Tackling the Chef Crisis Series: Eileen Langan Rizvi

In our new blog series, our expert Hospitality Recruitment Consultants give their views on the Chef crisis and what they think needs to be done to solve the issue. First up, Eileen Langan Rizvi explains the need to promote hospitality as a great industry to work in….

The Chef crisis is not new, but have you seen the problem change and/or get worse in recent years?

Yes, the problem is definitely getting worse. Over the past number of years, I’ve seen commis chefs jump ahead of their qualifications to Chef de Partie/ Sous Chef in an effort by many businesses to fill gaps in their staffing. A lot of Irish chefs left the hospitality industry during the Celtic Tiger. With the economic crash, I had hoped Irish chefs would return to the industry but that hasn’t happened. Many have found a better work/life balance and no longer want to work in an industry where it is the norm to work excessive hours and every weekend for low pay. Current chefs working in restaurants, bars and hotels are seeing the lifestyle enjoyed by friends and family outside of the industry and are being inspired to move away from a career in hospitality. Others are aware of the shortage and wondering why this isn’t being reflected in their salaries.

What, in your opinion, is the main cause of chef shortage?

In my opinion, the lack of work/life balance is causing chefs to leave the industry and deterring young people from pursuing a career as a chef. The hours chefs are required to work are excessive and particularly demoralising for chefs on salary when they do the maths and realise what they are being paid per hour. Split shifts were abolished a number of years ago and this was a step in the right direction, but now chefs are working straight shifts 12+hrs instead of splits. Chefs are realising the importance of a work/life balance and are less willing to give up spending time with family to spend EVERY weekend and Bank Holiday working.

Another issue is the lack of a training Cert Course. When this was available, it provided a way into the industry for many young people and provided kitchens with eager to learn commis chefs.

Is the problem industry-wide or worse depending on location?

Through talking to my clients every day, I’m definitely seeing the problem is worse in rural areas, outside large towns and cities with bigger populations

What in your opinion is the solution to the problem?

Training Programs like Cert or proper apprentice programmes need to be introduced and promoted. These will promote hospitality as a career choice and provide a way into the industry for young people who have an interest in pursuing a career as a chef. They will also provide businesses with the opportunity to take young talent under their wing and train young chefs to become a vital part of their business.

I also think working hours need to be looked at by both employers and the wider industry. There needs to be a conscious effort to make a career as a chef more attractive by allowing chefs to have a better lifestyle.

Where should this solution come from?

The Government need to introduce a recognised apprentice program and encourage employers to take on young people as apprentices or on work placements. Providing training for young people at the start of their careers will encourage them to pursue a career as a chef by seeing all the benefits and opportunities that come with working in a kitchen.

Do you think that there is a lack of incentives to work in the industry? What can be done to attract people to careers in the industry?

Again, there needs to be a conscious effort made to achieve a better work/life balance. The very real image of chefs working 12+ hour shift and every weekend and Bank Holiday is making the industry an unattractive place to work and turning people off pursuing a career as a chef.

VAT 9%

Excel Recruitment supports keep VAT at 9%

Ireland’s 9% VAT rate for the hospitality industry entered the news again this month as arguments in favour of scrapping the 9 per cent rate circulating around the Department of Finance ahead of the upcoming Budget.

Excel Recruitment work with and on behalf of some of the most well-known and best-loved names in hospitality nationwide and have always been a huge advocate of a 9% rate for the hospitality industry. It is crucial that these companies continue to be supported in their work, providing jobs throughout the country and contributing massively to one of the country’s most important sectors. The rate was one of the few saving graces for hard-pressed hotel and restaurant operators during the recession. Despite being out of the recession, the hospitality industry still faces many challenges including spiralling commercial rates and the uncertainty of Brexit. Add to this the incoming increase in minimum wage in January, which will further increase costs to businesses’ and the growing trend of rising rates in order to retain talent amid a continuing chef crisis. Some parts of the sector are now experiencing improved trading conditions in line with the economic recovery but this is not universal and many businesses are still under significant pressure.

In terms of tourism, the 9% rate is crucial for Ireland to remain a desirable destination and competitive within Europe. Chief Executive of the Restaurants Association of Ireland (RAI), Adrian Cummins, said “Seventeen out of 19 Eurozone countries have a VAT rate of below 10%. A 9% VAT rate in Ireland is not only the correct rate for our country, but it is also in line with the rest of Europe. We need this VAT rate particularly now as Brexit negotiations begin, to remain competitive”.

Minister for Finance Paschal Donohue has signalled the rate will stay (Irish Times, July 2017) but nothing is official until the budget is announced in October. Until then those that work in, for and with the hospitality must be vocal about its importance and its need to stay.

While increasing the VAT rate may provide a short-term injection of cash to the Exchequer, piling additional bills on to already pressured businesses’. It would have serious negative effects on many businesses’ ability to operate and will lead to the loss of jobs and the closure of many quality hospitality operations all over the country. The VAT rate has enabled Ireland’s hospitality industry to do fantastic things – attracting more tourists, grow across the country and employ thousands of people. For all these reasons and so much more, keeping VAT at 9% is an absolute must.