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Reservations Manager
€40000 - €50000
Hotel & Catering
Kildare, Meath
Reservations Manager- Luxury Hotel
Excel Recruitment are currently seeking a talented and enthusiastic Reservations Manager to join the team at a Luxury Hotel in the Kildare/Meath area. This is a great opportunity for a passionate Hospitality professional to work in an environment with some of the best in the Industry and take a huge step in on their career path.
Benefits of the Reservations Manager Job include:
- A highly competitive starting salary with plenty of room to grow and progress
- Daytime hours, predominantly Monday to Friday
- Multiple other benefits including discount health insurance, find a friend scheme and discount gym membership.
Responsibilities of the Reservations Manager Job include:
- Managing the reservation team and process in the department to ensure all reservation team can carry out their duties in a timely manner.
- Ensure all telephone / e-mail traffic is monitored and reservations appropriately recorded.
- Responsible for both individual and group bookings
- Performing regular checks on future individual & group bookings
- Wedding blocks monitored and washed within timely manner.
- Working with the Sales team to identify leads and passed to the appropriate salesperson.
- Manage No-show and cancellation reservations & process charges according to hotel policy.
- Understanding of group, leisure & transient market segments
- Compile daily /weekly/monthly/annual reports in line with the hotel requirements
- liaise with housekeeping department to ensure all guests request are met.
- Ensure Front Office department are fully aware of all Promotions /Packages for sale.
- Work closely with the Sales & marketing team for best practice
- To work with the Director of Revenue to fully understand and take direction on rates changes & strategy.
- To understand the systems & procedures in place in line with the overall strategy
Requirements of the Reservations Manager Job:
- Previous experience in a similar role in a 4/5-star property
- The ability to communicate effectively at all levels
- A good eye for detail and a desire to take responsibility, through to resolution, for issues and concerns generated by our guests
- Flexibility with working hours is essential
- Strong PC Skills/MS Office
If this sounds like an opportunity you may be interested in then please don’t hesitate to apply via the link with an up to date CV or contact Neil, our specialised Hospitality Consultant on 0876256793 in absolute confidence.
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