSCOTT

FMCG Merchandiser

FMCG Merchandiser

My client, who represent global leaders in food and non-food are looking for a Merchandiser to maintain relationships and ensure that stock is displayed within supermarkets, convenience, and wholesalers across Greater Dublin and City.

You must have fluent English and hold a full Irish driving licence to drive the company vehicle.

The ideal candidate will have some experience in merchandising; however, I will consider a retailer looking for a change of career.

You will be a great communicator with a can-do attitude, lots of energy and an outgoing personality.

Salary & Package

  • Salary €30k
  • 10% Bonus
  • Company Van
  • €8 Lunch Allowance

Responsibilities for the job of Merchandiser

  • Liaise with the sales representative
  • Stock and maintain your displays
  • Implement promotions
  • Set up point of sale material
  • Build excellent relationships with your stores
  • Be able to influence your customers

Should you be interested in this job opportunity please apply or contact Ambyr 01 8717609.

AISAMB

Sales Manager

Sales Manager

My Dublin based client who is truly a leader in their industry design, manufacture, and distribute a vast portfolio of gifts, souvenirs, and bespoke products.

They are sold into retailers, airports, gift shops, museums, and well-known visitor centres and tourist attractions in Ireland and all over the world.

This is a newly created and very important role that will report into the MD so this person will need to come with senior management experience, ideally from fast paced retail.

As Head of Sales, you will pay a pivotal role in leading a field sales and merchandising team of ten, driving sales, developing new business, and nurturing customer relationships and key retail accounts.

There will also be a big focus on more business development across the UK.

This job will require a mix of working in the office and out on the road visiting clients and monitoring your team.

As Commercial Manager you must be a very analytical person who is good with sales reports, numbers, forecasting, and planning.

Salary & Benefits: Generous salary, bonus and benefits discussed on application.

Key Responsibilities for the job of Sales Manager

  • Develop and execute strategic sales plans to achieve and exceed sales targets.
  • Lead, motivate, and mentor the sales team to optimise performance.
  • Establish and maintain strong relationships with key clients and partners.
  • Train, and develop sales staff to enhance their skills and capabilities.
  • Conduct regular performance reviews, set goals, and provide constructive feedback.
  • Develop sales forecasts.
  • Monitor and analyse financial performance, making adjustments as needed.
  • Conduct market research to identify new opportunities, market trends, and asses the competitive landscape.
  • Utilise insights to develop targeted sales strategies and product positioning.
  • Build and maintain strong relationships with key clients and partners.
  • Ensure a high level of customer satisfaction through effective communication and problem resolution.

Should you be interested in this job opportunity please apply or contact Ambyr Medford 01 8717609.

AISAMB

Retail Security Officer

Retail Security Officer – Dublin

Excel Recruitment is delighted to be recruiting a Retail Security Officer for our client an award-winning retailer located in Dublin.

Salary: €13 – €16 per hour DOE, pension & staff discount

Collaborating with the team, your role involves cultivating a risk-aware culture through commercial acumen. Simultaneously, you’ll be instrumental in establishing a safe and welcoming environment for both shopping and working, with a focus on safeguarding and minimising stock loss in the store.

Responsibilities of the Retail Security Officer:

  • Pro-actively ensuring the protection of employees, property, and assets
  • Creating a safe and comfortable working environment for employees and visitors
  • Accurately reporting all incidents
  • Preventing and detecting offences on-site
  • Producing written reports
  • Monitoring and operating CCTV cameras and other recording systems

Requirements of the Retail Security Officer:

  • Current, Valid PSA License
  • Previous retail experience
  • Excellent attention to detail
  • Ability to work on own initiative
  • Ability to work with CCTV systems
  • Be flexible of working hours

If you are interested in this Retail Security Officer job or any other job opportunities on the Excel Recruitment website then please apply via the link.

Please Contact: Scott Long 01 871 7654

INDSCOTT

Trainee Manager

Trainee Manager – North Dublin & South Dublin

Are you looking to progress your grocery retail career with a competitive salary package alongside additional benefits? If so, Excel Recruitment have the perfect role for you! We are currently recruiting Trainee Managers for our client’s stores with locations across Dublin.

Our client is one of Ireland’s grocery retail giants and offers the finest training in the retail market with multiple career progression opportunities. With significant growth over the past years, our client shows no sign of slowing down!

If you have a passion for retail and strong communication skills this is the perfect role for you!

