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Customer Service / Telesales Agent

€30000 - €32000 Office & Administrative Dublin

At Excel Recruitment, we have an exciting new opportunity for an experienced Customer Service/ Telesales Agent. Our client a leading Automotive Parts Supplier based in Dublin 22 is looking to add to their customer service sales team.

The Telesales agent will manage incoming sales calls, process sales orders and enquiries, and offer sales and product support and assistance to customers and field sales staff.

Key Responsibilities

  • Deal with customer queries/orders via phone & email
  • Process incoming sales orders, quotation requests, and enquiries, including internet orders.
  • Provide product knowledge and sell our product range to potential customers.
  • Coordinate with the purchasing department and suppliers to ensure complete order processing.
  • Work closely with colleagues on the internal sales desks across all product groups.
  • Support external sales team.

Requirements

  • 3 years’ experience in an internal sales admin/customer service position
  • Automotive industry experience a distinct advantage but not essential.
  • Polite, professional, and friendly telephone manner with strong communication skills
  • Self-motivated, with a “can-do” attitude
  • Good planning and organisational skills with high attention to detail
  • Good IT skills and working competence in Microsoft Office products.
  • Fluent English both written and spoken

In return

  • Competitive Salary €30k-€32k D.O.E
  • Full-time permanent position
  • Monday-Friday working hours 9 am-6 pm
  • Optional overtime 1 Saturday a month (half day)
  • Onsite parking

Should you be interested in this Customer Service/ Telesales Agent position please upload your CV via the link provided or call Kayleigh in our Naas Office on 045-397140. For more jobs please visit the Excel Recruitment Website.

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