Tag: retail

retail reopenings, social distancing, retail

Retail’s Return: The reality of retail in a socially distanced world?

Posted on | by Aisling Rafferty

 

To state the obvious, the past couple of months have been strenuous for retail to say the least. It has also been hugely heartening to see the industry, retailers-suppliers-staff and so many more, pull together in putting collective thinking caps on to assist vulnerable customers meet their basic needs as well as getting creative to find new and exciting ways to reach and engage with customers.

Hypothetically speaking

What also has to be commended is the resilience, patience and positivity of our grocery retailers and pharmacies in the face of customers’ fears, fraying frustrations and disregard (whether naïve or intentional) for social distancing guidelines. The Government have released their own “Return to work safely” but at 29 pages, how much of it can actually work in real life?

Retailers in all areas have two big questions at the forefront of their minds, a) how to recoup some of the losses from the last few weeks of physical stores being closed and b) how to keep staff and customers safe while doing it?

What we do know is the measures put in place and valiantly maintained by grocery retailers and pharmacies over the last few weeks will now be the standard. But how much further will that go as retailers, and society, move from the hypothetical to the reality of retail in a socially distanced world?

But how will it actually work?

It’s a proven psychological quirk of human beings that we remember those who break rules or social standards and not those that follow them. As a retailer, suddenly everything about your physical store; the store entrance, the width of aisles, the space near checkouts, the density of people in-store are going to come under intense scrutiny. Is tape on the floors, reduced shopping baskets available and plexiglass screens the extent of what’s needed or only the start? Globally, some interesting solutions are being proposed, with Apple and Best Buy trialling appointment bookings for in-store services while IKEA has enabled virtual queuing and remote kitchen planning sessions. While these obviously use more resources in terms of infrastruture and roll-out, it does remove the stress of retail staff being responsible for enforcing physical distancing in store and have the added benefit of a more personalised, premium service.

Communication breakdowns?

Whatever way shops decide to implement the guidance, communicating the new shopping etiquette to ensure adherence without alienating or frightening customers is going to be critical. In-store, again as has already been proven in the grocery sector, non-verbal/ non-direct communication is equally important – from choice of music to tannoy messages to the type and amount of signage. Messaging needs to be transparent and frequent to reinforce rules to customers. Digital communication has proven critical over the last few weeks as social media has been in many cases the only ‘socialness’ people have. It will continue to be crucial as brands strive to extend their influence in the customer journey beyond just the basics and return the idea of shopping to a pleasure activity, even with social distancing in place.

Retail is and will remain a people-centred business and now more than ever it will be crucial that retailers of all sizes put the needs of people, customers and colleagues at the heart of what you do.

Green Friday

Green is the new Black (Friday)

Posted on | by Aisling Rafferty

A national campaign hopes to encourage consumers to buy Irish this Black Friday.

The “Green Friday” campaign aims to encourage people to shop locally and support Irish brands and businesses this Christmas shopping period. Beginning in America, the Black Friday and Cyber Monday sales events have been enthusiastically embraced by consumers here and last year saw more than €50m spent over the course of the weekend.

But there has been growing concern in recent years that the majority of this spending is going to overseas retailers online. The Green Friday campaign is asking people to support jobs and their local economies and contribute to Ireland’s creative community, manufacturers and service providers by buying Irish this November 25th.

The new initiative is led by Marian O’Gorman, CEO of Kilkenny retail group and supported trade associations including the Design & Crafts Council of Ireland, Retail Excellence, Chambers Ireland, the Small Firms Association and Irish brands and retail businesses countrywide.

Up to €4.65 billion will be spent by Irish consumers during the Christmas period, based on research by Retail Ireland. Brands and businesses are being encouraged to get involved and market their products under the Green Friday banner this Christmas to highlighting the value of shopping locally.

“With Brexit uncertainty and trade tariffs lingering, now, more than ever, we need to reawaken people to the significance of buying Irish and shopping local” says Marian O’Gorman “Irish brands and designers are second to none, with many that are leaders on a world stage. We, as consumers, need to appreciate the fundamental fact that by keeping money in circulation in our own communities, we are protecting jobs and public services.”

