Excel Recruitment on How Partnership and People are Driving Hospitality Forward

The hospitality sector is rebuilding with confidence as partnership and people drive sector momentum.

Excel Recruitment has once again been recognised at the Employment and Recruitment Federation (ERF) Awards, receiving Best in Practice: Catering, Events & Hospitality title for the second consecutive year. This recognition reflects a consistent approach to supporting the hospitality sector, built on long-standing partnerships with clients and the ongoing commitment of temporary staff, candidates and employees across the business. In a people-driven industry, the award serves as a reminder that sustainable success is shaped through collaboration as much as performance. That sense of shared progress is echoed across the wider hospitality sector as Ireland enters 2026 with renewed confidence and momentum.

A sector moving forward with measured optimism

After several challenging years marked by rising costs and operational uncertainty, the mood across hospitality, particularly in Dublin, has shifted noticeably. While pressures remain, including wage inflation, PRSI increases and the introduction of pension auto-enrolment, the prevailing outlook is increasingly focused on long-term stability rather than short-term survival. Rather than a single breakout year, the sector’s recovery is taking the shape of steady, sustainable progress. New hotels are opening, restaurant concepts are launching and investors continue to back Dublin as a destination for both domestic and international visitors.

New openings signal long-term confidence 

This renewed confidence is perhaps most evident in the calibre of recent and upcoming hospitality openings across the capital. Hotels such as the Hoxton Dublin, Moxy East Point and The Leinster have added momentum to the accommodation market, while several thousand additional rooms are currently under construction or planning. On the food and beverage side, the arrival of The Ivy Asia stands out as a particularly strong signal of confidence. As a globally recognised, experience-led dining brand, its decision to open in Dublin reflects belief in the city’s premium dining market and the continued appetite for high-quality hospitality experiences. Other launches, including Bar Pez and a growing number of wine-led and concept-driven venues, further reinforce the sense that operators are investing with intention rather than caution. Collectively, these developments point to a market that is recalibrating – prioritising quality, experience and long-term sustainability.

Positive momentum on the ground

Shane McLave, Managing Director of Excel Recruitment, notes a clear shift in sentiment across the sector. “You can genuinely feel hospitality coming back to life. Every month, we’re seeing new hotels open their doors, new restaurant concepts launching and fresh investment across the sector. After a difficult period, there’s now a real sense of momentum and ambition returning.” This activity is being supported by stronger booking patterns, recovering tourism numbers and the gradual return of conferences, events and corporate travel – all of which play a vital role in supporting year-round demand.

Managing costs while building for growth

Cost pressures remain a reality for hospitality employers. Minimum wage increases, higher PRSI contributions and the rollout of the pension auto-enrolment are expected to increase labour costs for minimum-wage roles by approximately 6% in 2026. However, many operators are responding strategically. Rather than limiting growth, businesses are investing in smarter workforce planning, operational efficiencies and technology. Digital check-ins, mobile ordering and automated inventory systems are helping to reduce administrative burdens while preserving the personal service that defines Irish hospitality.

An evolving workforce landscape

The hospitality workforce itself is also changing. Recent labour market research shows that more than 80% of hospitality employees now view the sector as a viable long-term career – a significant improvement compared to previous years. Employers are responding by placing greater emphasis on predictable scheduling, work-life balance, training and progression pathways. Accommodation supports and structured upskilling initiatives are becoming increasingly common, particularly among new and expanding operators. Temporary and flexible staffing models continue to play a crucial role, especially for newly opened hotels and venues managing phased launches, seasonal peaks and event-driven demand. This flexibility allows businesses to scale efficiently while maintaining service standards.

Supporting the sector’s next phase

As a specialist recruitment partner, Excel Recruitment, continues to work closely with hotels, restaurants and events venues nationwide as they navigate this next phase of growth. From building full teams for new openings to supplying temporary chefs, front-of-house staff and event personnel, the focus remains on providing flexible staffing solutions that respond to real operational needs. This approach has become increasingly important as businesses adapt to a more dynamic and cost-conscious operating environment. In 2024, Excel also launched the Irish Bar Academy, a hands-on training initiative designed to equip both new entrants and experienced staff with practical, job-ready bar skills. The programme reflects a broader belief that long-term sustainability in hospitality depends on continued investment in people and professional development.

Rebuilding with confidence

While challenges remain, the direction of travel for Irish hospitality is increasingly positive. Guests are returning, investment is continuing and operators are hiring again. High-profile openings, combined with a renewed focus on people, partnerships and operational efficiency, provide tangible evidence of confidence in the sector’s future. As McLave concludes: “The industry is under pressure from rising costs, but we’re also seeing genuine recovery. Businesses that invest in their people, improve working conditions and embrace operational efficiencies are well positioned for long-term success.” With renewed energy, evolving workforce models and strong collaboration across the industry, Irish hospitality is not just recovering – it is rebuilding with confidence.

Live events drum up 1.7 bn in revenue for Irish economy

A massive €1.7bn in revenue was created over a 12-month period by live entertainment events. Events such as concerts, festivals and theatre performances saw people attending in huge numbers, resulting in a major boost to the economy.

This number applies revenue created outside of the actual ticket price of the event which means that for every €1 spent on a concert or show, some €6.06 is generated in the rest of the economy. More than four million people attended Ticketmaster events on this island between March 1, 2015 and February 29 2016, generating employment for nearly 11,500 people. This included almost 300,000 overseas visitors.

In total, live events were the reason for approximately 3.7m bookings in Irish hotels and guesthouses, the equivalent of 54 ‘sold out’ All-Ireland finals at Croke Park. In the Republic alone, €1.3bn was generated by live events during those 12 months. In total, the events were attended by 3.4m people. Of these people, nearly 440,000 came from the North or overseas. Justin Green, of Wide Awake Communications, who carried out the study, said the entertainment industry was “frequently overlooked” when it came to its importance to the economy.

Of the nearly three million tickets sold for live events in the Republic during the period covered, some 2,262,090 were for music gigs, 860,946 were for arts, theatre and comedy events, and 293,375 were for family events and exhibitions.Music events generated up €900m in additional revenue, while arts, theatre and comedy generated €300m. Family events created a surge of €61m to the economy.

The report does not represent the total attendance at live events in Ireland, given that it only covers The report only covers Ticketmaster sales so does not represent the total attendance of live events.It also does not include the estimated 100,000 people who went to free live events during the same 12-month period.

The average age of most attendees at events in the Republic was 25 to 34 at 30%. Just over 25% of attendees were in the 35 to 44 age group, and 20% of people in the 16 to 24 age group.When it came to rating their experience at Ticketmaster events in Ireland, most attendees gave the events a positive review. Of nearly 6,000 respondents surveyed, they gave an average rating of 8.8 out of 10 for the quality of the event.

Some of the biggest concerts during the time period covered would have included Fleetwood Mac at the 3Arena, rockers AC/DC, and Foo Fighters, who played a huge gig at Slane Castle in May 2015.