Search for your next opportunity

Excel Recruitment is seeking a Recovery Driver to support the Rescue & Roadside team to provide high-quality customer service in Dublin. This is the perfect opportunity for someone looking to work at the highest standards for the best benefits and salary. OTE €49,000-€59,000 (€40,600 base + bonuses and overtime).

Job Purpose:

To provide professional vehicle recovery services across Dublin, ensuring safe and timely transportation of vehicles. The role requires driving a recovery truck, managing breakdown situations, and delivering exceptional customer service.

Key Responsibilities:

1. Vehicle Recovery:
• Operate a recovery truck to transport broken down or immobilised vehicles to designated locations.
• Assess situations on-site and decide the best method of recovery, ensuring safety and efficiency.
• Provide roadside assistance when necessary, including minor repairs or troubleshooting.
2. Driving and Compliance:
• Drive safely and adhere to all road safety regulations.
• Maintain and check the recovery truck regularly to ensure it is in good working condition.
• Ensure compliance with all legal requirements, including maintaining a valid C driving license and a Certificate of Professional Competence (CPC).
3. Customer Service:
• Interact with customers in a professional and courteous manner, providing reassurance and clear information about the recovery process.
• Handle customer vehicles with care and respect, ensuring no additional damage occurs during recovery.
4. Documentation and Reporting:
• Complete all necessary paperwork and digital records accurately and promptly.
• Report any incidents, delays, or issues encountered during recovery operations.
5. Health and Safety:
• Follow all health and safety guidelines to protect yourself, customers, and other road users.
• Use personal protective equipment (PPE) as required.
• Participate in safety training and briefings as necessary.

Key Skills and Competencies:

• Driving Proficiency: Skilled in operating large vehicles, with a valid C driving license.
• Problem-solving: Ability to assess situations quickly and determine the safest and most effective recovery method.
• Customer Focus: Strong communication and customer service skills, with a calm and helpful approach.
• Physical Fitness: Capable of handling physical tasks involved in vehicle recovery, including lifting and securing vehicles.
• Attention to Detail: Ensures all operations are conducted safely and without error.

Qualifications:

• License: Valid C driving license required.
• CPC: Valid Certificate of Professional Competence (CPC) is mandatory. If not currently valid, the candidate must obtain or renew their CPC at their own expense.
• Experience: Previous experience in vehicle recovery or a similar role is preferred.

Working Conditions:

• Shift Patterns: 8-week rotating roster with a typical schedule of 5 days on, 3 days off.
• Shift Premium: Additional pay at 1.5 times the rate for shifts from Saturday 8 PM to Monday 8 AM.
• Overtime: Paid at 1.5 times the rate for overtime worked from Monday to Saturday, and 2.0 times the rate on Sundays and Bank Holidays.
• Leave: 23 days of annual leave plus 2 company days.

Benefits:

• Pension Plan: Inclusion in the company pension scheme.
• Insurance Discounts: Discounts on motor, home, and insurance policies.
• Health Insurance Discount: 10% discount on health insurance.

Please apply for this Recovery Driver Job accordingly. Please also note preference will be given to candidates who can start immediately. Contact Conor +353 18717676

INDUST