SFA Director Sven Spollen-Behrens said that Christmas can add a major economic impetus when shoppers back small businesses and help maintain jobs.

“If each adult spent just €20 extra in small local businesses this Christmas, this would amount to an injection of over €73m for small firms and would have a huge, positive impact on local jobs and the vibrancy of town and village centres.”

Nikki Murran, Excel Recruitment's Director of Grocery Retail Recruitment

The Premium Problem

Posted on | by Aisling Rafferty

 

Excel’s Director of Grocery Retail Nikki Murran reflects on one of our clients’ biggest headaches, spiralling insurance costs and asks what can be done about them?

One of my favourite parts of my jobs is catching up with our retailers. The last 9 months have been particularly enjoyable as there seems to be so much optimism across the grocery retail sector at the moment. A lot of clients are investing in their stores while others are opening brand new sites. I was invited out to the new store opening of Dunnes Stores and James Whelan’s Butchers in Naas a while back and it was such a treat to see grocery retailing at it’s best and the excitement that comes with new store openings!

However, despite the overall pattern of optimism, there is one issue looming heavy on the minds of retailers: rising insurance costs. It is not only smaller independent retailers being crippled, spiralling insurance rates are also having a heavy impact on all retailers across the country.

The Response from Retailers

Retailers are reacting; many have invested in staff training, improved store layouts and incident reporting policies, which have led to a decrease in the number of claims made in stores. Despite this work, the average insurance premium has seen a rise of between 5% and 10% a year! This is a substantial cost to any retailer – especially when they are actively doing everything in their power to reduce the risk.

These increases are the burden of the retailers, not because they are at fault or have failed to act, but because of a wider culture of claims which despite media coverage and public outcry, is growing. Compounding this culture of blaming and claiming, there exist no clear judicial guidelines for compensation and worst of all – a lack of resources to follow up an insurance fraud. Since the legislation around this was enacted in 2004 to tackle the issue there has been ONE – yes only one – prosecution for insurance fraud! How is that possible?

The Numbers

Ireland’s average whiplash injury compensation in €17,338, vs the UK’s average of €3,798 or Canada’s of €2,215. Australia and Sweden are unlikely to offer any compensation at all for the same soft tissue injury. Such dramatic differences surely raise serious questions about how we are coming up with these monetary values for awards? It is the premiums of ordinary people and the premiums of retailers up and down the country that are paying for these bloated, inconsistent pay-outs!

In an article by Charlie Weston earlier this year he states that “Retailers estimate that on average, for every €1 allocated to an insurance claim, a business must make €100 in sales to recoup this outlay.” (The Irish Independent, May 2019) That is an incredible burden to put on any retailer!

So, what can we do?

The Alliance for Insurance reform have some excellent resources available to tackle this epidemic on their website – https://insurancereform.ie/what-we-want/

They are striving for:

Prevention of exaggerated claims

Consistency in the calculation of awards

Transparency in how premiums are calculated

And really, the most shocking part of this mandate is that these measures are not in place already.

Grocery Retail

Shoppers spend €65m across the border as Christmas spending begins

Posted on | by Aisling Rafferty

With Brexit continuing to dominate the news and the impact of a hard border still unclear, the latest grocery market share figures from Kantar Worldpanel show the value of cross-border shopping is at its highest level for five years. €64.5 million was spent shoppers from the Republic of Ireland in the 12 months ending in November 2018.

Over the past year just over one in eight households from the Republic of Ireland made at least one trip north of the border to do a grocery shop. That equates to more than 207,000 shoppers” says Douglas Faughnan, consumer insight director at Kantar Worldpanel.

“While these excursions account for a relatively small percentage of each family’s supermarket visits – on average, eight out of 270 annual trips – they spend substantially more shopping when they cross the border. Shoppers from the Republic spent €38.50 on an average shop in Northern Ireland while the average spend back home is €23.70. This is likely to be because they want to make the extra effort worthwhile.”