Salary Package: €30k – €35k DOE plus employee discount, pension scheme, healthcare scheme

Who you are:

  • Previous experience in a role of responsibility within grocery retail
  • Experience with KPIs and targets
  • A genuine passion for exceptional customer service
  • The ability to motivate and inspire staff
  • Excellent organisational & communication skills

Roles and Responsibilities:

  • Leading by example by providing excellent customer service
  • Ensuring all health and safety procedures are adhered to
  • Delegating tasks to the team
  • Assisting the Management team in ensuring the successful day-to-day running of the store
  • Achieving KPIs & working towards targets
  • Opening and closing store when required

If you are interested in this Trainee Manager job or any other job opportunities on the Excel Recruitment website then please apply via the link.

Please Contact: Scott Long 01 871 7654

#INDFRELE

Trainee Manager

Trainee Manager – Cork

Do you have grocery retail experience? Are you looking for your next career move?

Excel Recruitment is currently seeking a Trainee Manager for our client, a well-known grocery retail store with locations in Bishopstown and Fermoy

A competitive salary package of €27,000 – €30,000 is on offer for the right candidate.

This is a fantastic opportunity for an ambitious Senior Sales Assistant, Supervisor or Duty Manager to join a thriving grocery store known for investing in its people. Our client is going from strength to strength, and their continued expansion brings excellent progression opportunities and fantastic training!

The ideal candidate will have a passion for driving sales, excellent communication skills and a tenacious work ethic.

The responsibilities of a Trainee Manager include:

  • Using Appraisals, Training and Development Promotion to develop members of staff and the management team
  • Knowing in-depth all legislation as it relates to the store, particularly Employment Legislation, Health and Safety regulations etc.
  • Managing and co-ordinating in-store and national promotions
  • Using reports and information to improve operations and efficiency in-store

Who you are:

  • You will have previous experience in retail, in a supervisory capacity
  • Grocery retail experience is an advantage
  • You will be an ambitious person with motivation to succeed in driving yourself and your business category forward
  • A people person with excellent communication and team working skills
  • A proven track record in fulfilling KPIs and targets, and improving in-store sales and standards

If you are interested in this Trainee Manager job or any other job opportunities on the Excel Recruitment website then please apply via the link.

Please Contact: Scott Long 01 871 7654

#INDFREMUN

Store Manager

Store Manager – Cork

Excel Recruitment is delighted to announce we are seeking a Store Manager to join our client’s team in Co. Cork.

Our client is a thriving grocery retail store in Cork who are seeking an experienced and passionate Store Manager to grow alongside their business and lead their team. This job is an excellent opportunity to join a rapidly expanding grocery retail brand that is well-established in the local community and nationwide.

This job would suit an ambitious and driven Retail Manager who has worked in a competitive and fast-paced grocery retail environment

Salary: €40k – €55k DOE

Requirements:

  • A competitive retailer with the drive to increase sales and profit
  • A dynamic individual with previous grocery retail management experience
  • Capable of training, motivating and developing staff members
  • Be a knowledge expert for the grocery retail sector

Key responsibilities for this job:

  • Continuously keeping up excellent store standards
  • Innovating and implementing new plans to upgrade the running of the store
  • Managing cash handling procedures in the office and on the shop floor
  • Controlling costs while maximising store profits
  • Liaising with Assistant Manager and Duty Managers to oversee the daily running of the store
  • Leading by example to set exceptional customer service standards for all staff
  • Achieving KPIs and targets set by head office

If you are interested in this Store Manager job or any other job opportunities on the Excel Recruitment website then please apply via the link.

Please Contact: Scott Long 01 871 7654

#INDSTOMUN

Store Manager

Store Manager – Co. Dublin

Excel Recruitment is currently seeking a Store Manager to join our client, a well-established grocery retailer in Dublin.

This is a fantastic opportunity to join a vastly successful grocery retailer, that has stores nationwide. This is the ideal role for an assertive manager with a strong background in driving profits and surpassing sales targets.

If you want to grow and develop in your career as a Store Manager alongside a rapidly expanding grocery retail business, this is the job for you.

Salary: €40 – €50k DOE

Who you are:

  • Previous experience in grocery retail management
  • Able to lead and motivate a team of staff members
  • A flexible manager and concise communicator
  • Target-driven with a drive to surpass sales targets and KPIs

Your responsibilities will include:

  • Maximising profits and controlling costs by achieving sales targets and KPIs
  • Following Health and Safety and HACCP requirements
  • Managing stocktaking, ordering and stock rotation
  • Keeping the highest standards of cleanliness across the premises
  • Regularly consulting head office and suppliers
  • Leading the staff and management teams

If you are interested in this Store Manager job or any other job opportunities on the Excel Recruitment website then please apply via the link.

Please Contact: Scott Long 01 871 7654

#INDTMAND