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Nail & Beauty Bar Manager

Negotiable Fashion & Non-Food Retail Belfast

Nail & Beauty Bar Manager

My client is a very successful business with Nail & Beauty Bars nationwide and they are expanding rapidly with two new stores recently opened.

I have a vacancy in Belfast City.

They are recruiting an experienced Business Manager to oversee all the commercial and operational aspects of a very fast-paced service orientated business.

You will be an exceptional people leader, coaching and guiding a team of up to 20.

Salary is £28K-£32K negotiable but must reflect experience and bonus.

I welcome both junior (looking for a step up) and senior candidates from a similar industry.

Responsibilities for the job of Nail & Beauty Salon Manager

  • Managing the day to day running of the busy salon and reception desk area and motivating the team, ensuring sales targets are met and high customer service standards are maintained
  • Through your leadership you will develop the team to deliver exceptional service, to recruit new customers whilst engaging existing customers, to create strong connections and build relationships and securing brand loyalty
  • You will drive KPI’s through encouraging your team to identify and maximise sales opportunities to deliver your store goals and targets
  • Business planning with a proactive as well as reactive approach will be key in driving your team always with a hands-on authentic leadership style remaining solutions driven
  • Managing your team’s performance through creating development plans to ensure the therapists reach their potential and maximise revenue
  • Delivering an exceptional customer experience for all clients on their customer journey from start to finish
  • Booking/confirming appointments and briefing each therapist on their appointments for the day
  • Managing the stock levels ensuring the counter remains stocked at all times, ordering and replenishment of stock and reporting any concerns to head office immediately
  • Ensuring that you have sufficient cover for your store based on the staff rosters and scheduling the rosters onto the appointment system
  • Responding to emails, calls and general customer enquiries
  • Dealing with complaints and ensuring they are dealt with promptly
  • End of day closing and cashing up procedures
  • Opening and closing the store

If you want to hear more about this opportunity, please apply or call Ambyr 01 8148747.

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