One of the biggest attractions for shoppers looking for a cross-border bargain is alcohol. Douglas Faughnan explains: “Of the €65 million spent by Republic of Ireland shoppers in Northern Ireland over the past year, a quarter went on alcohol, adding up to just over €16 million. No other food or drink category comes close, with dairy products accounting for the next largest share of cross-border spend, at 5.9%.”

The strength of the euro against sterling over the past two years has made cross-border shopping even more appealing, but there have been benefits for those spending in the Republic as well. Douglas Faughnan explains: “The cost of importing products to Ireland from Britain has fallen while goods made in Ireland with British ingredients have typically been cheaper to produce. This has allowed retailers to pass savings on to their customers – vital in such a competitive market – and as a result, grocery prices in Ireland have for the most part been falling since March 2017.”

“However, for only the second time in 21 months, grocery prices have increased, suggesting the prolonged period of grocery price deflation may be coming to an end.”

Halloween provided €30m boo-st

The four week run up to Halloween generated an uplift of almost €30 million for supermarkets. Supplies for parties and trick or treating were in high demand with confectionery sales up 4% compared with the same period last year. 17% of Irish households bought a pumpkin this Halloween, spending a collective €1.5 million on the seasonal vegetable.

Faughnan says: “With Halloween wrapped up and the arrival of the much-anticipated Christmas TV adverts this week, Irish shoppers are already getting excited for the festive season. In fact, more than 50,000 people had already bought a Christmas pudding by the 4th November.

online sales

Grants to be given to retailers to grow online sales

Posted on | by Aisling Rafferty

A pilot scheme worth €625,000 has been launched to help Irish retailers grow their e-commerce abilities and grow their online sales.

The scheme, launched by the government and set to be run by Enterprise Ireland aims to help Irish retailers export more goods through their only shops. It is hoped the scheme will provide grants to at least 25 small- and medium-sized enterprises (SMEs) in the retail sector to help improve their online capabilities and compete better internationally. The grants will be in the range of €10,000-€25,000 and at least half of the total number of grants awarded will be reserved for retail SMEs with their headquarters outside Dublin.

The grants can be used for research, consultation, implementation and training costs and will be made on a matching funds basis meaning a grant of €25,000 will only be awarded if the company is also investing €25,000 in its online trading strategy.

The scheme was announced at a meeting of the Retail Consultation Forum, a grouping of retail industry and public sector bodies chaired by Minister for Business, Enterprise and Innovation Heather Humphreys.

“Many retailers face increasing international competition on their doorstep and need to enhance their competitiveness,” the Minister said.

To apply

To apply, the retail companies must be Irish-owned with the potential to create jobs, generate sales growth and export. They must also have an existing online presence and employ at least 20 people in the Republic.

Enterprise Ireland chief executive Julie Sinnamon said the organisation anticipated “a good response” to the pilot scheme from eligible retailers. “There is a strong need for Irish retailers to innovate through digitalisation,” she said.

Lorraine Higgins, chief executive of industry body Retail Excellence Ireland, welcomed the scheme.

“This is a hugely welcome development and a sea change in policy as the export potential of Irish retailers is now being recognised. Having an online sales channel is critical given the boundaryless nature of the industry and this pilot will certainly enhance the sales capacity of the successful applicants.”

She said the organisation looked forward to seeing the scheme expanded in the longer term.

doughnut

Doughnuts cause traffic jams in Blanchardstown centre

Posted on | by Aisling Rafferty

Shoppers keen to be among the first to experience US retail chain Krispy Kreme’s doughnut drive- thru experienced traffic gridlock and long delays at the weekend.

Traffic jams around the Blanchardstown Centre on Sunday were said to be “like Christmas” and were said to be caused by queues for Krispy Kreme’s doughnut drive-thru, a key feature of their first Irish retail outlet, which opened in the shopping centre last week.

