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Reception Manager Dublin

Excel Recruitment is seeking a Reception Manager for our client who specialises in retreats and residential guest services. Our client operates a retreat centre in North Dublin, welcoming guests and hosting events on a recently redeveloped on‑site property. With a strong religious and community-focused background, guest care and sensitivity to the centre’s ethos are essential. The Reception Manager will oversee front‑of‑house operations, guest experience, and coordination between internal teams. This position would suit a Duty Manager or Reception Manager form a 4 or 5 star Hotel who would like to move away from late nights and weekends.

Responsibilities

• Act as the first point of contact for all guests arriving on campus.
• Manage reception duties including meet & greet, check-ins, daily queries, and general administration.
• Oversee the guest experience, ensuring comfort, clarity of information, and alignment with the centre’s values.
• Coordinate with kitchen staff regarding dietary needs and guest information.
• Support operations across the retreat property, including an events space on site.
• Assist with scheduling, bookings, and general facility operations.
• Ensure smooth day‑to‑day running of the reception area.

Requirements

• Previous experience as a Reception Manager or Duty Manager, ideally in a 4‑ or 5‑star hotel or hospitality environment.
• Warm, professional, and guest‑focused communication skills.
• Ability to work calmly and respectfully within a religious / spiritual setting.
• Strong organisational and administrative abilities.
• Flexibility to support occasional schedule changes.

If you would like to apply for this Reception Manager role, please apply using the link below. For any questions, please contact Laurence on 01‑8717605. For similar live positions, please see the Excel Recruitment Website.

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