AA Roadwatch reported traffic was heavy at the N3 exit from the M50, but was severely congested on the Snugborough Road and the N3 approach to the Blanchardstown Centre, as well as other roads in the centre vicinity.

AA Roadwatch’s Arwen Foley said “it was exceptionally busy around 4pm on Sunday. It seemed to come out of the blue.” Ms Foley said the AA could not say definitively what caused the jam but it appeared to be based around the shopping centre.

‘Like Christmas’

Swords-based chauffeur Ross McNally speaking to Dublin Live said he was sitting in traffic near the centre for 40 minutes on Sunday afternoon. “It was madness. It was like Christmas,” he said.

A spokeswoman for Krispy Kreme said the chain was very excited by the reception the new business had received and “more than 300 eager doughnut fans” had queued for the store opening at 7am on Wednesday last.

Pat Fitzgerald, Blanchardstown Centre operations manager, said the traffic was generated by interest in the new retail store. He said the level of interest was a “fantastic response” for the new outlet.

Supermarket sales

Sun, sports and Love Island boost supermarket sales

Posted on | by Aisling Rafferty

All major Irish supermarkets experience growth for the sixth period in a row according to the latest figures from Kantar Worldpanel.

The grocery market continues to be intensely competitive with just 1.5 percentage points separating the top three retailers. Tesco is the fastest growing retailer, a title it holds for the seventh consecutive period, with sales up 4.8% compared to this time last year. Tesco is the only one of the three major retailers to witness a further decline in the average price paid per item, but this has been counteracted by shoppers spending more. Customers spent an average of an extra €21 during the 12 weeks ending 12 August, through both visiting the supermarket more often and buying more items each time.

SuperValu continues to perform strongly with sales up by 2.4% and a market share of 22%, thanks in part to owner Musgraves prominent SuperValu of the GAA All-Ireland Hurling and Football Championships. The brand also performed well outside of its Munster stronghold seeing sales in Dublin up by 3.6% and the rest of Leinster growing by 6.2%.

Dunnes Stores’ saw overall growth of 1.9% during the period, thanks in part to the retailer’s ‘Mix and Match’ promotion on their barbeque meat range which was advertised in the lead up to the August Bank Holiday and boosted sales of chilled burgers and grills by a third.

The discounters also saw good growth with seeing sales growth of 2.9%. Aldi were also the only retailer to see a notable increase in shoppers, welcoming an extra 40,000 customer during the 12 weeks. Lidl achieved sales growth of 1.9% to hold market share at 11.9%.

Douglas Faughnan, consumer insight director at Kantar Worldpanel, comments: “Though the retailers continue to jostle for market share, the grocers have all benefited from the spike in consumer spending as shoppers’ splash out more during the warm weather.

“It’s been a summer of indulgence for customers. Alcohol is continuing to boom – overall sales of beer, wine and cider are up 10%. Ice cream is also up by a third compared to this time last year – equivalent to an extra €10 million – and soft drinks sales have jumped by 13%. The August bank holiday provided the retailers with another opportunity to cash in, with targeted advertisements and promotional activity directing customers towards specific categories such as fresh meat, fruit and vegetables and branded treats.”

Sporting events like the football World Cup and pop culture TV favourites such as Love Island have also had an impact on what shoppers are choosing to buy. Douglas Faughnan explains: “Men’s skincare products and shaving soaps grew at double the rate of the overall grocery market, while sales of razor blades rocketed by 15% as Love Island enthusiasts were potentially inspired by the contestants’ hairless look. Time spent in front of the TV meant shoppers spent less time on home cooking, to the benefit of frozen and chilled ready meals sales, which jumped by 16% and 6% respectively.”

Good weather equals good news for many retailers, while others felt a chill

Posted on | by Aisling Rafferty

Retail sales grew 3.4% in the second quarter of the year according to the latest report by Retail Ireland

The arrival of June’s heatwave “a good news story” for certain retail categories, such as grocery, DIY and hardware. But, for some retailers, the heat led to a decline in footfall as consumers were more inclined to headed to the park or the beach rather than the shops.

Supermarkets and convenience stores were some of the biggest winners, with the volume of sales up 5.5% in the second quarter compared to the same period in 2017. The good weather boosted the purchase of treats and “little and often” shopping and increase demand for barbecues, garden furniture and ice-cream, but hot weather also put people off shopping,

The Fifa World Cup, while not as lucrative as it might have been if Ireland had qualified, also contributed to strong sales of alcohol, soft drinks and party food sales in June, said Retail Ireland, a Ibec representative group for the retail industry.

Strong demand for gardening products, outdoor furniture and barbecue products benefitted DIY and hardware stores, which saw sales volumes rocket 10.2% year-on-year in the second quarter.

According to Retail Ireland, it was a “solid” quarter for Irish pharmacies, with the weather driving strong demand for hay fever treatments and suncare products. However, beauty sales slowed for the same reason.

“While many retail categories have been boosted by the long dry spell, other sectors such as department stores, fashion, footwear and hairdressing have reported lower than normal footfall and declining sales in the period,” said Retail Ireland director Thomas Burke. Cinema tickets, homewares and sales of electrical items and computers were also negatively affected, he added.

Women’s clothing sales were hurt by both lower footfall in June and consistently cold weather in April and May, the industry group said. Despite this, department stores have still managed a 4.1% rise in the volume of sales year-on-year, while fashion, footwear and textiles saw the volume of sales rise 2.

Stores in the wider books, newspapers and stationery business recorded a 5.9 per cent lift in sales volumes in the second quarter compared to the same quarter in 2017, with the books market also performing well.

Grocery Management Awards 2018- The Shortlist

Posted on | by Aisling Rafferty

The Shortlist for ShelfLife Grocery Management Awards 2018 has been revealed! Now in its 13th year, the Shelflife Grocery Management Awards honour the best and the brightest of Ireland’s grocery retail talent. This year’s entrants were of an incredibly high standard and the judging panel was blown away by their commitment to store standards and product and above all, their commitment to both their customers and their team. The winners of the 2018 awards will be announced on Wednesday 23 May in the Citwest Hotel, Dublin 24.See below for the full list of nominees.

Congratulations to all those who have made it this far in the process and best of luck on 23 May!

 

Cash & Carry

Patrick Farrell, Coxs Cash & Carry, Stonehouse, Thurles, Tipperary

Garry O’Callaghan, Value Centre, Lower Carey’s Road Limerick City

Fintan Smyth, Value Centre, Dundalk, Co. Louth.

HR Manager

Eilisheen Donohoe, Donohoes Supervalu, Realta Shopping Centre, Co. Cavan

Ezolda Chambers, Caulfield’s SuperValu, Loughboy Shopping Centre, Kilkenny

Adriana Pacurariu, Griffin Londis, 49 Grafton Street, Dublin 2

Customer Service Manager

Joyce Kinsela, Pettitt’s SuperValu Arklow, Co Wicklow

Laura Butler, Supervalu Lucan, Newcastle, Lucan, Co. Dublin

Ray O’ Callaghan, Marks & Spencer, 6-8 Merchant Quay Patrick Street, Co. Cork

Liz Moriarity , Centra , Urlingford, Co Kilkenny

Anne Morris, O’Gorman’s Supervalu Kingscourt, Co Cavan

Caitriona O’ Brien, Supervalu Blackrock, Co. Dublin

Ciara Nolan, Quinns Centra, Meakstown, Dublin 11

C-Store Delicatessen/ Food to Go Manager

Crystal Reid, Quinns Centra, Road Meakstown, Dublin 11

Cristina Topan,Griffin Londis, Sandyford (Chopped), Blackthorn Road, Dublin 18

Jayson Plazo, Griffin Londis, 49 Grafton St, Dublin 2

Vanessa Monte, Griffin Londis, 14/15 Lower O’Connell Street, Dublin 1

Zlata Vacova , Herlihys Centra, Grand Parade, Cork City

Gary McSweeney, Herlihys Centra, Main street, Mallow, Co Cork

Eileen Hanrahan, Centra Urlingford, Main Street , Kilkenny

Christine Sullivan, Candys Gala, Carnew , Co. Wicklow

Sarah Flynn, McDermotts Auto Stop, Gala, Patrickswell, Co. Limerick

Supermarket Delicatessen/ Food to Go Manager

Annette Emery Donohoe SuperValu, Ballyconnell, Co. Cavan

David Neville, SuperValu Knocklyon, Dublin 16

Fyona Hughes, Caulfields SuperValu, Merchants Quay, Cork City

Michal Kaczor, SuperValu Walkinstown, Walkinstown, Dublin 12

Irene Clarke, O’ Gormans Supervalu Kingscourt, Co.Cavan

Tomas Burkiewicz, Talbot Street , SuperValu, 27/31, Talbot Street , Dublin 1

Weronika Rudnicka , Centra Sillogue Road, Ballymun Dublin 11

Sharon Wilcox, Harte’s Spar, Clonakilty, Cork

Mayara Malavazzi, Griffin Londis College Green , Dublin 2

Denise Cummins, Herlihy’s Centra, Patricks Street, Fermoy, Cork

In-Store Bakery Manager

Gwen Culbert, Mulrooneys Gala, Roscrea, Co Tipperary

Madhvee Gooljar, Griffin Londis, Westmoreland Street, Dublin 2

Gary Swanton, SuperValu Ballinteer MOPI, Ballinteer, Dublin 14

Aoife Giles, Spar Clonakilty, Clonakilty, Co Cork

Gillian O’Brien, O’Gormans SuperValu, Kingscourt, Co. Cavan

Elaine Porter, Canny & Doherty SuperValu, Carndonagh, Co.Donegal

Jamie Farell, Farrells Costcutter, Co Westmeath

Fruit & Veg Manager

Geraldine Farrell, Pettitts SuperValu, Enniscorthy, Wexford

Niall Cassidy, Donohoes SuperValu Ballyconnell, Cavan

Aine Mc Govern, Donohoes Ballinamore SuperValu, Main Street, Ballinamore, Leitrim

Paul Cullen, SuperValu Ballinteer, MOPI Ballinteer Avenue, Dublin 16

Jack Harnett, SuperValu Lucan, MOPI , Co. Dublin

Bart Mendyk, SuperValu Donabate, Co. Dublin

Margaret Kelly, O’Gorman’s SuperValu Kingscourt, Co Cavan

Off-Licence Manager

Paul Coleman, Griffin Londis KCR, Terenure, Dublin 6

Peter Hamilton, Pettitts SuperValu, Saint Aidans Shopping Centre, Co. Wexford

Ben Murphy, Pettitt’s SuperValu, Arklow, Co Wicklow

KillianClarke, Supervalu Blackrock, Co. Dublin

Margo Lynch, O’ Gormans SuperValu, Kingscourt, Co Cavan

Robert Mooney, Supervalu Sutton Cross, Baldoyle, Dublin 13

Protein/Provisions Manager

Kevin Caldwell, SuperValu Donabate, Dublin

David Hanlon, SuperValu, Northside Shopping Centre, Dublin 15

Lewis Mitchell, Caulfield’s Of Malahide SuperValu, Malahide, Co. Dublin

Noel Lynam, Twohig SuperValu, Kanturk, Cork

Ciaran King, Caulfields Supervalu, Loughboy Shopping Centre, Co. Kilkenny

Jason Mcdonagh, Supervalu Lucan, MOPI, Lucan, Dublin 22

Kieran Fitzsimons, O’Gormans Supervalu, Kingscourt, Co. Cavan

The Largest Format Store

Mateusz Klis, Tesco Portlaoise, Laois Shopping Centre, Co. Laois

Ian Lynam, Supervalu Lucan, Co. Dublin

Paddy O’connor, Supervalu, Ballinteer, Dublin 16

Ger Joyce, Supervalu Blanchardstown, Dublin 15

Gary Redmond, Tesco Swords, Holywell , Swords, Co. Dublin

Eileen Armstrong, Blackrock Frascati Shopping Centre, Co. Dublin

Derek Geasley, Iceland Galway , Doughsika Road, Galway

The Second Largest Format Supermarket

David Harper, Iceland Tallaght, New Bancroft, Dublin 24

David Murphy, Tesco Park Pointe, Glenageary Road Upper, Co. Dublin

Gerard Healy, Twohigs SuperValu, Kanturk, Co.Cork

Sinead Maguire, Donohoes Ballyconnell SuperValu, Ballyconnell, Co.Cavan

Simon Farrell, Talbot Street, SuperValu , Dublin 1

Michael Mc Govern, Donohoes Ballinamore SuperValu, Co.Leitrim

Gemma Dillon, O Gorman’s SuperValu, Kingscourt, Co Cavan

The Third Largest Format Supermarket

Sean Mcbrearty, Hegartys Centra, Willowbrook Shopping Centre, Sligo

Hugh Brophy, Caulfield’s Of Malahide, SuperValu, Co. Dublin

Brendan Fitzgerald, Tesco Shannon Banks, Ardnacrusha Road, Co Limerick

Simon Champ, Herlihy’s Centra, Patrick Street Fermoy , Cork

Anthon Russell, Iceland Tralee, The Horan Centre, Tralee, Co. Kerry

Marcin Rokosz, Brosnans Centra Schull , Cork

Fiona Reilly, Donohoes Centra, Erne Hill Shopping Centre, Cavan

James Conway , O’sullivan’s Centra Innishannon, Cork

Large Forecourt

Kevin Forde, Daybreak Dungarvan, Daybreak / Topaz, Dungarvan, Waterford

Denise Mchugh, Delaney’s The Trading Post,Mace, Headford, Co Galway

Brian Joyce, Galway Plaza, Spar, Athenry, Galway

Aiden Hennigan, Caseys Londis Castlebar, Co. Mayo

Yvonne Duffy, Maxol/Mace Newport Road, Westport Co. Mayo

Lisa Kenny, Daybreak Drumgoold, Enniscorthy, Wexford

Agnis Punculs, Maxol/Aramark/ Mace, Ballycoolin Industrial Estate, Dublin 15

Small Forecourt

Patrick Hanlon, Hanlon’s Gala Service Station, Co Longford

Mandy Mcguire, Gala Oakpark, Oakpark Road, Co. Kerry

Michael Kelly, Candys Gala/ Top Oil , Carnew, Co. Wicklow

Martina Webb, Griffin Londis KCR, Terenure Road, Dublin 6w

Lorraine Reape, Delaney’s Castlebar Mace, Moneenbradagh, Castlebar, Co Mayo

James Dobbs, Cullen’s Gala Service Station, Enniscorthy, Co.Wexford

Matthew Monaghan, Xl , Salthill, Co. Galway

Jerry Brady Kings Gala Ashbourne Co Meath

Large C store

Luke Flood, Centra Herlihy’s Centra Bishopstown, Cork

Mohammad Hossain, Griffin Londis, St. James’s Hospital, Dublin 8

Krish Martin, Griffin Londis, Sandyford, Carmenhall Road, Sandyford, D18

Jason Moore, Centra Shankill, Rathsallaght, Co. Dublin

Thomas Cashin, Noone’s Centra ,Annacotty, Co. Limerick.

Greg Kuderski, Herlihy’s Centra Millstreet, Millstreet, Cork

Edwina Donnellan, Donnellans Centra /Texaco, Ennis, Co. Clare

Akter Hossain, Griffin Londis, Westmoreland Street, Dublin 2

Medium C-Store

Sandra Nicholson, Gala Louisburgh, Louisburgh, Co Mayo

Declan Glackin, Canny & Doherty Supervalu, Carndonagh, Co. Donegal

Sarah Mcnab, Quinns Centra, Sillogue Road, Ballymun, Dublin 11

Graham Donnelly, Andbro Dundalk, Co. Louth

Brian Torley, Londis Maynooth Students Union, Maynooth Universit, Co. Kildare

Brendan Bernes, Spar Riverside Mulhuddart,, Dublin 15

Dean Hand, Hand’s Daybreak Clerihan, Co. Tipperary

Richard Quinn, Quinns Centra, Road Meakstown , Dublin 11

Small C-Store

Nick Ye, Griffin Londis, Beacon Court, Sandyford, Dublin 18

Daniel Gherca, Griffin Londis Colemans, 8/9 Westmoreland Street, Dublin 2

Imran Ishfaq, Griffin’s Londis, 14/15 Lower O’ Connell Street, Dublin 2

Stephanie O’ Keeffe, Herlihy’s Centra, 53-54, Oliver Plunkett Street, Cork

Ian Leahy, Herlihys Centra, Mchugh House, Grand Parade, Cork

Shane Kelly, Gala Camden Quay, Cork City

Niamh O’Grady, Filans Centra, 25 Castle St , Co Sligo

Philip Doran, Griffin Londis College Green, Unit 5, College Green, Dublin 2

Abdullah Saghir , Griffin Londis, 49 Grafton Street, Dublin 2

The Best Team Performance

Mulrooneys Gala, Roscrea, Co Tipperary

Filans Centra,Castle Street, Co Sligo

Harte’s Spar, Clonakilty Co Cork

SuperValu, Castletroy Shopping Centre, Co. Limerick

Omni Simply Food, Marks and Spencer, Santry, Co Dublin

SuperValu, Ballinteer Shopping Centre, Dublin

SuperValu, Lucan Shopping Centra, Dublin

Twohigs SuperValu, Kanturk, Co. Cork

The Griffin Retail Group

Brand Sales & Merchandising Team of the Year

C&C Gleeson

LR Suntory

Ampersand

Diageo

Mondelez

Heineken Ireland

Coca Cola

JTI

Solv-X

John Player

Brand Marketing Team of the Year

Coca-Cola

Essity Ireland Ltd

Bord na Mona

Heineken Ireland

Mondelez

Diageo

Unilever

Fulfil

Mars

Largo Foods

Best Field Marketing Team of the Year

PepsiCo (Walkers)

Largo Foods

Nestle

LR Suntory

Diageo

Heineken

Aryzta

Coca Cola

Britvic

Valeo Foods

 

retaiil news

Q1 retail sales show full effects of the ‘Beast from the East’

Posted on | by Aisling Rafferty

New research into retail sales in the first part the year have revealed the full extent of the disruption caused by March’s ‘Beast from the East’ on the retail industry.

The latest figures from the retail representative group, Retail Excellence Ireland (REI), show that despite the improving economy, like-for-like sales were down 1.2 per cent in March, and a fifth of 1 per cent overall in the first quarter compared to the year previous. This decline comes despite the improving economy and a comparative boost to first-quarter sales by Easter falling in March, compared to April in 1017.

REI’s chief executive, David Fitzsimons, said the bad weather negatively impacted most on the 19 retail sectors examined in its first-quarter Productivity Review, which it produces in association with research firm GfK and Grant Thornton. It collates electronic sales data directly from the tills of retailers. “What is very clear is that the Irish retail industry is in a significant state of flux,” he said.

In terms of specific sectors, garden centres performed the worst, with sales down 15.8% in the first three months of the year when compared to 2017- for obvious weather-related reasons. IT and computing products saw a 17 per cent decline but were saved from a further fall by the early Easter period. IT sales, including computers and tablets, have dropped off hugely. In volume terms they were down 11% and 17 per cent in value terms Jewellery sales were down for all three months in the quarter, as were lingerie, ladieswear and menswear sales.

Among the best performing sectors were health stores (up 4%), small home appliances (up 6%) and furniture and flooring (up 3.6 % over the quarter). Grocery sales were up 1.1% which was “spurred on by Easter trading”, said Mr Fitzsimons. The rate of monthly growth in the sector actually increased in March, which may well have been partly due to bread sales.